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Moto G USB OTG guide (also for Moto X)

by simon 208 Comments

What’s Moto G USB OTG?

Contents hide
1) What’s Moto G USB OTG?
2) How Moto G USB OTG can help Moto G owners?
3) What do you need to use Moto G USB OTG to expand your storage?
4) How to use Moto G USB OTG storage?
5) Important!! You must unmount the USB OTG storage before you remove it from Moot G!
6) Can I use USB OTG on Moto E?
7) Can I use USB OTG on Moto X, including Moto X 2nd gen?
8) Does other phone support USB OTG?
9) Recommendations of USB OTG adapter for Moto G and Moto X
10) Recommendations of USB OTG flash drive for Moto G and Moto X

USB On-The-Go (USB OTG) is not a new technology. It allows a device to perform both master and slave roles in USB connections. Android fully supports USB OTG since Android Honeycomb 3.1.

Normally USB uses a master/slave architecture.  A host acts as a master device for the connection, the other USB device acts as a slave.

Devices are designed to assume one role only. For example, when you connect an external disk to the PC, the PC is always the host, and the external disk is always the slave.  When you connect two external drives through USB, nothing happens.

For Moto G, like many other phones, when it is connected to PC, it will be acted as a slave and be mounted as a storage device.  You can access the file on the Moto G from your PC.

But what happens if you connect a USB thumb drive to Moto G?

Moto G can mount it as external storage, and you can use it just like you use an external drive on a PC!

Because Moto G supports USB OTG.

Of course, there are some other requirements to make it work.

We will discuss them later.

How Moto G USB OTG can help Moto G owners?

So, basically, Moto G USB OTG makes it possible for you to use external USB devices on Moto G.

Storage is just an example. The miserable storage in Moto G usually is the motivation for some owners to find ways to expand the storage.

You can also hook many other USB accessories, e.g., even a USB keyboard or mouse.

In this guide, we will focus on storage because it is the most wanted Moto G USB OTG usage.

Also, this guide applies to Moto X and many other Android devices, although Moto G is used.

What do you need to use Moto G USB OTG to expand your storage?

To use Moto G USB OTG to expand your storage, you need one of them:

  • a USB OTG adapter (less than $10). One end of the USB OTG adapter connects to USB storage, which can be a normal thumb drive or even a portable hard disk. The other end connects to Moto G directly.
  • or, an USB OTG flash drive (price depending on the capacity. It is slightly more expensive than normal USB thumb drives with similar capacity.). Such drives usually have two USB interfaces. One large female interface allows it to be used as a normal USB thumb drive on PCs and laptops.  The male micro USB interface (OTG micro plug) allows you to insert the drive into Moto G directly.

So, if you want to use your existing thumb drives or portable disk, you can invest a few dollars to get an OTG adapter. The adapter can also be used for other USB devices.

If you are considering getting a new thumb drive, it is time to consider a USB OTG flash drive. It will be slightly more expensive than a normal thumb drive with a similar capacity. But you can use it on both phones and PCs without any adapters.

How to use Moto G USB OTG storage?

Once you connect the USB OTG flash drive, or a normal flash drive through a USB OTG adapter, to Moto G, you can find it in Settings— Storage as shown below.

As shown in the screenshot, the USB OTG storage should be shown under the USB disk.

In this case, 64GB  storage was successfully mounted and is ready for use on Moto G.

moto_g_usb_otg_moto_x_1_storage moto_g_usb_otg_moto_x_2_usb_storage

Once the USB OTG storage is mounted, you can use it just like an SD card. You can copy files from or to it.

Also, all media files in the USB OTG storage will be scanned automatically. So, you can access them directly from most apps.

If you want to play with individual files on the storage, you need a file manager.

In this guide, for example, you want to locate a file and play it.

You can use any file manager app, e.g. ES File explorer.

In ES File explorer app, you need to navigate to the root of the partition by tapping the “/” as shown below.

Now tap storage as shown below.

moto_g_usb_otg_moto_x_3_root_directory moto_g_usb_otg_moto_x_4_storage_folder

In /storage, you can find USB disk folder. This is the USB OTG storage you mounted.

Tap usbdisk as shown below to browse it.

Now, you can find all files and folders on this thumb drive.

You can copy them to internal storage. You can also copy files from internal storage to this folder.

You can also play the music file on this drive directly without copying it to the phone, as shown below.

moto_g_usb_otg_moto_x_5_usb moto_g_usb_otg_moto_x_6_usbdisk

moto_g_usb_otg_moto_x_7_play_from_usbdisk moto_g_usb_otg_moto_x_8_unmount

Important!! You must unmount the USB OTG storage before you remove it from Moot G!

After using USB storage, you should unmount it before unplugging it from Moto G.

To unmount Moto G USB OTG storage, you need to go to Settings—Storage.

As shown earlier, you need to tap Unmount USB On-The-Go storage.

Then, you should get the confirmation page as shown above.:

Unmount USB On-The-Go storage?

If you unmount the USB On-The-Go storage, some apps you are using will stop and may be unavailable until you remount the USB storage.

Tap OK, as shown above, to unmount the storage.

If you unplug the storage without unmounting it, you may damage the thumb drive and lose all data on it.

Can I use USB OTG on Moto E?

No, Moto E does not support USB OTG.

However, Moto E 2nd Gen (Moto E 2015) supports USB OTG.

Can I use USB OTG on Moto X, including Moto X 2nd gen?

Yes, Moto X, Moto X 2nd Gen support USB OTG. You can use USB OTG devices exactly as in Moto G.

Does other phone support USB OTG?

All current Nexus devices, Nexus 4, Nexus 5, Nexus 6, and Nexus 9, support USB OTG.

Most Samsung Galaxy phones (Galaxy S3, Galaxy S4, Galaxy S5, Galaxy S6, Galaxy Note 2, Galaxy Note 3, Galaxy Note 4…)  also support USB OTG.

Some LG and HTC phones also support USB OTG.

Recommendations of USB OTG adapter for Moto G and Moto X

USB OTG adapter usually is not expensive. It should cost you less than $10. You can get it from Amazon or local shops.

But you should try to get a quality one. The poor-quality connector may damage your USB port.

