Moto G Phone Guide

How to use Moto G camera and change camera settings?

The specs of Moto G camera may be not so impressive. But the 5MP rear camera in  Moto G (and 8MP in Moto G 2nd Gen, and 13MP in Moto G 3rd Gen) can produce quite decent photos and videos. Most of the time, the photo quality is even comparable to that of some high-end smartphones.

Most owners like Moto G’s camera because using Moto G camera is so simple and straightforward.  And changing the settings of Moto G camera is very intuitive as well.

Please note, all generations of Moto G, Moto E and Moto X use an identical Motorola camera app (with slightly different options). This means this guide equally applies to Moto X and Moto E.

For Moto G 2015 (Moto g 3rd Gen), please check this special Moto G 2105 camera guide.

Use Moto G camera

moto g camera touch shootOnce camera is launched, you can touch anywhere on the screen to take photo, as shown in the image left.

To take multiple photos (burst mode), for example, the object is moving, and you want to capture different the object in different locations, you can just touch and hold the screen.

As updated in Android 4.4, Moto G camera also supports drag to focus and exposure. You can drag the green bracket anywhere in the screen. Moto G camera will adjust the focus and exposure of the photo based on this location.

moto g camera zoomTo use the digital zoom (of course there is no optical zoom in smartphones) of Moto G camera, simple drag up or down with one finger (as shown in right). The available digital zoom of  Moto G camera is  between 1X – 4X.

To switch between front and rear camera, touch moto g camera switch front and rear  in the camera screen

To switch to video mode and start recording, touch moto g camera video recording  in the camera screen

moto g camera still shot when recording videoTo stop video recording, touch moto g camera video stop  in the screen.

You can also take a still shot when you are using Moto G camera for video recording. To save a photo, touch anywhere on the screen while recording.

All photos and videos taken can be easily accessed from the Gallery app.

 

 

Moto G camera settings

moto-g-camera-settingsChanging settings of Moto G camera is also a snap.

You can get the camera options by swiping the screen right. All  Moto G camera settings are there.

The interface is simple and very intuitive.

The symbols and meanings in Moto G camera settings are listed here for your reference.

moto-g-camera-hdr HDR (High Dynamic Range) is best when used for landscapes or outdoor portraits. HDR mode will not work when Flash is set to On.

 

moto-g-camera-flash Flash – Set flash to On,Off or Auto

 

moto-g-camera-focus Touch on the screen (tap to focus) . In Android 4.4, it is updated to drag to focus and exposure

 

moto-g-camera-slow-motion-video Take a slow motion video

 

moto-g-camera-panorama-photo Take a panorama photo

 

moto-g-camera-geo-tag Tag your photos with a location

 

moto-g-camera-setting-ratio Change the aspect ratio of  the photo to 16:9. The photo will be saved with a 3.8MP resolution. The default is 4:3 and the corresponding resolution is 5MP.

 

moto-g-camera-silence-shutter-soundTurn the shutter tone On or Off

 

moto-g-camera-setting-help  Get help on using the camera. The tips and instructions will be shown on screen if it is tapped.

Updating Moto G camera

Unlike any other Android phones, Motorola puts the camera app in the the Google Play store. So you can update Moto G camera without waiting for the system update.

You can always check whether there is udate by launching Google Play app (then check for update). Of course, you can also set the update as automatic.

Changing Moto G camera resolution

Sometimes, due to the limitation in the Moot G  storage, you may want to use lower resolutions for your photo or videos.

But unfortunately, Motorola does not allow you to change the Moto G camera resolution. You can only change the ratio.

So, the resolution of photos taken from the Moto G’s rear camera is always 5MP (at 4:3, default) or 3.8MP (at 16:9). To change the aspect ratio of Moto G camera, you can swipe  the screen  to right to get the Moto G camera controls. Then tap 16:9.

Of course, you can use third-party camera apps to choose the Moto G camera resolution. For example, Camera360 Ultimate (it is free in Google Play store) allows you to do this easily.

For videos, Moto G camera will always capture the video at HD 720p with 30fps. You simply have no options to change the settings.

Any questions with the camera in your Moto G? Please let us know in the comment box below.

