Moto G Phone Guide

Moto G Manual (Mot G user guide)

You can read or download the PDF version of Motorola  Moto G  manual (Moto G user guide)  here. This is the official user manual for your reference. Usually user manual is your first resources when you have any question on your smartphones.

Your smartphone, Moto G, is a bit complicated if you are new to Android. This Moto G user guide will help you setup and use the smartphone. The manual is in PDF format. You can read online with the embedded reader, or download it to your own device or PC to read or even print.

This page is a collection of user manuals for Moto G 1st Gen.

If you are looking for user manual for Moto G 2nd Gen (Moto G 2014), please check this dedicated page:  Moto G 2nd Gen User Manual (Moto G 2014 User Manual).

Moto G3 (Moto G 2015, aka Moto G 3rd Gen) user manuals can be found here.

For Moto G4 owners, please check Moto G4 User Manual: official PDF user guide for Moto G4, Moto G4 Plus and Moto G4 Play.

For Moto G5 and Moto G5 Plus owners, you may check Official Moto G5 User Manual and Moto G5 Plus User Manual.

1. Moto G Manual in English

Moto G Manual in EnglishThe English version of Moto G user manual is for Moto G phone bought in US, UK or some international market.  If you can find the version of your own language, please try to use that one.

It is recommend that you try to download the Moto G manual.  The online reader does not support the internal links (due to limitation of Google Doc viewer); while the downloaded PDF version has all features.

2. Moto G Manual  in Brazilian Portuguese (Português do Brasil)

Moto G Manual in Brazilian Portuguese (Português do Brasil)Moto G manual in Brazilian Portuguese (Português do Brasil) is for Moto G phone bought in Brazil and South America market.  Motorola Moto G has two variants here: normal Moto G with single SIM, and Moto G with dual SIM. This user manual covers both.

Download the Moto G manual in Brazilian Portuguese (Português do Brasil)  is receommended.  The online reader does not support the internal links (due to limitation of Google Doc viewer); while the downloaded PDF version has all features.

3. Moto G Manual in German (Deutsch)

Moto G Manual in German (Deutsch)The German  (Deutsch) version of Moto G manual is for Motorola Moto G smartphone sold in Germany.  If you Moto G was bought in other markets, please try to find the matched user guide, although the difference may be marginal.

Please download the Moto G Manual in German (Deutsch) here. To reduce page loading time, we did not embed the PDF file here.

4. Moto G User Manual in Polish Language (język polski)

Moto G User Manual in Polish Language (język polski)The Polish Language (język polski) version of Moto G user  manual is for Motorola Moto G smartphone sold in Poland (Republic of Poland).  If you Moto G was bought in other markets, please try to find the matched user guide, although the difference may be marginal.

Please download the Moto G User Manual in Polish Language (język polski) here. To reduce page loading time, we did not embed the PDF file here.

5. Moto G User Manual in Dutch language (Nederlands, Netherlands)

Moto G User Manual in Dutch language (Nederlands, Netherlands)The Dutch language (Nederlands, Netherlands) version of Moto G user  manual is for Motorola Moto G smartphone sold in Netherlands (Nederland).  If you Moto G was bought in other markets, please try to find the matched user guide, although the difference may be marginal.

Please download the Moto G User Manual in Dutch language (Nederlands, Netherlands) here.

6. Moto G User Manual in French language (le français, France)

Moto G User Manual in French language (le français, France)The French language (le français, France) version of Moto G user  manual is for Motorola Moto G smartphone sold in France (French Republic).  If you Moto G was bought in other markets, please try to find the matched user guide, although the difference may be marginal.

Please download the Moto G User Manual in French language (le français, France) here.

7. Moto G User Manual in Spanish language (español, Spain)

Moto G User Manual in Spanish language (español, Spain)The Spanish language (español, Spain) version of Moto G user  manual is for Motorola Moto G smartphone sold in Spain (Kingdom of Spain).  If you Moto G was bought in other markets, please try to find the matched user guide, although the difference may be marginal.

Please download the Moto G User Manual in Spanish language (español, Spain) here.

8. Moto G User Manual in Italian language (Italiano, Lingua italiana, Italy)

Moto G User Manual in Italian language (Italiano, Lingua italiana, Italy)The Italian language (Italiano, Lingua italiana, Italy) version of Moto G user  manual is for Motorola Moto G smartphone sold in Italy (Italian Republic).  If you Moto G was bought in other markets, please try to find the matched user guide, although the difference may be marginal.