StarTech.com 5in Micro USB to USB OTG Host Adapter - Micro USB Male to USB A Female On-The-GO Host Cable Adapter (UUSBOTG)
UGREEN Micro USB to USB Micro USB 2.0 OTG Cable 2 Pack On The Go Adapter Micro USB Male to USB Female for Samsung Phone S7 S6 Edge S4 S3 LG G4 DJI Spark Mavic Remote Controller Android Tablets Black
Basesailor USB C Male to Dual USB Female Cable Adapter 1FT,Thunderbolt 3 to Double Type A 2.0 OTG Splitter Cord Converter Multiple Hub for MacBook Pro,iPad Air 4 5 Mini 6,Microsoft Surface GO,Tab S8
StarTech.com 5in Micro USB to USB OTG Host Adapter - Micro USB Male to USB A Female On-The-GO Host Cable Adapter (UUSBOTG)
UGREEN Micro USB to USB Micro USB 2.0 OTG Cable 2 Pack On The Go Adapter Micro USB Male to USB Female for Samsung Phone S7 S6 Edge S4 S3 LG G4 DJI Spark Mavic Remote Controller Android Tablets Black
Basesailor USB C Male to Dual USB Female Cable Adapter 1FT,Thunderbolt 3 to Double Type A 2.0 OTG Splitter Cord Converter Multiple Hub for MacBook Pro,iPad Air 4 5 Mini 6,Microsoft Surface GO,Tab S8
$6.26
$7.99
$9.99
Buy on Amazon
Buy on Amazon
Buy on Amazon
StarTech.com 5in Micro USB to USB OTG Host Adapter - Micro USB Male to USB A Female On-The-GO Host Cable Adapter (UUSBOTG)
StarTech.com 5in Micro USB to USB OTG Host Adapter - Micro USB Male to USB A Female On-The-GO Host Cable Adapter (UUSBOTG)
$6.26
Buy on Amazon
UGREEN Micro USB to USB Micro USB 2.0 OTG Cable 2 Pack On The Go Adapter Micro USB Male to USB Female for Samsung Phone S7 S6 Edge S4 S3 LG G4 DJI Spark Mavic Remote Controller Android Tablets Black
UGREEN Micro USB to USB Micro USB 2.0 OTG Cable 2 Pack On The Go Adapter Micro USB Male to USB Female for Samsung Phone S7 S6 Edge S4 S3 LG G4 DJI Spark Mavic Remote Controller Android Tablets Black
$7.99
Buy on Amazon
Basesailor USB C Male to Dual USB Female Cable Adapter 1FT,Thunderbolt 3 to Double Type A 2.0 OTG Splitter Cord Converter Multiple Hub for MacBook Pro,iPad Air 4 5 Mini 6,Microsoft Surface GO,Tab S8
Basesailor USB C Male to Dual USB Female Cable Adapter 1FT,Thunderbolt 3 to Double Type A 2.0 OTG Splitter Cord Converter Multiple Hub for MacBook Pro,iPad Air 4 5 Mini 6,Microsoft Surface GO,Tab S8
$9.99
Buy on Amazon

Recommendations of USB OTG flash drive for Moto G and Moto X

Although Moto G and Moto X only support USB 2.0, you should get a USB OTG flash drive that supports USB 3.0. This can save you time when you use the drive on PCs or laptops.  Most new PCs and laptops support USB 3.0.

The quality of the USB OTG flash drive is very important. Don’t save money on unknown brands.

Nobody wants to lose data!

Also, when choosing USB OTG flash drives, do NOT choose the 90-degree design.  The two USB interfaces should align with the main body so that you can connect it to Moto G easily, even if you are using cases.

SanDisk Ultra 64GB USB 3.0 OTG Flash Drive With micro USB connector For Android Mobile Devices(SDDD2-064G-G46)
SanDisk 32GB Ultra Dual USB 3.0 and Micro USB Flash Drive, Up to 150MB/s Read Speed
SanDisk Ultra 64GB USB 3.0 OTG Flash Drive With micro USB connector For Android Mobile Devices(SDDD2-064G-G46)
SanDisk 32GB Ultra Dual USB 3.0 and Micro USB Flash Drive, Up to 150MB/s Read Speed
$11.50
$10.95
Buy on Amazon
Buy on Amazon
SanDisk Ultra 64GB USB 3.0 OTG Flash Drive With micro USB connector For Android Mobile Devices(SDDD2-064G-G46)
SanDisk Ultra 64GB USB 3.0 OTG Flash Drive With micro USB connector For Android Mobile Devices(SDDD2-064G-G46)
$11.50
Buy on Amazon
SanDisk 32GB Ultra Dual USB 3.0 and Micro USB Flash Drive, Up to 150MB/s Read Speed
SanDisk 32GB Ultra Dual USB 3.0 and Micro USB Flash Drive, Up to 150MB/s Read Speed
$10.95
Buy on Amazon

Do you have any questions on using Moto G USB OTG? or using USB OTG on other devices?

If you have any questions about using Moto G USB OTG or Moto X USB OTG, please let us know in the comment box below.

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Filed Under: Moto G Buyer Guide, Moto G How-to Guide

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Comments

  1. Anonymous says

    November 4, 2022 at 1:36 pm

    Thank you for responding, we did just connect it but sadly the tablet is not recognizing it but it says it is compatible so we were hoping it was just a missing check mark or feature that needed to be turned on 🙁

    Reply
    • simon says

      November 4, 2022 at 1:56 pm

      After connecting the tablet to the phone, did you see any notifications about USB settings on the phone?

      On the phone, you need to open a supported app to check.


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      Reply
  2. Amanda Finley says

    November 3, 2022 at 7:23 pm

    How would you connect an XP Pen Drawing tablet to a Moto G7 using OTG and a USB C adaptor. Thank you

    Reply
    • simon says

      November 4, 2022 at 7:56 am

      For Moto G7, you do not need any OTG adapters. You just need a normal USB to USB-C cable (I assume your drawing tablet has a normal USB-A port).

      You need to check whether the model of the Drawing tablet is supported on Android or not on the support page of the tablet. As I know, only some of the XP Pen Drawing tablets are supported on Android.


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  3. V. Kornegay says

    August 28, 2022 at 10:38 pm

    I just connected my NEW “OTG 2 in 1 Combo” (Flash Drive-AND-USB Type-C) OTG ADAPTER to my Windows 10, 64 bit PC Laptop, & the other end to my Moto G Stylus phone so I can COPY (ALL) the Image Files FROM my Moto G Stylus Phone TO my laptop via the OTG features.
    HERE is “The ONE & ONLY Problem” I’M having here:
    Suddenly (after only QUICK & Short “appearance”) the OTG Flash Drive NEVER “Shows up AGAIN” as a “DRIVE” mounted on my PC Laptop (OR; as ‘connected to’) my Computer SYSTEM ever again!
    I am wondering: Perhaps ALL DATA (Even though the OTG Flash Drive was brand NEW & Completely EMPTY) was EREASED or suddenly became NULL & VOID (because “MAYBE”, just ‘maybe’) it became “ACCIDENTALLY DISCONNECTED” (without MY knowledge) & hence got treated like I “intentionally” DIS-Connected “Without PROPERLY using” the ‘Safe to Disconnect’ function mode first, BEFORE it became “Disconnected” from the system!!
    I’m aware THIS may well CAUSE the DRIVE (& ALL the ‘Data’ ON the drive to become ‘LOST OR Deleted’ from the Drive, as well as Permanent Damage TO the Drive itself!
    THE “QUESTION?” that I now have is:
    HOW CAN I KNOW FOR SURE Exactly “WHY?” the Flash Drive itself WONT Appear at all ON my screen as even being IN Existance??
    Again, (& FINALLY): Remember in the beginning of This EXTRA-LONG ‘COMMENT’;
    I did say it appeared ONLY ONE TIME, but Very Briefly! Thanks a million!

    Reply
  4. Trent Thurman says

    March 21, 2022 at 1:53 pm

    I’m having issues with my Moto G Stylus connecting to OTG cables. I’ve tried two so far and they both are yielding the same results. One is a Y splitter type and the other is a USB C type hub. the problem is that it will only either power the phone, or talk to the printer, not both at the same time. any suggestions?

    Reply
    • simon says

      March 22, 2022 at 1:08 pm

      Does the hub have the Power Delivery feature?


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  5. KEVIN J LYONS says

    May 8, 2021 at 1:06 am

    I just finished a chat session with a live agent with Motorola and was informed that none of their newest (released in 2021 smart phones support usb otg. I would think that their information is the most accurate and up to date.

    Reply
    • simon says

      May 10, 2021 at 1:32 am

      It depends on the type of accessories and chips used. For android phones with a USB C port, external USB storage is usually supported .

      Please note, most Android vendors do not “officially” support USB OTG due to different chips used in such accessories.