More step-by-step Moto G guides, and  Moto G tips and tricks,  are available at  our most popular Moto G how-to guide page.

Reader Interactions

Comments

  2. Dr Mick says

    Hi
    My moto G5 stops videoing after about 31mins saying that the video size limit is reached. The file is 3.79GB and there is plenty of storage space on the sd card. how can I increase the video size limit?

    Reply

  4. Sam says

    Moto G9 power, normal cameras work fine (both front and rear). But using whatsapp, try take a photo and it’s super zoomed in both front and rear camera although not using zoom. How can I fix this please?

    Reply

  5. Sandra McGill says

    The pictures taken by my MOTO g6 play do not give true colours. For example my grandson had a green top on and it turns out pale blue yet when I WhatApp it to my daughter who has a Samsung phone the picture shows the correct colour. This happens to pictures taken indoors and outdoors. Red Poppies turn out orange. If I had know this before buying I would have stuck with my samsung Galaxy Young which is an entry level phone and takes better pictures and offers so many more modes for taking pictures. Can this be fixed.

    Reply

  6. CJ says

    All of the sudden, every time I take a photo, it snaps and then it says “processing.” When it’s done, it gives me some weird outlined photo like I applied a filter (which I did not), and it does this for every photo.

    Please let me know what is causing this problem and how to resolve it. Thanks!

    Reply

  8. Ritika singh says

    Actually I get my new phone three days ago ..at that time many options were visible at that time in camera when I swiped right like slow motion nd cut out nd many more but when now I m doing the same then many options are not seeming to me in the camera … what should I do….????? Please tell me ….

    Reply

  10. Trout Fisher says

    Since the last update, a message appears on my camera screen saying ” you are in battery saver mode all functions may not work” I know I’m in battery saver mode, I want to be in battery saver mode. But I want the message to to not be there.bit doesn’t go away, I can’t figure how to turn it off. Before the update it was fine and didn’t do this. It makes the camera useless. I don’t want to turn the battery saver on if I’m hiking. How do I fix this or should I throw the phone out?

    Reply

  11. Della says

    My moto g4 camera app is posting the wrong time on my pictures. The time is off by 7 hrs. The time on my device is set correctly. Why then are my pics timed wrong? This was never an issue until March 2020, I am now noticing.

    Reply

  12. Lee says

    I have a Moto G Power and see nothing about using the wide angle lens. Or is it just a matter of zooming out all the way to 0.5? That’s a wider shot than 1.0 but not by much. Is there no separate setting for wide angle shots?

    Reply

  13. andrew m says

    I have just got the moto g8 plus so settings are all default. When i am taking pictures holding the phone in prtraite mode i see it in the full screen which is good. When I switch to video what i am am about to record is in widescreen with large sections of the scene top and bottom all blurred out. how can i record in the same way i take pictures i.e all what i see in the portrait camera.

    Reply

  15. Maurice says

    My Moto G (1stGen) took panorama shots of about 180°, but my Moto G5 only takes about 120°. Is there a way to take wider shots on the G5?

    Reply

  16. Tony says

    Hi,
    On a Moto G5 Plus, I’m trying to take a selfie video, but don’t want the wide-angle lens. Do you know of a way to switch the lens or adjust the settings?
    Thank you.
    Tony

    Reply

  17. Carol Parker says

    Can you switch from the front to rear camera while recording? The switch button disappears when recording or pausing. I have a Moto E G7 power.

    Reply

  18. Nath says

    Is there a way to set a mass photo filter setting for ALL photos automatically? It’s a real pain having to select photos one by one. I’ve found that the current setting is too dark, and would like to change it to “Auto” a general rule of thumb. True, some photos may need different filters (I’ve used “West,” “Metro,” “Blush,” or Palma” for example), but for most photos, I’d like them to be set to “Auto.” Can you advise? Thanks!

    Reply

  19. Dave says

    I have the Moto G4, I have several issues with the camera.
    1st There is a lag from the time I touch the screen to take a picture. I have searched the internet for a resolution to this and occasionally after a fix the camera resorts back to lag. This lag is not short. You see the circle in the screen when the picture is taken an it appears as it is circling at the end of the circle the picture is taken. This lag can be 3 seconds to 5 or 6 seconds. My pictures always come out blurred.