Please download the Moto G User Manual in Italian language (Italiano, Lingua italiana, Italy) here.

 Did not find the Moto G user manual in your own language?  Please let us know in the comment box below.

We will try to find the Moto G manual in your language.

Please do not forget to read more step-by-step guides, tips and tricks for your Moto G phone in  our most popular Moto G how-to guide page.

For more Moto G online manual pages, please check this page.

Reader Interactions

Comments

  1. Ravi says

    Hi Simon,

    Is Moto G(1st or 2nd or 3rd) supports video calling in India without installing third party apps like Skype and Hangout etc..

    Reply

  3. The Swedish Chef says

    Does the first gen Moto G require a plugin or Adobe application, or specific media player to recognize videos saved to the device as .bin?

    Reply

  4. Gowthami says

    I am using Moto g 3rd generation from last 1 week, I am not getting how to set the ringtones to my contacts

    Please suggest me

    Reply

  6. Amber says

    How do I access my favorites folder? I was online and noticed I could flip up the bottom left corner to get to it…kinda like turning a page. But now I can’t seem to get to it again. Help please!

    Reply

  8. Rajesh says

    I bought Moto g 1st gen a year ago , suddenly it’s miss behaving , pics n videos are not visible in gallery as well as photo app and even songs in music is not visible but d prob is they present in internal storage when seen through file manager app kindly help !!!

    Reply

  9. George B. says

    New MOTO G 2nd Gen (5.0.2)… I just bought two unlocked for Europe. Wanting to be able to watch the DATA USAGE while we are there I’ve been working on the two phones. The problem with the Moto Settings/ Data Usage/ is that it is not as represented in the Moto Manual… It has no options to modify data information, no option to reset the Data Usage,.
    Motorola was absolutely no help… ok, if you call “RESET the entire phone!” …help.

    Reply

  10. Harry says

    I have just replaced my Moto G with a 2nd Generation. I cannot find any way of entering a standard signature. Previously with other phones I have just replaced the “sent from my….”

    Reply

  11. molly vandall says

    I cannot figure out how to upload a video from my gallery to Facebook. How can I add facebooks to my share options from my gallery?

    Reply

  12. sheik mohamed says

    i am unable to send more than 2.50 mins on whatsup in single go from moto g mobile.

    For example:if i am sending 7 mins video,it split in 3 videos like 2.5 mins,2.5 mins,2 mins.

    kindly give solution for this problem as soon as possible.

    Reply

  13. Christina says

    I bought an unlocked moto g (newest version) and then moved overseas. Despite all my friends where I now live being able to connect internationally with people through apps like what’s app and Viber; my moto g will not recognize or add any number that is not in the country I am currently residing in. I want to be able to call back to America but I have no way of doing that. Any help would be so appreciated!

    Reply

  15. samuel says

    hi,i have a problem with my moto g xt1033,i cant use my favorite song as my ringtone and i cant send music to another mobile.please what can i do?

    Reply

  16. Yash Rohilla says

    Hi Friends, I am using Moto g 2nd gen. If anybody can tell me how to stop the vibration while typing.. Also my Moto g takes too long to charge, is there any hardware issue or it works like this only.

    Reply

  17. sonu says

    I have moto g,
    Problem what I face is that, when someone calls me,usually it shows option of either connecting or disconnect.
    But now it asks my pinthat is set for lock my phone, and untill and unless I didnt provide it, it doesnt allow me to recieve the call.i want my previous setting and wants to recive my call without any disruption of pin lock.
    Plz reply asap.

    Reply

  18. chinna says

    i using motog1stgen when i updated to lollipop from that day my phone is vvvveyslow some times it will struck and i will not respond for 5 to6 seconds i have formatted my phone also plz slove this problem .

    Reply

  19. Murugesh says

    I am using Moto G. After i syn my Moto G with PC , I deleted Camera Pictures and videos. I deleted more than 2.5GB, then storage space not enough message comes in phone. Also Now email also not syn due low storage space

    Reply

  20. harmish bhatt says

    i am not able to import my all contacts from sd card to my new moto g 2nd gen…..when i tried sm of dem are imported but then process stoped and other contacts cant be imported from sd card….hlp me out

    Reply

  21. Rahul says

    I have motog first generation.. Going through strange problem.. When I wake up in morning my on is on.. But if someone tries calling it tells them that the on is switched of… Until I make a call from my side to someone… M not able to understand… Tried every setting possible…

    Reply

  23. shalesh says

    how i stop push massage aur service massage in moto g 2nd generation. in massage setting this option not available.