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  6. Inder Mohan Bhatia says

    March 11, 2021 at 8:10 am

    My moto 5g plus when connected to hp 1007 wired printer through otg fails to detect printer and search for printer goes on. The otg attachment (&also printer cable) has no problem by itself as it is responsive when connected to a pen drive. Apps hp print service plug in and hp s mart are shown as on in priting service but otg link in settings continues to remain fade when connected to printer via Android

    Reply
    • simon says

      March 11, 2021 at 11:50 am

      There is no USB driver for the printer on Android. Therefore, your phone cannot recognize the printer.

      If you connect a printer to a device through a USB cable, you need the USB driver for that printer on the device. Most HP printers only have drivers for Windows and Mac. For some models, they are even not supported on Linux.


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  7. Ant says

    May 25, 2020 at 11:31 am

    My MotoG5 supports exfat fully… as long as the internal microSD slot is used. Using an exfat SDcard via an USB adapter results in partial support. TotalCommander can fully navigate it, but for example, if I open a pic with PerfectViewer I can not navigate to the next pic in the folder, no matter how many pics there are. And saved html files can not be opened with Firefox at all (“file not found”) though the same files on the same card work fine if the card is put in the internal slot.
    I suspect this has sth to do with permissions. It does not seem to be possible to give permissions for access to USB drives.

    Reply
    • simon says

      May 25, 2020 at 1:04 pm

      Probably it is due to the media/file scanner. Normally, the media scanner does not scan USB devices. If an app relies on the media scanner, it may not work properly with the USB devices.

      TotalCommander is a file management app. So it works as long as the file system is supported.


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  8. ravi shanker says

    May 28, 2019 at 7:13 am

    I have Moto G6 plus and I just bought SanDisk 128GB Type C pendrive. I tried connecting the pendrive with my phone. But my phone is not even reading the pendrive. The pendrive is working perfectly with other devices except my Moto g6 Plus. Please help.

    Reply
    • simon says

      May 29, 2019 at 12:03 pm

      Normally, it should be recognized automatically. Did you check System -storage? are you using any security or access control apps?


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      Reply
  9. Charles Watts says

    November 2, 2018 at 9:44 pm

    Does the moto g4 plus support the sentio superbook?

    Reply
    • simon says

      November 3, 2018 at 12:17 pm

      Not sure because we didn’t try it yet. You may check with the manufacturer on phone models officially supported. Even for supported models, the setup is not simple.


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  10. Shruti says

    June 17, 2018 at 5:55 am

    Does moto M support otg? If yes then plz tell me the process to connect a pendrive n a HDD to it. I have tried connecting with otg cable but nothing appears on the es explorer.

    Reply
    • simon says

      June 17, 2018 at 1:30 pm

      USB OTG is not officially supported, as I know.


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  11. Gayatri says

    March 3, 2018 at 8:30 am

    Hii, I have Moto g3rd generation . I wanted to use SanDisk ultra dual m3.0 usb on it . But my phone is not able to detect the usb. I am able to use this usb on other phones but not on mine.please help me with this issue if possible.

    Reply
    • simon says

      March 4, 2018 at 2:00 am

      Not detected, or not recognized?

      There are no specific known issues with USB OTG on Moto G3.

      But some Moto G3 phones may have a bit lower output current in the USB port. This may affect some accessories.


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  12. Mayuri says

    September 26, 2017 at 5:42 am

    My moto g5 say it does not support philips gogear usb…Says to erase n format pls help

    Reply
    • simon says

      September 26, 2017 at 9:38 am

      Not sure about the MP3 player. It’s probably too old. If the chip inside the player is not supported, then you cannot do much.


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      Reply
  13. Prakash says

    August 1, 2017 at 3:50 am

    Does moto g4 +, supports SanDisk 3.0 128 gb Pendrive?

    Reply
    • simon says

      August 1, 2017 at 11:47 am

      Moto G4+ (and Moto G5 as well_ supports USB OTG. So, it should work.

      Please note, Motorola does not advertise such features because some USB OTG drive may require more current than the micro USB port can offer. This means nobody can guarantee it should work.

      We tested Corsair Flash Voyager GO 64GB OTG drive in Moto G4, G4 Plus and G5 Plus. It works on Moto phones without any issues.


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  14. Greg Evans says

    April 20, 2017 at 10:22 am

    Currently own a Moto x pure edition Android using marshmallow 6.0 and purchased a SanDisk utra dual USB drive 3.0/64 GB that had both micro & USB and am unable to find the safe way to unmount my flash drive device it’s not in the storage section of settings as indicated in your article so I shut phone down then unmount the device

    Reply
    • simon says

      April 21, 2017 at 12:45 am

      You did it correctly. If you really cannot find the unmount option, you should power off the phone, then remove it.

      If the USB drive doesn’t appears at settings – storage, how did you know it’s mounted?

      In addition, you should get a notification when a storage is mounted. You can unmount it there.


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  15. Mithi Das says

    October 8, 2016 at 2:41 am

    I could use pendrives using a otg cable with my moto g 3rd gen.Now I have bought sundisk ultra dual otg flash drive usb 3.0 32gb but it doesnot support at all,my device cannot even detect it.Why is this happening?What should I do?Please help.

    Reply
    • simon says

      October 8, 2016 at 5:01 am

      Some USB 3.0 drive may require slightly higher power. Did you try to use the OTG cable and the normal USB side of the drive?


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      Reply
      • Mithi Das says

        October 10, 2016 at 4:35 am

        Yes I tried but the result was same.

        Reply
        • simon says

          October 10, 2016 at 6:00 am

          Then it seems the USB drive requires higher current than your phone can offer through USB port.


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        • Mithi Das says

          October 10, 2016 at 2:09 pm

          Is there any way to use it with my device? Which mobile devices or models are compatible with my former mentioned flash drive?

        • simon says

          October 11, 2016 at 12:42 am

          No Android manufacturers list OTG as a supported feature because of the current requirement issue.

          For your case, it seems the flash drive requires more current than your Moto device can offer. I don’t think SanDisk list any “supported” devices.

          Normally, USB 2.0 devices works better for mobile OTG. But no one can guarantee it will work for your device. I once tested it with a 2TB USB 2.0 drive (2.5″, the one for PC and laptop) without issues. For USB 3.0 drive, sometimes it works, sometimes not. If I use desktop backup drive with own power supply, I can even access the 5TB drive.

          The difference in output current of the same model mobile phone can be relatively large. The drive may work in other Moto G3, but not yours. It’s not an issue of compatibility.

          Anyway, you need to find out which works for you. USB 2.0 drive may give higher successful rate.


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  16. Gokul says

    August 18, 2016 at 7:23 am

    Can’t move or copy data to pendrive via otg cable in my Moto g4 plus.
    But can move data to my mobile via otg.
    What is the problem here? How can i fix this issue

    Reply
    • simon says

      August 18, 2016 at 10:04 am

      Did you use any file explorer apps? What’s the error message? You can try es file explorer which should request proper permissions when trying to create a folder on the OTG device.


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  17. G. Rabouille says

    July 23, 2016 at 11:20 am

    Hi !

    I have a moto X 2nd gen (on android 6.0), a vention OTG adapter, a kingston mobile lite G4 usb3 SD card reader and a kingston SDHC card.

    I use ES explorer for a while now, the sd card and sd card reader works fine on PC, the otg adapter worked for an external HDD (although the power output wasn’t enough)

    Simple question :

    Why doesn’t it work ?
    I can’t see the damn SD card on my phone…

    Many thanks !

    Reply
    • simon says

      July 23, 2016 at 1:21 pm

      It also depends on the chipset in the usb device (card reader). it is probably not supported.


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  18. Anand says

    June 25, 2016 at 9:06 am

    will moto g 2 support the 2 in 1 otg cable which allows to connect usb and charge at the same time…
    will it charges the phone?? at thesame time??
    pls letme know

    Reply
    • simon says

      June 25, 2016 at 3:41 pm

      It depends on the OTG cable. Very likely, not.