    2nd I under stand the proper way to take a picture or video is to hold my Moto G4 horizontally ( not vertically ). When I take pictures or videos this way & transfer to my lap top the picture or video fill the entire laptop screen, looks great.
    Take a picture or video with the phone held vertically you end up with a narrow picture or video with black on both left & right of the screen.
    So what is my issue you say??? well all is great until I get out side. Try to take a picture or video out side with the phone held horizontally and the screen goes BLACK! yes black you can’t see anything even though the phones camera although it is in fact taking pictures or videos.
    Turn the phone vertically & wallah the picture looking through the phone appears. Turn it horizontal no picture can be seen even though it is taking pictures & videos. You just can’t see what you are filming.
    Again I can’t find anyone else with this issue.
    I took to a Motorola service center & they said just use it vertically & no problem. ( that was not the answer I was looking for)
    Any assistance would be greatly appreciated.

    Reply

  20. Jan says

    Hi. I can’t get the flash to work in with the front camera on my Moto G3. Fine on the rear facing one. I have tried setting the flash to both “on” and “automatic” but neither works. Any suggestions?

    Reply

  22. Cheesi says

    I have a Moto G4 and the “Quick Capture” feature, where you can quickly turn the camera on from a sleeping phone with a twist of the wrist, now won’t open, but directs me to change the app permissions. It seems the camera wants to know my location. Is there a way to prevent this (without storing my location with all my photos – which I don’t want to do)? If I unlock the phone first, I can still use the camera without turning on location, though recently it does keep asking me to change that.

    Reply

  23. Liz says

    I have a motor g plus 5th gen. Why does the camera smooth or edit out details ie. Freckles? I would like to be able to turn this feature off if possible.

    Reply

  24. pradeepm says

    Is there any way to get a full screen view while taking pictures on a moto g5. It was there before but once the update happened it has changed the screen smaller.

    Reply

  25. Preenith Kumar says

    I have a Moto G1 and I have come to know that there is no update to the android 6.0 or 7.0 while there is a Android 8.0 craze going out in the recent 2018 smartphone market. Is there a way to upgrade my Moto G to Android 6.0 or higher?

    Reply

  26. Tom Barkas says

    I’ve a G5, but get terrible colour reproduction and focus, mainly on zoom. I see you recommend not using zoom, but you need to sometimes. Do other apps give a better result? Motorola had me reset everything to default and start again, but it had no effect – they say it’s not a fault with the camera

    Reply

  28. asfree says

    Recent purchase of a camera shutter wire control from Gosky to use with Moto G 5.1 Android phone. Will not work. How do I get it to work. Thanks.

    Reply

  31. Decker says

    Am using Moto 2nd gen..
    Rear to front or front to rear Camera switching icon cannot be displayed ( only video icon displayed) anyone can help me plz..

    Reply

  32. Karen says

    My husband just got a Moto G Play phone and we are trying to figure out how to have the photo pop up right after you take a photo. His old phone displayed the picture right away for sharing. Is there a setting for this? Thank you.

    Reply

  33. Sandy Massey says

    I have the Moto 4. I do not understand the ratio settings for the camera. I do inspections and have to input the photos into a company format that the pictures are set at 640 x 480. Which setting to I use for this.

    Reply

  34. Peter Jarvis says

    I have the Moto G5 with a 64GB Samsung SD Card installed, Pictures I take are easily transferred to My Nero 17 Nero MediaHome but with the Video Transfer I only get the sound that is recorded no Video, what can I do to rectify this problem. even taking the SD Card out of the phone and using a card reader I still get pictures to upload but with video it’s sound only and no vision

    Reply

  35. Avos says

    New owner of moto 5g. I had been able to take and view pictures on my phone. Now when I take a picture and I go to photo app to view it is not there. There is a message that the backup is complete. Where are my pictures? How do I get to the backed up pictures?
    Thanks for any help.

    Reply

  37. Serena Curmi says

    Hi, I have a Moto G5 Plus and I can’t seem to find a way to flip photos. I can rotate them clockwise but flipping horizontally and vertically doesn’t seem to be an option. Any help would be appreciated. Thanks.