    Reply

  27. Srimanth says

    I bought Moto g 2nd gen week days back. I noticed that my contacts are disappering when I start using mobile data or Wifi. Please help me on this. Thanks!

    Reply

  28. lokesh says

    Regarding charger it has mention: Battery charger 100-240Volts/5.0 volts. so to charge my full battery from 10 to 100% how much time it will take to charge please tell me

    Reply

  29. Sandy says

    Got A new moto g 2 a few days back.since this morn I am not able to fwd pics or videos on what’s app to my contacts.no error msg. After a while says retry

    Reply

  31. lokesh says

    Dear Sir,

    I am facing lot of battery problem. Usually other mobiles are charged only for one hour. But as Moto G daily its take full time to charge more than 3 hours it taking is that battery problem or In moto g its common for the all the handset of moto. please tell me. Cos I have buyed this mobile recently 20 days back so worried about it

    Reply

  40. Salman Ahmed says

    I have buy moto g 2nd gen on 8 October but its battery back up is not so good when I sleep at night keeping my mobile full charged then it shows 60% charged at morning where did its charge goes and solve my problem please I m very much upset with it….?

    Reply

  42. swati says

    Recently i had bought motog 2nd gen….playstore is not working with mobile data(using new idea micro sim with 3g data taken directly from idea store) bt im able to download apps with WiFi connection….. when im opening chrome it displays “unfortunately stopped”… could you help me to sort these problems???

    Reply

  49. sandya says

    Hai, 2days back received motog 2g, but started using this evening, whenever I get a incoming call I not only hear ringtone but also buzz noise near speaker, can u plz tell me is it a defective set or there is a solution.
    Thank u

    Reply

  50. lokesh says

    Just 2 days back i took new Moto G 2nd Generation. I have charged last night with full battery 100%. By today morning its 15% less battery & Its showing 85% in morning I did not use any application or calls by after noon it came to 50% and by evening 8.30 pm it came to 19%. So i am really worried is that its having any battery problem or any defect in new set. Please kindly help me

    Reply

  52. lokesh says

    Dear Sir,
    I want to use copied music as Ring Tone in Moto G2 mobile. I am not able to set any songs or musics which is copied in mobile as ring tone why. Please guide me. Mobile default ringtones are not that good. I need a songs or music to be set as ring tone what is the step and way for that please guide me

    Reply

  53. Sonias says

    i am using moto g 2nd generation, and i am gettin a lot of ads comin whil m using various apps. i am also nt able to reply as ads scrol down where v are suppose to type and wen iclick the ad page opens up… pls help me how do i remove ads.

    Reply

  55. lokesh says

    HI…I buyed new Moto G 2nd Generation yesterday. for first time usually HOw much time it should be charged first time pls help me

    Reply

  56. deepthi says

    How to move data from Nokia phone to motog??? I have download a software but moto g is not connecting to that software….

    Reply

  61. Christina Ramirez says

    OK when I go to record something and I haveusic on right when I press record it turns on the music and won’t let me play it while I record please help

    Reply

  62. Dana Asbury says

    I downloaded ringtones from tones7.com but when I checked my settings I couldn’t find where I could actually set them as my ringtone… Any ideas?

    Reply

  63. syed says

    hi am not able to read regional language on facebook in moto g 2nd generation and also am unable to use my mobile as usb modem to my pc for internet browsing using usb teethering

    Reply

  65. KT says

    hey Simon,
    Its been over a month i bought moto g (XT1033) Now i am having trouble with whatsapp. Initially it was working fine but i am unable to open images exchanged over conversation lately, not all but some of them. when ever i click on the image, it says, “Sorry this media doesn’t exist on your sd card”. Please let me know if there is a way to fix it.

    Reply

  67. vivek says

    hi, i m not able to adjust the screen resolution of my moto g .i have a wallpaper on my phone which is too big with respect to the screen size . i want to resize it and and make it fit to the screen .heip me out to do the same …

    Reply

  69. cracky says

    When I upload any photo in fb ya I upload any resume on website. Its always give caution error like low memory problem even if my storage avabilitiy is empty.plz give me best idea how this remove.

    Reply

  71. Patti Cote says

    Does anyone know how to delete PDF files in downloads. I can’t seem to find anything anywhere about how to do this?? Help!