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      • Psy Lun says

        June 29, 2016 at 2:00 pm

        Does Moto G2 supports the sandisk ultra 128GB too?and which is better 128GB or 64GB plz reply thanks m in real urgency to buy one

        Reply
        • simon says

          June 30, 2016 at 12:02 am

          Are you referring to SD card or USB drive?

          For SD card, Moto G only “officially” supports up to 32gb.

          Fire USB drive supports USB OTG, capacity is not an issue.


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        • Dan McFarland says

          March 13, 2017 at 3:35 am

          I just finished going thru connecting up a usb drive to my Moto 4+ via a cable, my wife wants to backup her pictures. I found out 2 things. First I found I needed to use File Manager +, on Google Play, to transfer files to & from the usb drive. Second is the usb drive needs to be formatted as Fat32. I had a Lexmar 64gb flash drive that wouldn’t let me see or transfer files. After finding a 32gb flash drive would work I downloaded a program that bypasses the limitation of 32gb for fat32, go to http://www.ridgecrop.demon.co.uk/guiformat.exe.. After formatting the 64gb usb drive to fat32 it worked fine. You still need to eject the drive when you are finished.

  19. sukinesh says

    June 23, 2016 at 2:35 pm

    I am using moto G 3rd gen with marshmallow.
    It supports USB flash drives but it does not support USB keyboard or mouse.
    Is anything to do about that?

    Reply
    • simon says

      June 23, 2016 at 11:50 pm

      Are you using a USB OTG adapter? Some chips may be not recognised.


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  20. Rahul Gaykar says

    June 15, 2016 at 8:09 am

    sir i have moto g turbo edition mobile .When i attached USB (OTG) I want to explore it in my inbuild gallary or video in MX player .Can i do this ? if ,yes how ?

    Reply
    • simon says

      June 15, 2016 at 1:19 pm

      It depends on the OS. If it’s lollipop, it’s OK. If it’s Marshmallow, no.


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  21. Kowsalraj K says

    June 14, 2016 at 5:42 am

    I have Moto G (1st Gen) mobile & I want to buy “SanDisk Ultra Dual USB Drive 3.0, 64GB OTG. Does 64 GB OTG supports Moto G 1st Gen?

    Reply
    • simon says

      June 15, 2016 at 1:10 am

      Yes, you can use even 2 TB portable drive.


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  22. Matthew Stone says

    June 10, 2016 at 11:11 pm

    Using an usb to micro adapter…USB Memory listed but shows as empty no matter how I go at it and always shows 3.66gb of memory both on my 16gb and 64gb when plugged in. All fat32. MOTO 4g light

    Reply
    • simon says

      June 11, 2016 at 9:15 am

      Not sure. It could be due to some software bugs.


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  23. Ram Mohan K says

    June 6, 2016 at 1:35 am

    Recently purchased Moto G4 Plus (on Marshmallow 6). Can mount a usb flash drive and access its files via settings/storage/usb.
    On ES file explorer, first time use, it seeks permission to enable access to usb drive and after that there are no problems.
    My issue though is, prior to M6, I could access all my photos (classified in different folders) on the usb via a gallery app or QickPic app as thumbnails. But now under marshmallow these apps cannot access usb otg. Even the native Photos app cannot access usb drive.
    Is there anyway that I can enable some permission, as in ES file explorer, to access my usb in these gallery apps.

    Reply
  24. anji ediga says

    May 22, 2016 at 2:14 pm

    I have MOTO G (2nd gen)….
    Mico storage capacity is 32gb…..
    Does it support SanDisk Ultra 64GB USB 3.0 OTG Flash Drive….???

    Thank you

    Reply
    • simon says

      May 22, 2016 at 3:20 pm

      Motorola doesn’t claim the support for OTG. But we don’t have issues with most OTG drive. For the specific flash drive, I used it on Moto G 2nd and 3rd gen without issues.

      A few owners did report some issues with a few USB 3.0 drives.


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      Reply
      • anji ediga says

        May 31, 2016 at 4:20 pm

        I connected 64gb sandisk pen drive using otg cable
        Es file manager didn’t detect it……….

        Reply
        • simon says

          May 31, 2016 at 11:59 pm

          How about settings – storage & USB?


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  25. Rohit says

    May 19, 2016 at 2:04 pm

    I connected one of my flash drive using an otg cable. But it didn’t show. My flash drive is usb 3.0 so I tried it again with a usb 2.0 flash drive and it worked. I am using Moto G Turbo Edition and I need some help.

    Reply
    • simon says

      May 20, 2016 at 12:33 am

      Some OTG devices may not work with your Moto G, if they require higher current than the phone USB port can offer, or the chip used is not recognized. For your case, probably the USB 3.0 device requires higher current than that Moto G can offer.


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      Reply
      • Rohit says

        May 20, 2016 at 5:26 am

        Thank you Simon.

        Reply
  26. yash says

    May 18, 2016 at 11:13 am

    I have moto g3..but doesn’t support dual USB drive 3.0 of sandisk.. N when I asked this to moto live chat option..they told me that my device is not eligible for supporting otg cables..wish I could send screenshot for proof..plj help 🙁

    Reply
    • simon says

      May 18, 2016 at 12:43 pm

      No Android vendors claim the support for OTG although it works on most Android devices. The reason is that it also depends on the OTG devices. And the current offered in phone’s USB port may be not sufficient for some devcies.

      So, if you ask technical support, they will simply tell you they don’t offer such support (as they never advertise this feature).

      Anyway, it depends on the OTG devices. Did you try other OTG devices?


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  27. vineet says

    May 13, 2016 at 9:31 am

    Dear, updated android version 6.1 marshmallow in moto g3. Otg doesn’t show in es file explorer…
    Why???

    Reply
    • simon says

      May 13, 2016 at 10:26 am

      How about Settings–Storage? Does the OTG device show up there?


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  28. Prakash says

    May 10, 2016 at 10:35 am

    Does a moto g 3rd gen phone support a dongle to connect internet

    Reply
    • simon says

      May 10, 2016 at 11:20 am

      Yes, you can use USB OTG Ethernet adapter in all generations of Moto G including Moto G, Moto G 2nd gen, and Moto G 2015.

      Please note, the chip used in there Ethernet adapter matters. You need find one that supports Android


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  29. Julio says

    April 28, 2016 at 2:05 pm

    With the OTG I can avoid the velocity issue that the micro sd have? Because if I expand the storange with a micro sd I need certain requeriments like the read and writing velocity. Also that the biggest micro sd that I can use in the Moto G3 is the 32gb and it need to be sdxc. So if I buy an OTG cable and any USB of 128gb I don’t have to worry about those things?

    Reply
    • simon says

      April 28, 2016 at 2:48 pm

      OTG storage cannot be used for app data. It can only be used for your files. You can only use micro SD card to expand phone storage. This requires Marshmallow update.


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  30. rakesh biswas says

    April 26, 2016 at 7:46 pm

    Should my Motorola g turbo support 32 GB otg pendrive?

    Reply
    • simon says

      April 27, 2016 at 12:27 am

      It depends on the pen drive. No smartphone manufacturers claim the OTG support although it should work in most Android phones. The reason is that different OTG devices may require substantially current (to be drawn from the USB port).

      Moto G turbo should work with most OTG Pen drives.


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  31. Krishna Chaitanya says

    April 25, 2016 at 6:22 am

    Can I mount 1TB(Western Digital Elalemts) External Harddisk to Moto X Play?