    Reply

  38. B v rao says

    I am unable to make use of selfi stick for taking 0hotos . I connected the selfi pin to camera but clicking the selfi button photos are not taken. No shutter action. What changes to the phone camera settings are to be done. Can Moto g5 phones be used with selfie stickwhich do not have Bluetooth

    Reply

  39. s p muthu says

    Moto G4 plus camera phone is not recognising the button of selfie stick even with an app like selfie stick camera..but the app recognizes the earphone button and so it is configurable to camera shutter click. but i tried with various selfie stick button. they are not recognised by the app and i found there is no way to configure the selfie stick button to camera click. Help please

    Reply

  40. Samson says

    Halo I have Motorola second generation everything is just as expected but when launch camera it does not show selfie it only brings video sign

    Reply

  41. Karen says

    I want to send pictures without the date on. Every time I send someone a photo by email it has the day it was taken on it. I have been searching for answers for ages but can’t find anything. Thank you .

    Reply

  42. Gina Mendivelso says

    Hello

    I recorded a video of a show in slow motion witout knowing so I need to know if there’s any way to get the sound back.

    Reply

  43. Murali says

    Selfie stick not working with my moto g4 plus. But the same works on my another g4 plus. When I click sound button it captures the picture.

    Reply

  44. vikas kumar says

    Hi,I have Moto g ist gen phone,I received a msg for software update.After the updation of software,it has been noticed that clarity of front camera & back camera has been changed.

    means my fronts camera becomes 5 MP & back camera becomes 1.3 MP.
    pixels/clarity of both the camera switched after the software updation.

    please guide ,how it can be resolve.?

    Reply

  45. Denis says

    Hello, having brand new Motorola G3 and having issue with camera. Although I have 4GB of free internal space, when I try to take a photo, I’m getting message: “Not enough space” . Os is 6.0.1.
    I dont have SD card inside

    Reply

  47. ravi says

    I have moto g2. From last 3 months, when I get start camera. There is no option to switch camera on selfi mode.
    So I can’t take selfie.

    Reply

  48. Willson Mathur says

    My phone model is Moto 4 G [13 mp camera] . My phone picture quality is not good , very blur even not clear. If I take a pic of document then it will come very unclear seems took from 5 mp camera whereas front camera working fine pic quality is good. I reset the setting but non of things working for me.
    Please suggest …

    Reply

  50. Nidhu says

    My moto g2 camera doesn’t take clear images at night, especially during low light. If I switch on auto flash, it captures unclear images with a purple kinda background. Is there anything i cud do to resolve this issue..
    I’ve noted tat even Samsung phones (quite older models) have much better clarity comparatively. Please suggest something.

    Reply

  51. aakanksha says

    Hi, i have moto G4 and there is some issue with the pictures i take. everything seems to come in yellow tone, actual colours are not captured, can we fix this?

    Reply

  52. Lee says

    Hi my Motorola 3 G does not hve the “Focus” option in the camera setting, it goes from HDR to flash skipping Focus altogether. I cant zoom at all. I uninstalled , reinstalled , updated Motorola Camera to no avail. I can never add the Focus option to the settings. Is this the reason I can’t use Zoom with my camera?

    Could you please help and let me know what I should do?
    Thanks so much.
    Lee.

    Reply

  53. Cee says

    I have a Motorola Moto G 3rd gen and I want to move my vacation photos from my camera/camera roll from my internal storage to my computer. Pictures are in my internal storage (is currently 15.01Gb/16Gb full, no SD card). When I attach my USB to my computer and open the MotoG3, I see a lot of folders but the DCIM folder only holds app folders and Facebook folder, no Camera folder. Not in Picture folder either (only holds app folders). I can see the pictures in my Gallery and in Images>Camera on my phone, but the folder that holds the photos (/storage/emulated/0/DCIM/Camera/) cannot be found via my computer, and neither can the photo file name. How is this possible, and can someone help me find my photos on my computer? I have too many to transfer by hand, and I want to keep a few on my phone while removing the rest.

    Reply

  55. Raja says

    my phone not working in front camera.once i have reset the camera settings,but can’t view the front camera icon and not working now,how to slove it pls help me.

