How to clear cache partition on Moto G and Moto X after Android Lollipop update?

Why you should clear the cache partition after updating to Android Lollipop?

Finally, most Moto G (including Moto G 2nd Gen) and Moto X (including Moto X 2nd Gen) owners received the Android Lollipop update.

After getting the Android Lollipop update, you may be excited with the many new features (see this post for top 5 new Lollipop features in Moto G and Moto X) and improved performance.

But for some Moto G and Moto X owners, the phone may behave weirdly. A few owners  may feel the phone is less responsive although Android Lollipop update should bring a faster Moto G or Moto X.

Some owners may face battery drain problems. Again, Android Lollipop should give you slightly longer battery life on Moto G (including Moto X 2nd Gen) and Moto X (including Moto X 2nd Gen).

So, what’s wrong with the Android Lollipop on these phones?

Someone may suggest you to do a factory data reset. But it is usually not necessary.

Very often, the weird behavior or poorer performance is caused by some leftovers in your cache partition.

Clearing cache partition can surprisingly solve most of such problems, without losing any personal settings.

Actually, you should clear the cache partition after any major Android update.

Will clearing cache partition remove my files or accounts or apps or settings?

Clearing cache partition does NOT affect any of your settings. It does NOT delete your files or accounts or apps.

In short, clearing cache partition is totally different from factory data reset, which will erase all your data, apps and settings.

Normally, factory reset is the last resort to solve software related issues. Before trying factory reset, experienced Android support engineer will try to clear the cache partition first. Most of the problems can then be solved without resetting the phone.

Step-by-step guide on how  to clear cache partition on Moto G and Moto X after Android Lollipop update

After the Android Lollipop update, the procedures of clearing cache partition on Moto G and Moto X are slightly changed. If you follow old guides, you may find you cannot get the wipe cache partition option in recovery mode. I will highlight this next.

Step 1:  Power off Moto G or Moto X

Press and hold power button for about 2-3 seconds.

You should get the Power off option on the screen as shown below.

Tap Power … Read the rest

Where is the settings for auto-rotate screen after Lollipop update for Moto G and Moto X?

After updating your Moto G (including Moto G 2nd Gen) and Moto X (including Moto X 2nd Gen) to  Android Lollipop (Android 5.0, you may refer to this post on top 5 new features in Android Lollipop update for Moto G, Moto X and Moto E), you may find you cannot enable auto-rotate screen because you cannot find the settings in the Settings–Display as in Android KitKat.

If you go to quick settings in Lollipop in Moto G or Moto X, by default, there is also no icon for auto-rotate screen.

Is auto-rotate screen removed in Android Lollipop update for Moto G and Moto X?

The answer is no. Auto-rotate screen is an essential feature in today’s smartphones.  Motorola is not so crazy to remove such a feature.

In the Android Lollipop update for Moto G and Moto X, auto-rotate screen setting is just placed under SettingsAccessibility as shown below, not  the old location (Settings–Display).

settings_for_auto_rotate_screen_after_lollipop_update_for_moto_g_moto_x_1_settings_accessibility settings_for_auto_rotate_screen_after_lollipop_update_for_moto_g_moto_x_2_enable_auto_rotate_screen

Once you enabled the auto-rotate screen, you will be able to find the corresponding icon in the quick settings panel as shown below.

You only enable auto-rotate screen once from Settings–Accessibility. From now on, you can just use the quick settings panel to quickly toggle on auto rotate screen or lock it to Portrait mode as shown below.  If you are not familiar with the quick settings panel in Android Lollipop, please check this guide.


Please note, you can only lock the screen in portrait mode. There is no way to lock the screen in landscape mode for Moto G and Moto X because most pages of the Google Now launcher only work in portrait orientation. If you need to work in landscape orientation in your Moto G or Moto X, your only option is to enable auto-rotate screen.

Another exception of screen orientation is the Camera app.  Camera app does NOT respect the auto-rotate screen settings.  In other words, even if you turn off auto-rotate screen  (i.e., lock the screen in portrait orientation), the camera app may still take pictures in landscape orientation when you hold the phone in landscape orientation.

Do you have problems with the auto-rotate screen after Lollipop update for Moto G and Moto X?

If you have any questions or problems on using auto-rotate screen after Lollipop update for Moto G and Moto X, please let us know in the comment box below.

The … Read the rest

Top 5 new Android Lollipop features in Moto G and Moto G 2nd gen

Android_Lollipop_moto_gUpdate: if you have any questions on Android Lollipop, you may check our Android Lollipop guide page.

Motorola did a nice job again!  After rolling out Android Lollipop 5.0 update to Moto G 2014  (2nd Gen)  in November, Motorola started to roll out Lollipop update to the old Moto G (Moto G 1st Gen, aka, Moto G 2013) last week.

For dual-SIM Moto G 2013 and Moto G LTE, the Lollipop 5.0 update will come soon.

Now, Motorola is the only Android vendor who even beats Google to roll out Android updates.

Android Lollipop is a major  update. Many new features are introduced, in addition to many improvements you will enjoy.

Even some seasoned Moto G or Android users may get confused on how to get the best from Android Lollipop, we are preparing some detailed tutorials to show you how to use the new features in Android Lollipop in Moto G.

Please check out Moto G how to guide page in coming days.

Before releasing these guides, let me first introduce you the  top 5 new Android Lollipop features in Moto G and Moto G 2014 with the update.

1. Ambient display

One of the most prominent features of Moto X is  the Active display (which was re-branded as Moto display later).

Ambient display, which is a new feature in Android Lollipop 5.0,  works in a similar way.

Once ambient display is enabled, Moto G will wake up to display the notification as soon as it is picked up or new notifications arrive.

You can even use it to wake up the display by picking it up without pressing any buttons.

2. New notification system

The notification was revamped in Android Lollipop 5.0.  You have full control on notifications now on Moto G with Android Lollipop update.

But it may be a bit complicated for some Android users.  Some Mort G users may also get confused.

For example, for notifications you can choose sound (the old sound mode), none (turning off all notifications including alarms, more aggressive than old silent mode), and priority (new, you have full control over the notifications).  You can even set a downtime if you are in campus.

3.  Battery saver

Finally, Android gets its official battery saving mode in Lollipop 5.0.  You can choose to turn it on only when battery level drops to certain value.

It can also predicate how … Read the rest

Moto G 2014 (aka Moto G 2nd generation) vs Moto G: top 10 facts you should know


Motorola updated the 10-month old Moto G (1st generation) last week. The new Moto G (Moto G 2nd generation, aka Moto G 2014) is a significant update to the old Moto G, which is the most successful smartphone Motorola has ever made. Moto G 2nd generation is already available in some countries and … [Continue reading]

Moto G wireless display: the problem and the solution


What is Wireless Display? As some Android users know that Miracast is officially supported since Jelly Bean 4.2. Most Android phone manufactures usually name this feature as wireless display. Of Course, some vendor give it a different name for marketing purpose, for example, Samsung uses the name … [Continue reading]