    Reply
    • simon says

      April 25, 2016 at 6:42 am

      Technically yes. But it depends on file system on the drive.


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  32. JAI BALA says

    April 16, 2016 at 6:35 pm

    In my moto g3 dost not ditect otg , I have checked with nearly 6 other cables and other pendrive but it used in another moto g3 , pls say how to solve otg problem in my moto g3 , pls help me…

    Reply
    • simon says

      April 17, 2016 at 2:34 am

      There are no user settings for OTG devices. Did you try to reboot the phone with OTG device connected?


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      • james biebl says

        April 19, 2016 at 1:41 am

        Is there a setting (moto x g2) to force the data, downloaded with an app, to go directly to the USB? IE Audubon birds comes with 500 MB of bird data.

        Reply
        • simon says

          April 19, 2016 at 4:55 am

          No, the location is specified by the app. If the app doesn’t have the option, then you cannot change the default location.


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  33. Yadhu says

    April 13, 2016 at 2:08 pm

    I want to update my phone to 6.0.1 .Is it possible to download the update via Ethernet adapter using otg.

    Reply
    • simon says

      April 13, 2016 at 10:32 pm

      Yes, you can, as long as the phone is connected to internet. You can check whether update is available through settings account phone -system update.


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      Reply
      • Yadhu says

        April 14, 2016 at 6:02 am

        When it starts to download the update. it shows waiting for WiFi or cellular data connection to download.

        Reply
        • simon says

          April 14, 2016 at 12:07 pm

          I cannot test it now as there are no updates for my Moto G. It seems I can check. You can turn on WiFi even you don’t have a WiFi router, then try again.

          Another way to download update is through Motorola device manager from your PC. Please follow this guide to install software in your PC, reboot the PC, connect the phone to the PC, then Start Motorola device manager.


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  34. Aditya Pingali says

    March 29, 2016 at 5:33 pm

    Got a Sandisk 64GB USB 3.0 OTG pen drive. It is detecting in my computer but not on my Moto G2. Any suggestions on how to resolve this issue? Need to see if I can clear this or I will have to return the product

    Reply
    • simon says

      March 30, 2016 at 1:00 am

      Did you check settings – storage? If not detected, you have no option but to return it if possible. But I have no issues with SanDisk one.


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  35. Rahul says

    March 28, 2016 at 8:16 pm

    I’ve been using FX Explorer for my otg on moto g2 before the 6.0 update after which it stopped detecting.
    Since then I’m not able to find an app to toggle the write access on my pen drive which is required during some errors.
    Any suggestions on better apps since ES Explorer is what I use and it doesn’t have that option or am I missing something?
    Thanks 🙂

    Reply
    • simon says

      March 28, 2016 at 10:26 pm

      What error did you get?


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      • Rahul says

        March 29, 2016 at 1:14 pm

        Well my otg cable is kinda loose-fitting so sometimes it disconnects during transfering media. And not always but very rarely does the pen drive restricts any transfer but allows you to delete the files on the pen drive (could be wrong about the deleting) and you can definitely read it.
        FX Explorer had the option Enable/Disable write access after which my pen drive used to work perfectly but I’m not able to find the right app with this feature.
        Ps: device is unrooted
        Thanks for your time 🙂

        Reply
        • simon says

          March 29, 2016 at 2:14 pm

          Not sure. Most USB OTG devices are mounted as writable and it is not necessary to set permissions. I just use ES file explorer and I never have permission issues with USB OTG drive. You can create a folder in the drive specially for the phone. You can also backup the data to PC then format it on the phone. This will eliminate any permission issues.


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  36. Johnnette says

    March 26, 2016 at 3:46 am

    Yay!!!! I’m so excited. These directions, with a little reading in between the lines, has allowed me to free up a ton of space on my phone AND keep all my files. I’m so very happy. Thank you, thank you!!!

    Reply
  37. Aasif says

    March 25, 2016 at 8:17 am

    Dear i tried a lot but can’t connect my moto x play with pendrive or any kind of dongle ,now please can anyone tellme the procedure to fix the problem.

    Reply
    • simon says

      March 26, 2016 at 4:43 am

      There are no easy solutions. It depends on the OTG device (the brand, the chipset inside…) you are trying to connect.


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  38. P R CHANDRAN says

    March 21, 2016 at 11:19 am

    I have a Moto X first generation bought in 2014. It has 3G. And I wish to use it for generating the Digital Life Certificate for pension. I have downloaded the application JeevanPramaan for this. Now I have to connect a fingerprint scanner (MFS100 from Mantra). have got it and when connected using USB OTG adapter, it is recognised by the app. But during the process, the scan is to be done, and for this the light in the scanner should be on. However, this does not happen. So scanning of fingerprint is not done. Could you explain why and what should be done to solve the issue. I think that the scanner is not getting the power needed through the USB OTG. If so, what is the solution?

    Reply
    • simon says

      March 22, 2016 at 12:24 am

      It is possible that the scanner requires more power/current than the port can offer. You need check with the seller whether they tested it on Moto X. Normally, you should only use low power accessories for mobile OTG. This is the reason why most vendors never claim this feature. For smartphone, it usually offers lower current for OTG devices than PC or laptop due to the battery size limitation.


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  39. Yuvraj says

    March 20, 2016 at 2:08 pm

    Dear Sir

    I cant connect pendrive to my moto g xt1033. It is so problematic n motorola is not providing any support. If motorola cant help in this i will be disappointed coz i like motorola a lot. Everything is fine but with moto but please give idea about connecting pendrive to moto g xt1033.

    Reply
    • simon says

      March 21, 2016 at 12:13 am

      Does it work on other phones? Did you try other OTG devices?

      What’s shown in settings – storage after insert the pen drive to the phones?


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  40. Shweta says

    March 10, 2016 at 4:32 pm

    A attached my otg pendrive with my moto x2nd gen., it can explore n eject data, but Dada can’t reflect on my gallary and music app , so help me for this

    Reply
    • simon says

      March 11, 2016 at 1:00 am

      The gallery and music get file info from media scanner service which doesn’t scan USB storage. Some media players, for example, vlc for android, allow you to specify folders.


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      Reply
  41. marsha says

    March 5, 2016 at 6:11 pm

    Have moto x, bought San disk dual USB drive 3.0, otg, 32gb. Phone recognizes it in storage, but unable to transfer my pictures to drive. What do I need to do to make this work? Thanks

    Reply
  42. Lepakshi says

    February 24, 2016 at 6:50 am

    Hai sir I have problem on moto g3 turbo edition when I updated to android 6 otg supporting and showing but the data not transfering to each other devices help what to do now

    Reply
    • simon says

      February 24, 2016 at 10:25 am

      Can you open files on the OTG device?


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  43. Akshay Shingare says

    February 20, 2016 at 3:00 pm

    Why are the 16 gb pendrive is not supported to moto g 1st generation

    Reply
    • simon says

      February 21, 2016 at 3:16 am

      not sure. can you use other OTG devices? can you use this pen drive on other mobile phones?


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  44. nilim says

    February 15, 2016 at 4:29 am

    Does moto g support 64gb 3.0 otg flash drive ?

    Reply
    • simon says

      February 15, 2016 at 5:38 am

      It depends. USB OTG support is never formally announced due to varieties of such devices.

      Normally, the capacity is not an issue. USB 3.0 is only for PC. USB OTG uses micro USB connector.

      But some new OTG drives may require higher current to function. This may cause some problems on Moto G 2015.


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      Reply
  45. Rinku says

    February 5, 2016 at 12:08 pm

    Friends in moto g3 after update it to marshmallows OTG problem is solve.It works in updated moto g3.