    Reply

  56. ATchuta Rao says

    Hello, I think some thing is going wrong with my camera i want to reset it.During starting days of using my phone photos are good but now my photos are not coming good i think some went wrong with my camera options.So can you please tell me how can i reset camera ?? If i do reset is there any risk ???

    Thanks in advance

    Reply

  58. Dee says

    Hi ,

    My motog phone hangs as soon as I take a picture and swipe left to see them . The lower screen options freeze and there is no way other than switching phone off and on. This happens most of the time I take pictures.

    Reply

  59. William Taylor says

    On a Moto G, is it possible to disable the screen while actively capturing a video? Every method I have tried interrupts the capture/recording process.

    Reply

  60. Shelley Trenholm says

    Moto E 2nd Gen-when the phone has 0 charge then 100 charge, the phone powers on and then it scans every app, it can take up to an hr to complete and I can’t stop it or use the phone. Is there a solution to this? Tks

    Also, the Font/Text is in black and white for all correspondence? I can’t see well and this makes it even harder. Where do I go to change this? I’ve looked everywhere! Tks

    Reply

  61. kaila greenwood says

    So i want to use a selfie stick with my moto g, but apparently the os is too advance for standard sticks, even with the 360 camera app, nothing will work, and this is a big dissappointment

    Reply

  64. Fred Westerink says

    Dear

    I have a Motorola G 2nd generation.
    I was extremely happy with the camera with the factory settings, but once I have tried some settings, it seems I can’t get back to my so loved factory settings.
    Can you suggest me what to do?

    Reply

  65. Andres Reyes says

    Well I changed to Video mode and now there is no option to photo mode, so how you do it, there are only 2 buttons change camera front to back and record, slide left to right are the options, right to left fotos and videos, up to down zoom, so how can i change it? Moto G lollipop

    Reply

  67. Pratik Patil says

    Why all my videos in every app including FB Instagram MX player are being played slow. Also the audio is disabled…how can i fix that?

    Reply

  68. Pathanu says

    How i can deactivate invert option in front cam. Of my moto x 1st gen .. And can u guide me on focus option .. Thank u..

    Reply

  69. Pratik Pandey says

    Hi, I have second generation moto G . I have updated android 6.0 but after update we are facing restart device when I do on Internet connection and any app. Pls suggest some solutions.

    Reply

  71. AL says

    Hello can anyone help? I have been using my phone camera and using a cable to download to computer. Now I find I have photos in my gallery but the computer says there are no new photos. I didn’t clean out my gallery so it’s true some are already on my computer. What has gone wrong. I could clear the memory but that loses my photos which I still want. I’m wondering if there is a glitch? I had to change my sim to a different port because it makes a call but I can’t hear. The other port works fine.

    Reply

  73. arshdeep singh mangat says

    How to off auto noise reducing mode………because with auto noise reducing mode moto G3 gives less quality pics

    Reply

  74. Surendra Yadav says

    Hi I am using Moto 3rd Generation and when I open camera their is option coming to turn on the front camera .For last months I am facing this issue.

    Reply

  75. Charlie says

    I’d like to open gallery / view a photo / make it opaque (see through) and WHILE it is still on my screen be able to take a photo. I am a designer and often use images in photo simulations and this would be the most amazing feature. How can I make it happen?

    Reply

  76. rekha says

    Hi I have moto g 3rd generation I bought this just a Month back and now suddenly I am facing some camera problems like there is a lot of lights spreading and photo is also not clear but in the beginning it was not like this after update to marshmallow the problem started

    Reply

  77. Rahul says

    Hi,

    I have moto G second generation and it seems that the rear camera stopped working suddenly. Only front camera is working and there is no option to switch to rear camera, I have done factory reset and also tried with safe mode but the issue still persists. please help.

    Reply

  81. noCamera says

    I got the phone last month. I can’t take any pictures but only videos. I have tried everything. What’s going on?

    Reply

  84. saurav says

    hii am using moto g genaration 2 handset …when i start camera i gt one eror liike unable to start if this happen again plz power off ur phone u restart…so plz sugest…

    Reply

  88. Mohammed Arif says

    My Name is Arif.

    I have using Moto G 3rd Gen. Phone.