    Reply

  72. kushal vyas says

    Hi,

    I have started using my office outlook in my moto G mobile few days back.
    i am able to view all the mails of inbox, sent items, junk etc. etc. but in drafts folder it doesn’t display mails.
    when i explore settings and other parameters ; i have observed that only for draft folder “sync this folder” option is disabled.
    i ma not able to enable that option by selecting that check box while in other folders i am able to do it.

    can you please guide me the steps by which i can access my drafts mail also in my mobile.

    looking forward for your positive reply.
    thanks in advance!!!

    Reply

  73. Simon F says

    hi, not sure if this is correct thread, but I am having difficulty finding the settings I selected in battery saver mode and I am at a loss to where they are?
    the options were along the lines of below a certain (user selected) percentage of battery (I changed from 15% to 10% I think) it would turn off selected options such as Wi-Fi, Bluetooth, Auto Sync, Screen Brightness and Auto-rotate screen etc.
    any idea where this is? has the latest software update altered these settings?
    thanks in advance.

    Reply

  74. A K Solanki says

    i am not satisfied with motog mobile. how can be upload a ms file or video in motog through data cable. how can we use otg in motog. please tell us. thanks

    Reply

  76. ravi kannan says

    i have brought moto g in uk and after coming to india iam not able to use indian sim (airtel),as it is asking me to type the pin code ,which is actually not assigned ,and even after going to the airtel showroom or any phone service center i did’nt get any solution

    Reply

  79. munna says

    when i getting msg from whatsup or any messenger my mobile is vibrating so tell how to off that setting ?

    Reply

  81. Haki says

    Hi Simon,

    From the day I purchased my Moto G the battery duration was very less. I use battery saver option, stopped notifications for every app i Installed, using battery doctor app and i can see few apps r running automatically after 2-3 hrs, i stopped running those apps and few hrs later they are again running in background. I also use below setting too but not at all use.
    setting-developer option-back ground process limit -> no background process.

    Please can you help me regarding this ? I don’t want any apps to run until i manually open them. Within 10 hrs my battery is draining. Yesterday while i sleeping it shown 30% battery remaining, closed all the apps and make sure no apps running in background. But when I checked in the morning my phone got switched off.

    Reply

  82. harrish says

    i got a motog few days back.i am not able to send or download pictures in whatsapp .any idea how to fix it? i tried reinstalling whatsapp but it is of no use.

    Reply

  83. Raghavendra says

    Hi, I am unable to listen to music while playing songs using playmusic app. I then checked angry birds game and not able to hear the sound, checked you tube no sound, I tried to use volume control but its not allowing to increase. But can hear sound when I receive any call, alarm is working good also notifications too.

    Please help me in resolving this issue.

    Reply

  84. aditya seth says

    hello everyone,
    first thing – i am using moto g – dual sim international version (india, asia)

    my bootloader is unlocked.

    i flashed wrong cwm recovery.

    now this is the main cause of my problem.

    after this I am not able to do anything with my phone.
    -it does not go in recovery
    -can not install any new recovery or even the stock one
    -can not even flash stock recovery ( giving ‘can not load file.name : unknown error’ on computer) using http://forum.xda-developers.com/show….php?t=2542219

    -gives the same error when ever i try to flash anything

    – when i tried to delete cwm recovery, using http://androidforums.com/mini-2-all-…-recovery.html
    *#*#1234#*#* does not work. so i can’t get my pda and csc.

    – i tried searching the net day and night but nothing is helping.

    please just help me.

    is there any way i can fix this?

    Reply

  86. kmal says

    i have copied pdf and vlc files from pc to moto g but they are not visible in phone .how i can open them??

    Reply

  89. Murthy says

    My language is changed to Arabic suddenly (on it’s own). I cannot see the equivalent English language. How can I change back to English.
    All I can recognize is only by icons. Once into Settings, all is in Arabic.

    Reply

  90. Abhik Paul says

    In KitKat version of moto g, I am not able to use the mass storage facility for USB. Mtp and ptp is supported though but I am unable to transfer PDF. Please help

    Reply

  91. Srinivasarao says

    I have some docs and PDF’s stored in MOTO G internal storage. Not able to read them. can one suggest me how to read without using wi-fi ?

    Reply

  92. KSR says

    How to set up outlook email exchange server with all folders (Inbox, Sent, drafts, calender etc.) on Moto G? Also, is there any way to set up sync up time as ” Immediately when email arrives”? currently it shows sync up time max. 5mts which is not good.

    Reply

  96. srikanth says

    Actually I have a problem with moto g(XT1033).

    when i am type anything in my phone it is vibrating. how to stop the vibrating.

    Reply

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