    Reply
  46. Sultan says

    January 29, 2016 at 6:21 pm

    After upgrade to 6.0 my moto g3 doesn’t read the san disk dual otg pendrive someone suggested me to check in USB&storage option in settings but it still doesn’t show. I chose my external SD card as portable device while 6.0 upgrade so it that causing the issue?

    Reply
    • simon says

      January 29, 2016 at 11:32 pm

      No, USB OTG and SD card settings are totally independent. They should not affect each other.

      For the USB OTG problem, you can try to clear cache partition.

      Of course, if clearing cache partition doesn’t solve the issue, you may backup the phone and try a factory data reset.


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  47. Amit says

    January 20, 2016 at 1:03 pm

    i have moto g2. in my mobile 16 gb hp usb drive is working but 32 gb usb drive is not working. i use otg cable to connect usb drive

    Reply
    • simon says

      January 20, 2016 at 1:27 pm

      Not sure. But there is no size limit. I can use the old 1TB Samsung M2.


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  48. Rinku says

    January 14, 2016 at 7:03 am

    I have moto g3.There is a lots of problem after update it to marshmallow. Otg is not showing in es file explorer,shutter sound problem.can anybody help me to resolve these problems..

    Reply
    • simon says

      January 14, 2016 at 10:24 am

      Not sure about the USB OTG issue.

      For camera shutter sound after Marshmallow update on Moto G, it’s a known problem of missing camera sound option on camera app. The workaround is to mute the ringer.


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      Reply
      • Rinku says

        January 14, 2016 at 10:33 am

        Thanku

        Reply
  49. Yadhu says

    January 13, 2016 at 1:01 pm

    Ethernet adapter via otg is not working after the update is there any settings that I want to make for it..

    Reply
    • simon says

      January 13, 2016 at 1:48 pm

      No settings for USB OTG. It is enabled in the firmware.

      Some chips in Ethernet adapter are not supported by Android (no drivers for them). But if it works before the update, it should still work.


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      Reply
      • Yadhu says

        January 13, 2016 at 3:29 pm

        Only mouse is working via otg cable but not pen drive and Ethernet adapter really plzz help.

        Reply
        • simon says

          January 14, 2016 at 12:31 am

          Not sure. Did you try es file explorer when using thumbdrive?


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        • Yadhu says

          January 14, 2016 at 5:04 am

          Yes I tried. But didn’t work

        • Yadhu says

          January 14, 2016 at 5:30 am

          Can U explain me how to get back to lollipop.how to install it by the moto toolbox.

        • simon says

          January 14, 2016 at 5:38 am

          There are no official ways to roll back in Android. You can ask the technician in service center to flash lollipop ROM for you as your Moto G should be still under warranty.

          Don’t try to flash the phone by yourself unless you fully understand what you are doing. Flashing the wrong firmware may make the phone useless and void warranty.


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      • Yadhu says

        January 14, 2016 at 11:03 am

        What about otg connection errors.plzzz help

        Reply
        • Yadhu says

          January 14, 2016 at 12:55 pm

          Is there any update coming fr solving this bugs.

        • simon says

          January 14, 2016 at 1:40 pm

          Not sure.


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        • simon says

          January 14, 2016 at 1:40 pm

          What error message?


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        • Yadhu says

          January 14, 2016 at 2:14 pm

          No messages but not detecting the pendrive.I hope it’ll fix on 6.0.1

        • simon says

          January 14, 2016 at 10:58 pm

          Not sure. So far, we didn’t have issues with USB OTG on the Marshmallow update for Moto G.

          Yes, some Moto G 2015 owners reported the similar issue. But it’s not a known problem yet.


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        • Yadhu says

          January 14, 2016 at 4:20 pm

          Is there any way to move apps frm phone memory to SD card.

        • simon says

          January 14, 2016 at 10:54 pm

          It depends on apps. Some apps support moving to SD card. Some don’t. You may follow this guide to move apps to SD card: http://motoeguide.com/moto-e-guides/move-apps-sd-card-moto-e/

          Please note you cannot move apps to USB OTG devices.

          After you get android Marshmallow update for Moto G, you can set SD card as internal storage. Then you can use SD card as internal storage. Lollipop doesn’t support this yet.


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        • Yadhu says

          January 15, 2016 at 12:17 pm

          Otg is working now.I just reset my phone. Ethernet adapter is also working.

        • simon says

          January 15, 2016 at 12:30 pm

          Thank you for sharing the update.


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    • lohaus says

      January 20, 2016 at 9:59 pm

      Yadhu, do you use the Plugable Ethernet OTG ethernet adapter? Mine is not working at all (Moto G 2nd Gen). Did you have to do anything to initialize it? Any app? Thanks for your guidance. Got this phone specifically to use the adapter!

      Reply
  50. Balasubramanian says

    January 10, 2016 at 1:49 am

    Sir I just updated my motog3 new Android but now my otg pendrive not showing on storage???

    Reply
    • simon says

      January 10, 2016 at 12:11 pm

      reboot the phone. You may also install es file explorer to see whether it helps.


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  51. Bhargav says

    January 4, 2016 at 5:04 pm

    I have moto g3 and i am trying to use sandisk ultra 16 GB USB 3.0 otg pendrive with my phone but it is not working in my device, but working in another Moto G3 device. In the storage location, USB storage field is blinking when USB is plugged in.
    Please provide solution.

    Reply
    • simon says

      January 5, 2016 at 1:03 am

      It usually means the connection (e.g., connector is dirty) is not good or insufficient current.

      You can try it again when battery level is close to full.


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      Reply
      • Pulak says

        January 9, 2016 at 1:41 pm

        I just upgraded my moto g3 to marshmallow and now otg are not supported to it what can I do now? Comment please

        Reply
        • simon says

          January 9, 2016 at 2:29 pm

          Unlikely. Did you try to reboot the phone or try another OTG device?


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  52. vamsi says

    December 29, 2015 at 3:30 am

    Hi, recently i purchased SANDISK ultra 64gb, I tried to connect to my moto g2, but nothing was displayed n the storage menu. May i know what could be the reason. it is in FAT32 format.

    Reply
  53. kishore says

    December 21, 2015 at 6:25 pm

    In moto g3 i can’t copy file or anything from device to Pendrive
    But i can copy file or anything from pendrive to device
    What to do to copy from pendrive ti device

    Reply
    • simon says

      December 22, 2015 at 11:39 am

      Can you create a folder on Pen drive when it is connected to the phone?

      It sounds like your the Pen drive was setup with access permissions on some other systems. You probably have to check and modify permissions on that system.


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      Reply
      • kishore says

        December 25, 2015 at 1:49 pm

        No even i can’t creat folder
        What to do
        Hiw to correct help me…….

        Reply
        • kishore says

          December 25, 2015 at 1:52 pm

          How**

        • simon says

          December 26, 2015 at 4:44 am

          What error did you get when you try to write to the pen drive?

          It sounds like some permission errors. If you have a Linux machine, you can create a folder in the drive and set the permission as 0777 to test.


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  54. bsomeone says

    December 19, 2015 at 3:24 am

    You show the screenshots of the Lollipop OS, but this upgrade does not allow use of OTG storage on Moto G. Out of the box for first generation allowed use of the OTG storage. After system upgrades, this is greyed out. Did you only upgrade the screenshots here and not your information, or have I missed something? Please tell me, as I would really like this feature restored.

    Reply
    • simon says

      December 19, 2015 at 12:31 pm

      The OTG support was NOT removed in lollipop update for Moto G as I know. I have no issues in using OTG on Moto G devices with lollipop.