    While i taking a Snap on Darkness or Dark Area having any object by Switch on Flashlight ‘ON’, after taking a Snap, the Result will be the Black Image.

    Also i changed to Flashlight ‘AUTO’ the same problem continues.

    Any solution to the above Said.

    Reply

  89. VInayaka says

    I have MOTO G 2gen phone and i am not able to use my front camera for selfi. When ever i switch it on it is telling like Restart the cemera. There is no other option other than OK. Please csuggest me what to do???

    Reply

  91. chirag jain says

    I have moto g2 its camera autofocus is not working it takes blurry pics…how can i solve this problem or there is any defect in my camera or motherboard or a hardware problem

    Reply

  92. Carole says

    Hello I have a Motorola 2nd Gen moto g phone and the camera is playing up. When I turn the camera to take the photo as a landscape photo, the image is off centre. Have I done something inadvertently to the settings? Thanks.

    Reply

  93. sanjay says

    even am facing the same issue, i got an moto camera update recently now am unable to turn off shutter sound[even when the device is in silent mode]

    Reply

  94. ramu says

    HELLO I WANT TO BUY SELFI STICK FOR MOTO G 2ND GENERATION..WHICH IS THE BEST ONE..AND WHERE SHOULD I BUY…CAN ANYONE PLEASE TELL ME..

    Reply

  95. ramu says

    HELLO..,I AM USING MOTO G 2ND GENERATION MOBILE..CAN I KNOW HOW TO USE SELFI STICK FOR MOTO G 2ND GENERATION..IF ANY ONE KNOWS PLEASE GIVE REPLY..THANK U

    Reply

  97. Madhan says

    I am using moto 3g for the past two months. Recently I updated marshmallow, since then I an unable to mute the camera sound. I could also see that there is no sound option in camera settings.Please guide me

    Reply

  98. Ajinkya says

    Hi, i have updated my Moto G 3rd Gen to marshmallow. Since the update I am unable to switch off the camera shutter sound. So please tell me how to switch off the camera shutter sound.

    Reply

  99. David says

    I purchased Motorola MOTO G 2 generation phone recently. However, I find that the camera could not focus very well. After making the camera aimed at the object, the focus often changes. Anyone konw why? Thanks!

    Reply

  100. Jujhar singh says

    The front camera of my moto g 2nd generation has stopped working, only the front camera works. How can I solve this problem

    Reply

  101. Naga aditya says

    Can anyone plz say me how to connect a techfish click stick (selfie stick)to moto g3.plz help me with this.

    Reply

  104. Prachi Adesara says

    I have a Moto G 2nd Gen and the front camera has stopped working. I tried clearing the data but it didn’t work. I installed the Google Camera too but the front camera won’t work for that app as well. What can I do?

    Reply

  110. haseena says

    What is sd card today I take photos then the mobile gots switched off after switching on the photo is not in my gallery I don’t know what is happening its coming its not in ur sd card also I can’t able to open the camera settings

    Reply

  113. sandy says

    My moto G 3 has camera problem.When i open the camera its takes photos itself automatically. Is there any solution for this?

    Reply

  115. Arun U Amin says

    in my MOTO G 3rd gen phone camara clarity is littel bit dull compare to other moto g 3rd gen phone why this so..? in my phone clarity showing little yellow effect and in other its showing white ?

    Reply

  119. RidgeRunner says

    Ok I like the feature of Time delay picture taking..with the Icon if a stop watch it looks like..but when I got on WiFi II didn’t realize I hadsettings on update all apps when on WiFi.. Couldn’t stop it and now I got a mess to clean up on Apps..my Camera phone added a couple more options but the Time Delay option is gone.. It usually gives you a choice of 3 or 10 seconds..I really want it back..but How???

    Reply

  121. sai sharath says

    in my phone while switching on to rear camera i can able to zoom only 4*o and in frount camera also i can able to zoom only 4*o ………..so actually rear camera of moto g3 is 13 MP naa then why i should’nt able to near by13*0 MP ………………………please rell me the wt is the problem

    Reply

  122. karthick says

    Hello sir
    I have one problems on moto g2 second gen.in front camera mode I took my face normally then I go to gallary it shows mirror image how to change. Plz help us

    Reply

  129. Ben King says

    I am trying to use the headphone jack to connect my Xtreme Selfie Stick with shutter button to the Moto 2G with Motorola Camera. Instructions say tell the camera app to use phone volume control as shutter, but I see no way to do this. Questions: is the Moto 2G compatible with a plug-in shutter? Is there another camera app that will permit this if the Motorola Camera does not? thanks!

