Moto G Phone Guide

How to use Motorola Assist on Moto G?

by 191 Comments

motorola-assist-on-moto-gUpdate: If Motorola Assist does not read messages in home or driving mode (i.e.. it does not respond to your voice) after it asks you say Listen, please follow this guide to fix it.

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1) Update: If Motorola Assist does not read messages in home or driving mode (i.e.. it does not respond to your voice) after it asks you say Listen, please follow this guide to fix it.
2) What is Motorola Assist on Moto G?
3) Driving Assist is not available in the Motorola Assist on Moto G
4) Sleeping Assist on Moto G
5) Meeting Assist on Moto G
5.1) Have you tried the Motorola Assist on Moto G?

What is Motorola Assist on Moto G?

Motorola Assist on Moto G is one of the most useful apps you can find.  It was provided by Motorola and, of course, it works on Motorola devices.

Motorola Assist on Moto G simply suggests actions to automate tasks, based on how you use your device. The app  works like your personal assistant, and works quietly.

Driving Assist is not available in the Motorola Assist on Moto G

The  Motorola Assist in Moto X and Droid (Droid MAXX, Droid Mini, and Droid Ultra) has three assists: driving, sleeping and meeting.

The Driving Assist lets you keep your eyes on the road and your hands on the wheel. Meeting and Sleeping will eliminate interruptions unless it’s an emergency.

But in Moto G, the Motorola Assist only comes with 2 assists: Sleeping and Meeting. The Driving assist is NOT available on  Motorola Assist on Moto G.

The explanation from Motorola is due to hardware limitation in  Moto G. So, do not waste time to find driving assist in your Moto G. Even if you manage to get the APK file, Driving Assist would not work.

Sleeping Assist on Moto G

motorola-assist-on-moto-g-sleeping-assistOnce you let your Moto G knows your normal sleeping time, Motorola Assist on Moto G will automatically silence your phone. of course, if you want, certain callers can still get through if needed.

You need setup your normal sleeping time first in the Motorola Assist on Moto G. Then , you can enable “Silence”  to turn on the sleeping assist..

If you want,  by tapping the “>” button (in the right column of  Silence, see attached image), you can create exceptions for favorite contacts, or someone who calling you twice within 5 mins.

If you change the phone volume when it is in sleep mode,  the sleeping assist will stop working and un-silence the phone .

If you manually silence your phone when Moto G is in sleep mode, you must un-silence the phone the next day. In other words, Motorola Assist on Moto G will not un-silence your phone if the silencing is set by you manually.

Sleeping Assist only silences the notification and ringer. All other apps and media players are not silenced.

Meeting Assist on Moto G

motorola-assist-on-moto-g-meeting-modeMeeting Assist can automatically silence your Moto G when you are in a meeting. Of course, you can add some exceptions so that certain callers can still ring you.

You can also choose to send auto-replies via text messages to missed calls from Favorites.

Motorola Assist on Moto G checks your calendar to figure out if you are in a meeting. Motorola Assist on Moto G  follows a complex set of rules to filter out things on your calendar that may not actually be a meeting (e.g. birthdays, reminders, etc).

Motorola Assist on Moto G considers that you are in a meeting if the calendar event:

  • is from a calendar visible on device
  • is from a calendar that you are the owner
  • has been accepted
  • is not deleted
  • is not cancelled
  • is not all day (all day event box checked) or duration < 24
  • has one or more guest attendees

Similar to that in Sleeping Assist, Meeting Assist will only silence the notification and ringer.

Have you tried the Motorola Assist on Moto G?

If not, try it today!

If you have any questions on Motorola Assist on Moto G, please do not hesitate to let us know in the  comment box below.

For more Moto G guides, please check our Moto G How-to Guide page.

Reader Interactions

Comments

  1. Wanda Blake says

    I have a Moto G6 using Android version 9. The drive assist feature stopped working a few weeks ago. Incoming texts and calls are no longer announced when I’m driving. This is a great feature. How can I make it work again?

    Reply

  2. Rucha bhatt says

    I have Moto G 4 play. I’m facing problem that i can’t hear caller’s voice until i put it on speaker. If i on speaker button then i can listen. What’s its actual problem and what’s the solution?