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      Reply
      • Siddharth Mehra says

        December 21, 2015 at 1:20 pm

        M using Moto G 2nd generation from last 1 year but its not supporting OTG cable … is it bcoz of Lolipop update n if not then how can i make the OTG with pendrive work ??
        Please help in figuring out this problem …!!!

        Reply
        • simon says

          December 22, 2015 at 11:42 am

          Try another OTG cable/OTG devices. Moto G 2nd Gen surely supports USB OTG.


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      • Kartik says

        December 29, 2015 at 7:01 pm

        First install ES file explorer..then it ll start work

        Reply
  55. Mandar says

    December 18, 2015 at 2:56 pm

    Can I connect 2tb hard drive to moto x play? I mean in full access to files through the file manager

    Reply
    • simon says

      December 19, 2015 at 2:18 am

      you can try it with an OTG cable. It depends on the USB drive. Normally, the old USB 2.0 drive works better. Some new usb 3.0 drive may require a bit more current.


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  56. Yadhu says

    December 10, 2015 at 6:05 pm

    Does moto g3 requires root to support Ethernet adapter.

    Reply
    • simon says

      December 11, 2015 at 12:46 am

      No, but it depends on the chipset in the adapter.

      Most sellers list the supported devices.


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      • Yadhu says

        December 12, 2015 at 2:43 pm

        Can u prefer me which Ethernet adapter should I buy for moto g3.

        Reply
  57. Ken says

    December 9, 2015 at 10:41 pm

    Got a Sandisk Dual Drive 64, but can’t make it work with my Moto 3g. The OTG works well with another regular 64Gb drive with a cable, so this proves the OTG works. I tried various formatting (extFAT, FAT32, FAT), but no success…. Not sure what to do anymore. Any hint?

    Reply
    • simon says

      December 10, 2015 at 12:37 am

      Some new and high performance OTG drives may require higher current to function properly. It seems Moto G 2015 provides slightly lower current for OTG than previous generations do


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      Reply
      • Ken says

        December 10, 2015 at 7:01 am

        So… If that’s the case, it’s a hardware issue that might not be resolved by a software update? I just logged the issue with Sandisk on line help desk… Will let you know their answer.
        Cheers from Belgium.

        Reply
        • simon says

          December 10, 2015 at 10:39 am

          This is one of the reasons why most vendors never advertise OTG feature. Most of them don’t offer sufficient current per USB OTG standards. But this usually is not issue for old OTG devices.

          anyway, please share the comments from SanDisk.


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        • Ken says

          December 15, 2015 at 9:57 pm

          Got feedback from Sandisk… They basically issued an RMA (Return Material Authorization) to replace it… Obviously they believe it’s a faulty product, which I’m not convinced.

        • simon says

          December 16, 2015 at 1:27 am

          Thank you for sharing the update from SanDisk on the OTG issue. Did you test the OTG drive on other phones (e.g., most Samsung phonesc support OTG)?


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  58. gopi says

    December 6, 2015 at 12:53 pm

    im using moto g3 and OTG storage not working i was try OTG Pendrive and OTG cable also and i checked Pendrive format FAT32 and android version 5.1.1 so please tell me wat is the issue i don’t no exact problem please help thanks for advance

    Reply
    • simon says

      December 6, 2015 at 1:59 pm

      Did you have other devices to test the OTG drive? If you have a OTG cable, can you test other USB drive through the OTG cable?


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      Reply
  59. sm sheikh says

    December 2, 2015 at 6:20 pm

    I have HP 16gb flash drive. But it does not work with my moto g3. Why???

    Reply
    • simon says

      December 3, 2015 at 12:42 am

      If it a OTG flash drive? Does it work on other devices?


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  60. bhuvnesh kaushik says

    December 2, 2015 at 4:30 am

    My sandisk ultra 64 GB USB 3.0 is not working with moto g3,some days ago its working fine but now it is not working after formatting it,now it is not mounting neither showing in es file explorer

    Reply
    • simon says

      December 2, 2015 at 5:18 am

      How did you format it? What file system is it using now?


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  61. sam says

    December 1, 2015 at 6:15 am

    can i connect internet dongle via otg?

    Reply
    • simon says

      December 1, 2015 at 12:55 pm

      Yes, your can use OTG Micro B Ethernet adapter on Moto G.


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  62. Steve says

    November 28, 2015 at 7:05 pm

    I use ES Explorer app and think it’s great.
    I have a MOTO X 2013 running 5.0+ operating version.
    Running out of space so I purchased OTG Sandisk USB drive especially for camera pics and videos. I can’t figure out how to set the camera app to default to the USB drive when connected. To record or store pics directly.
    Any help would be appreciated.
    Steve

    Reply
    • simon says

      November 29, 2015 at 1:19 am

      No, camera app will never save photos to OTG drive. You can only move media files to OTG drives.


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  63. Yatendra Garg says

    November 26, 2015 at 7:08 am

    My Moto 3rd gen Not Support OTG Cble while i instaled es Explore.So please give me any clue thats why i resolved this problem.
    Is any phone setting may be off ???

    Reply
    • simon says

      November 26, 2015 at 10:22 am

      There are no settings to enable or disable OTG support. Did you try other OTG devices?


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      Reply
      • Yatendra Garg says

        November 26, 2015 at 10:24 am

        Yes

        Reply
        • simon says

          November 29, 2015 at 1:33 am

          does anyone work?


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  64. Thomson Ma says

    November 13, 2015 at 3:11 am

    How to connect a ODG device and charging the Moto G phone at the same time?

    Could you please tell me how to do that?

    Very thanks!

    Reply
    • simon says

      November 13, 2015 at 5:37 am

      It’s actually very complicated if you want to use OTG devices and charge the phone at the same time. When your phones is in host mode, by default, it has to turn off charging. But the new USB charging standards do allow charging while in host mode. This requires some modifications in hardware and software.

      Technically, so, it’s possible. But I don’t think Android support this. Maybe I am wrong.


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      Reply
  65. shubham says

    November 13, 2015 at 1:33 am

    Can i connect usb headset in my moto g xt1033 will it work ??

    Reply
    • simon says

      November 13, 2015 at 5:29 am

      It depends on the headset. In developer options, you can enable and disable USB audio.

      Anyway, it’s still better to use normal 3.5mm headset or Bluetooth headset. They are more reliable.


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      Reply
  66. karthick says

    November 12, 2015 at 10:14 am

    i bought moto g3 a week back,i tried of using usb OTG but unforutanely tz nt working in my mobile, but tz working in my brothers mobile , is there any setting should i change or ny issue s in my mobile plz do help me to fix tis issue..

    Reply
    • simon says

      November 12, 2015 at 1:29 pm

      No settings for USB OTG in Android. Are you using a USB OTG drive directly , or through a OTG cable. Does it happen to a specific OTG device or all usb OTG devices?

      If the Android vendor includes the drivers in the firmware (Motorola does), you can use it. Most OTG devices should be supported.


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      Reply
  67. fahadnabeel says

    November 10, 2015 at 1:13 pm

    I am purchase moto g3 on flipkart 6days back when I connect USB in below 60% charge it’s working when I connect above 61% charge it’s not working that time mouse is working then what I will do plies give me a solution I will reboot 2 times & I will change otg 2 or more times when I charge full tha time USB not working & I use the battery comes 70 % tern of the times working give me a solution

    Reply
  68. Nellie says

    November 10, 2015 at 8:58 am

    I have tried and failed to download files onto my Garmin dakota20 GPS using my motorolag and an otg … I am guessing it’s because it is not capable.

    Reply
    • simon says

      November 10, 2015 at 2:12 pm

      not sure. If you connect the dakota20 to PC, can the PC recognize it and access data on it?