    Reply

  3. mitchellbrian fox says

    I am unable to get moto assist to read text/email aloud on my moto g 2014. I am now at marshmallow but it didn’t do it either in Lollipop (except for the 1st time Ihad my new phone on the car and then not after that). I have tried factory reset and all possible seetings I knew about with no change. also tried with assist off as I though it ashoudls just work in android period, but it doesn’t). also re-paired phone with car (2016 toyota rav 4) with no change.

    Reply

  4. Krishnamurthy says

    I am owning moto g3 since yesterday I am unable to view the notifications and when I tried to pull the screen it is showing no notification and settings like (tower icon, etc). When my friends called it is contineously giving engage tone. How to rectify the same. plz help

    Reply

  5. Jobie says

    Hi Simon. Great answers. And now I have a question: Someone texted me and as I responded, I noticed in the top right of his text (not the top right of the phone screen) were these numbers, just like this: 79/2
    I am wondering what that means. Now that I have texted him back, the numbers are not there.

    FYI – when I received his text, it showed his name and (1), which I assume means he is only texting me and not a group.

    Thanks for clearing up this curious thing for me!

    Reply

  6. Kiran Chauhan says

    Hi, i am using moto G second genration phone. and assist functionality is not working. favourite and non-favourite numbers interrupted me in downtime. help me to out this.

    Thanks in advance.

    Reply

  7. mjv88 says

    I’ve got a problem with Assist. The following happens:
    1. I turn my phone into Priority mode, which I have configured to only Vibrate on calls. Everything is fine.
    2. I go into a meeting, which assists notices, and it acts accordingly. Everything still fine.
    3. The minute the meeting ends, Assist puts my phone into the All notifications state.
    4. I have to switch it back to Priority manually.

    This can be quite annoying as meetings sometimes take slightly longer, and then you’re suddenly sitting there with you’re phone making a lot of noise. Also, switching back to Priority mode everytime is cumbersome.

    Any ideas on how to tackle this problem?

    Reply

  8. Dilna says

    “If you want, by tapping the “>” button (in the right column of Silence, see attached image), you can create exceptions for favorite contacts, or someone who calling you twice within 5 mins.”

    This right side button option is not available in Moto G3. How to create these exceptions then? Are there any other options?

    Reply

  9. divya says

    How to activate silent mode on moto g3?
    And I want to know what actually the the sleeping option of moto assist does?

    Reply

  10. Saurabh says

    Hi, I have selected for adaptive brightness in my moto g3, ideally this should adapt as per available light, for some days I am noticing some delay in the brightness, i.e. whenever i unlock my phone the phone remains dull for some time or in other words it’s lagging in adapting the brightness level as per ambience. Pls suggest

    Reply

  12. Javier Avalos says

    Hi , this is my first Android and first Moto G 3rd.
    I’m a little confuse cause it looks like Moto Assist, assume that I want to silence every notification when add home or work to my places. I would like to customize a lot more my places. I can add favorites contacts but what about other apps? What do you recommend or suggest?

    Other wise every place I add, will make my Moto G remains in silence all the time.

    Thank you for your time

    Reply

  13. Tim says

    This is a terrible app. It thinks I am driving when I am on the train or when I am a passenger in a car with colleagues, which I assume means that then it thinks I will want text messages read out loud! Disabled.

    Reply

  14. Sowmya says

    My Motog2 is automatically going to sleep mode after 5PM, though I unchecked the option. D
    on’t know how to get rid of this.

    Reply

  16. Nipun says

    In MotoG2 the home mode does not work at all . it does not read names or texts ,all it says after dismissing a call is “speak – send message – To reply” please tell me what’s the problem

    Reply

  17. pablo says

    does moto e not have motorola assist on? In play store apeared: your device is not compatible with this version

    Reply

  18. Vince says

    I have problems with answering my phone, the phone rings, then when in standby I swipe the screen to make my selection, the get asked a lot of multiple choice questions about not answering the call, is there a way to swtich this off??

    Reply

  19. Contino says

    Just got this phone and cant get Home to read anything out.
    Home icon appears in Notifications (also says home is active).
    In the Assist app Home section, ‘talk to me’ is checked.
    Having wifi/mobile data turned on or off seems to make no difference.
    So what have I missed out doing please, cheers

    Reply

  21. m.pratp says

    I am troubling to connect internet connection in my moto g 2 mobile.I set mobile data option,after I choice mobile data limit option. I Want change data limit option.I change myself but not changed.please help me quickly.

    Reply

  22. Stephen Lea says

    I clicked on “I’m not sleeping” because I was working late, but now I do want to sleep – how do I turn it back on again, please? (for the same night, I mean – I expect it will work as usual tomorrow night).

    Reply

  23. kellie says

    My moto-G started to block my calls from one freind. It goes straight to voice mail and gives me a message that I recited a blocked call. Not sure what’s going on. Call carrier and they said I do not have any blocks help please.

    Reply

  24. Paul says

    Have Moto G with Assist and Agent both installed. Trying to determine which to use and how to disable the one I don’t end up using ?

    Reply

  25. Tammy says

    Please help ever since my moto g updated to lollipop my assist for sleep does not work all notification comes through I even tried using the priority setting in volume still no luck

    Reply

  26. Anil says

    Hi,

    In my MOTO E, all facebook birthday notifications are showing up on same date at 8PM, So even if I meet them morning I am not able to wish them due to I am not aware. How to change it to show on morning time?

    Thanks in advance.

    Reply

  27. Anne G says

    Motorola Assist does not recognise I am at home and does not announce or read out texts etc. Location is set to high accuracy and the address is definitely correct (I live in a detached house so should be no problem). I have just had the lollipop upgrade but it didn’t work before this either. It worked for a short while after I got the phone and still very sporadically. I have tried rebooting, clearing cache etc. but all with no result. Any further ideas?

    Reply

  28. pranav says

    hi, in my moto g, i am not getting drive and home options in the assist app even after updating the app. can you please help?

    Reply

  29. Simon Lindsay says

    Question 1: my Motorola g4g doesn’t keep the house icon in the window, even though it knows I’m home. What to do?
    Question 2: it doesn’t read out messages or caller I d, when I say listen. I don’t hear interference, like some do. What to do?

    Reply

  30. Alex says

    When I have sleep mode enabled and then press “I’m not sleeping” (not sure what it says in English) in the notification window, will the sleep mode re-enable itself after some time? If not, this should really be a feature.

    Reply

  32. m says

    Is there some way to have moto g connect to new ’15 town and country van? Uconnect is probably old and moto g is newer. Both should be able to read and send text but Uconnect can’t work with the updated cell. We need some app that could over ride why Bluetooth isn’t talking with each other or tell me what I need to do so phone, text and phone book will work with uconnect in van

    Reply

  33. m says

    Home in assist doesn’t stay on, activate by telling it to send a text but will go off after awhile and in coming text are not read
    How do I keep it activated? I have my location set but don’t see anything I could press to turn on when it goes back off. Is there a time limit or distance within location area? Why does it work than cuts itself off and why if it was reading text would it stop reading text?

    Reply

  34. Kevin says

    Moto assist does not force on the Bluetooth in my car when using the driving option. It just starts the app which i can see but not hear. I’m using the droid turbo running 4.4.4. It worked fine in my car with the moto Maxx. I have selected the alternate Bluetooth option.
    Any suggestions.

    Reply

  36. Rodney says

    You say that assist’s driving mode will not work with moto g, and yet it worked fine on mine up to a few days ago. What gives?

    Reply

  41. sheik says

    Hi frnds Please help me how to stop using moto assist in my moto g2 phone. Before 1 month itself I am facing the problem if someone calling me means my phone automatically getting silent mode i want to avoid the silent calls and automatic silent.

    Reply

  43. nayda says

    I set sleeping mide And the volumen of alarm get considerable low. I have to every night adjust the alarm volume because if not I don’t wake up. I try to turn off the sleeping mode but I could not. Since you enter some sleeping hours you can’t switch back or turn it off. I’m upset.