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      Reply
  69. fahad nabeel says

    November 8, 2015 at 7:56 pm

    I am purchase moto g3 on flipkart 6days back when I connect USB in below 60% charge it’s working when I connect above 61% charge it’s not working that time mouse is working then what I will do plies give me a solution

    Reply
    • simon says

      November 9, 2015 at 12:00 am

      USB OTG should not depend on battery level. But some OTG devices may require certain amount of currents.

      Anyway, you can try to reboot the phone, then try the OTG devices again.


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      Reply
      • fahadnabeel says

        November 9, 2015 at 8:21 am

        I will reboot 2 times & I will change otg 2 or more times

        Reply
  70. amrit raj says

    October 31, 2015 at 11:52 pm

    i have moto g3 and i am trying to use my sandisk ultra 32 GB otg pendrive with my phone but it is not working in my device
    so what i have to do now ?

    Reply
    • simon says

      November 1, 2015 at 1:50 am

      A few owners reported similar issues with certain OTG storage devcies. But they may be able to use other OTG storage devices on the same phone. The reason is still unknown.

      After you plug in the drive, in Settings–storage, does it show as mounted, then unmounted immediately? Did you try to check it in ES File Explorer?


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      Reply
  71. Gaurav Sekhri says

    October 26, 2015 at 5:41 pm

    I am planning to buy Sandisk 32GB USB 3.0 dual otg pendrive. Will it work with Moto G XT1033 ? It is USB 3.0 so I am wandering will it be recognized by phone or not?

    Reply
    • simon says

      October 27, 2015 at 1:12 am

      It should work.

      USB 3.0 is the bigger/normal USB connector when you connect it to the pc. It’s always USB 2.0 when using it as OTG (using smaller micro USB connector when connected to your Moto G).

      Anyway, the drive has two connectors. One is for pc. It supports USB 3.0. The other connector is for OTG. It is limited to USB 2.0

      BTW, USB 3.0 is backwards compatible with USB 2.0. If your pc doesn’t have a USB 3.0 port, you can use it for the USB 2.0 port.


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      Reply
  72. Sean says

    September 28, 2015 at 8:27 am

    My sandisk 64 gb flash drive is not working…when i’am clicking on the mount usb nothing happening…

    Reply
    • simon says

      September 28, 2015 at 1:22 pm

      is it an USB OTG flash drive? or through an OTG adapter? What’s the phone model?


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  73. Vinay says

    August 31, 2015 at 8:42 am

    Moto g 1at gen support sandisk ultra dual 2
    .0 USB or not???

    Reply
    • simon says

      August 31, 2015 at 10:15 am

      Yes, it should support it. If your computer or laptop has USB 3.0 ports, it’s better to get the USB 3.0 version. It makes no difference to Moto G, but you can get faster transfer when using it on pc.


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  74. girinadh says

    August 21, 2015 at 5:10 am

    Hai
    I am using moto g 1st gen, i would like to use OTG it is connecting and all is well but when i try to disconnect the otg even after unmounting the usb the phone is restarting can i know the solution for this please

    Thanks

    Reply
    • simon says

      August 21, 2015 at 10:18 am

      Does the phone reboot after you unmount the OTG or after you disconnect the OTG devices?

      You may try to close all recent apps before unmounting.


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      Reply
    • abhay says

      August 24, 2015 at 8:28 am

      girinadh bhai muje b bta kaise chalegi otg MOTO-E par…

      Reply
      • girinadh says

        August 25, 2015 at 5:53 am

        @ Abhay i think moto E does’t support OTG

        Reply
    • oommen says

      December 2, 2015 at 5:08 pm

      My new moto g3
      my phone restarted while unmounting the usb…
      is this is because of corrupted hardware of phone or usb. Tensed because i was forced to buy this phone because of random restarting problem on my last moto E .please comment 15 more days remaining for replacement.

      Reply
      • simon says

        December 3, 2015 at 12:41 am

        It’s not normal. But the problem can be caused by apps installed by you or some settings. You can test it after a factory data reset without installing any of your apps. You need backup the phone before factory reset.


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        Reply
  75. David says

    August 13, 2015 at 9:50 pm

    Hi
    I don’t think my Moto G will support a Sandisk 64GB flash drive. A similar 32 GB one works fine. I’ve tried reformatting from ex FAT to FAT and also to NTFS. The drive works fine on my laptop

    Reply
    • simon says

      August 14, 2015 at 12:55 am

      Not sure about your privileged. For USB OTG, Moto G has no limitation for the capacity. This is how usb OTG works. I can attach my old 1TB Samsung M2.

      For micro SD card, yes, the vendor can impose size limitation. Moto G only supports up to 32GB.


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      Reply
      • David says

        August 14, 2015 at 10:02 am

        Thanks for your reply Simon. I think perhaps the older Moto G phones do not support more than 32Gb – I purchased mine June 2014.
        The only way I can get it to use the 64Gb drive is by installing Total Commander and the Total Commander usb plug in. It will then recognise and read/write to it but it’s not very user friendly and photos etc. Have to be downloaded individually.
        E S File Explorer only appears to find the 32Gb drive. I have 3 external HDDs and no of those are recognised
        Perhaps you have a newer version of Moto G with an updated OTG facility?
        David

        Reply
        • simon says

          August 14, 2015 at 10:36 am

          Not sure. But if you partition the 64gb drive into 2 32gb partitions, can it be recognized?


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        • David says

          August 14, 2015 at 12:50 pm

          I don’t think it’s possible to partition the most recent usb flash drives
          David

  76. muhilan says

    August 10, 2015 at 6:43 am

    I have bought sandisk ultra dual otg USB drive 3.0 32 gb capacity.its not supporting my motog xt1033 1st generation mobile..my internal memory is 16 GB.some body telling that motog 1st generation will support upto 16 GB..is it true??please help..reply me..thanks in advance..

    Reply
    • simon says

      August 10, 2015 at 1:49 pm

      No, there is no limit on the capacity of an USB OTG storage. You can even attach a 2TB portable drive with an OTG cable.

      It should be recognized.Did you check Settings-storage?


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      Reply
      • Amit says

        January 20, 2016 at 1:46 pm

        yes i check…its show mount usb on go to storge but not any respond

        Reply
        • simon says

          January 20, 2016 at 10:32 pm

          It’s probably due to system in the USB drive? is it fat32?


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  77. Paul Smith says

    July 27, 2015 at 8:09 pm

    Really useful site and incredibly helpful. Thank you

    Reply
  78. Zaheer says

    July 21, 2015 at 7:19 pm

    Hi Simon,

    Thanks for a separate guide for OTG which I was expecting for. I have a query regarding the OTG. Please let me know whether you too have faced the same problem.

    If I Unmount the OTG (Sandisk ultra dual 16GB) from mobile, it disables the application stored in SD card. It works only if I power off and power on the mobile or unmount and mount the SD card.
    Please suggest..

    SD card apps works fine untill the OTG is connected in mobile. The problem is only after unmounting the OTG. I think while unmounting the OTG, the mobile is unmounting SD card as well. Not sure about it.

    Reply
    • simon says

      July 22, 2015 at 12:22 am

      No, I never encounter this. I tested it again on Moto G 2nd Gen and Samsung Galaxy Note 4. There are no such issues.


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      Reply
      • Pravin says

        December 28, 2015 at 4:43 pm

        I have same problem for moto g3 files copied from usbdrive to device but not from device to usbdrive shows massage ” not enough permission ” help me?

        Reply
        • simon says

          December 29, 2015 at 3:33 am

          You can create a folder in the device, then copy files to it. Download folder is usually writable.

          You cannot write to some folders created by other apps.


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