    Reply

  44. Igor says

    Hi,

    I want to set my WiFi auto turn on when using Assist Home profile.
    There is no option like before with Smart Actions when I could have chose my actions, here now with Assist allows me only to Read my Messages (Talk to me).
    Is there a way to set my available actions for Home profile?

    Reply

  46. alok ingale says

    Sir,
    I just bought MOTO G 2nd genration phone. So Can you please upload a video for meeting option of Motorola assist. It means how to set meeting or add meeting in calendar from that step to last step…
    If you please add the video I would be pleased. I will try as per you said for meeting options in calendar but I’ll prefer to do it after watching a video.

    Reply

  47. Brian Lewis says

    I have tried thjs new update of driving assist. It will not relay the SMS/call, still just gives me a new message notification from the phone and not through Bluetooth. I have ticked the assist box and set location to on. Any thoughts what I am doing wrong? Thanks

    Reply

  49. Frank says

    My set is Motorola Moto g XT 1033 16GB, Is there any way to activate the phone from sleep mode other than pressing power button?

    Reply

  50. Praveen says

    I purchased a Moto G 2nd Gen a few days back and configured it fully with setting up email, installing apps etc, before I realized that the sim2 slot is missing in the device. The online store after seeing the images agreed to send a replacement phone. How do I just get all the settings back with least efforts. I need contacts, apps (all installed from google play store), photos, videos, and if possible text messages and calendar back. I have turned on the backup using google account on the device. Is that sufficient ?
    Also, How do I make sure that I am not sending back any personal data with the old phone while returning ? Will a soft reset work fine and make the files unrecoverable?

    Reply

  51. Sheetal says

    I have Moto g 2nd Gen, don’t know how but navigation audio got enable. Feeling unnecessary…how to stop the navigation audio? Not able to go to the settings also because it needs double tap for every action.

    Reply

  52. gill galway says

    I updated the app yesterday and now I have driving assist….. But how does the phone know when I’m driving? \how do I turn on driving assist?

    Reply

  56. Samuel Chinzah says

    I wish moto assist works on instant triggers like a touch of a button or so… My meetings happen so frequently and are not always scheduled… So is my driving

    Reply

  57. Madhusudan says

    When I try to call someone by scrolling up/down, usually I end up in wrong name (point of touch gets activated ). How to proceed in the matter?

    Reply

  59. khavieya2013 says

    yeah, thanks for the info.. I tried so much ways to add up some more option but was not able to! .. As it is in-built fn.. now, clear on it! Thanks . by the way, sleeping mode is greatly useful!

    Reply

  60. Mark says

    I love the idea of the Meeting feature on my Moto X, but it has one big limitation for me –my work calendar is not hosted on a google product, and I am not owner. I have added it as an external calendar to my google account and can see it on my calendar display, but because I am not owner, I can’s use it as one of the calendars for Assist Meeting. Obviously not being able to shut off my phone automatically during work meetings is a big disappointment.

    Why does the requirement that I have to be calendar owner exist, it seems arbitrary, not a technical problem.

    Reply

  61. Jay says

    No matter what I do, the meeting function does not work at all with my main calendar. It does show up in the settings and I have enabled this, but no meeting since I bought the Moto G last week has ever gone in to meeting mode. Is there an issue with Microsoft Exchange calendars?

    Reply

  62. Ashwini says

    ya it happens for some areas only but in that area network network is good. And I have changed the sim slots, for sim1 only its having the problem, sim2 is working fine.

    Reply

  64. Ashwini says

    In my Moto g phone, its showing R symbol in the notification bar(top right hand side) even i am in the home network and also sometimes networks will go off suddenly and after sometime it will come back. Can anybody solve this problem please….

    Reply

  67. Shankar Ganesh says

    Yes. Meetings has been detected and during the meeting time phone has turned on silence mode but it is not send any auto reply message

    Reply

  71. Gill Lancaster says

    trying to use moto assist for sleeping and have got as far as screen EXCEPT WHEN: A FAVORITE CALLS. I have checked this box but don’t know 1. how to tag someone as a favorite or 2. how to proceed from this screen

    Reply

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