    Reply

  134. Jyoti Tripathi says

    Hi Simon, Could you please let me know why front camera option is not there when i try to use the phone’s camera

    Reply

  135. Prashant Kumar says

    I purchased moto g3, but its camera quality seems to be not good even as 8 mp, even i changed it quality to 13 mp;is it required to update camera software?

    Reply

  136. Jyoti Tripathi says

    My front camera option just disappeared from my phone , I tried to reboot to operate in the safe mode as described bit still I din’t get the front camera back. I just bought the phone 2 weeks ago

    Reply

  138. prateek says

    Is there any solution for moto e first gen.
    Problem is that camera quality for read text document is very very very bad .
    Feeling sad.

    Reply

  139. Vinod says

    I have moto g 1st gen.. Whenever I update galary my images don’t show up in the updated gallery.. Why is that so?? Any solutions

    Reply

  140. Vijay Jangada says

    Recently I have purchased Moto G 16GB (3rd Gen) 2015.The issue is with the Calendar App. The weekly days (Mon.Tue & so on) not visible in some months e.g. Aug,2015 don’t shows these days.Even date 30 & 31 is also missing.Like this Nov,2015,where days & date 30 not visible! Likewise the same problem is with few months of 2016 & 2017!!
    Secondly Moto G do not have File Manger? So I have downloaded ‘File Commander”App.Is it Ok..?

    Reply

  141. ranjan says

    I am facing with my moto g 3rd gen camera saying ‘Camera Busy. Camera unable to startnd– I tried restarting and I tried stopping the camera on phone but its not working, I just got the phone a day back is there some persistent defect with the phone camera? How do I resolve the current problem? How can i operate moto G3 in safe mode?
    Or how to enter in safe mode?

    Reply

  142. Sherri says

    I have a Moto X and purchased a generic selfie stick. I have downloaded the Camera 360 Ultimate App and made sure the volume is set on “capture”. However, I still cannot make the selfie stick work with my phone. Any suggestions? Sherri

    Reply

  143. KOMAL AGARWAL says

    I am using Moto g 3rd generation. I am facing problem in gallery. it is showing only that images and videos which is in SD card and not Phone memory. when I open file manager it is showing there. it is not even showing in Google photos. please help me out how to change the settings of the gallery.

    Reply

  144. Tushar Bansal says

    Hi
    I have a Moto G2 ..i am having issues with the size of the videos …a video of just 1 minutes is showing as a 70 MB file.. is there any way to reduce the size

    Reply

  145. saikumarjalla says

    Hi,

    I have moto G 1st gen: And how can i set a timer to take a picture myself in moto g ? Please help.

    Thanks,
    Sai

    Reply

  146. Emma says

    Moto G 3rd Gen, trying to attach photos from the gallery to an email but there is no longer and option to reduce the file size like I could on my old Samsung. I sued to be able to just select the photo and a pop up asked what size original, small, medium or large. Is there a way to do this on the 3rd Gen moto G?

    Reply

  147. vishal saini says

    I m facing a problem with moto g 3rd generation’s camera..when i open the camera it takes pictures itself..please tell me something about it…

    Reply

  148. Paras says

    In my moto G 3rd generation when i take photo and zoom it than its clearity no longer exist. Than it not shown clear image. Os there any setting for it.

    Reply

  149. Spitzy says

    Camera360 supports volume keys,but…The application sees the stick, but do not act. Where can we write to Motorola, to consider making to go with a simple selfiestick. Thank you !

    Reply

  150. vikas says

    my moto g third gen fails to focus on micro shots sometimes,as there is no micro mode option in camera what to do

    Reply

  151. ronenosity says

    my moto g 3rd gen camera keeps saying ‘Camera Busy. Camera unable to start. If this repeats please power off your phone and restart.’ – I tried restarting and I tried stopping the camera service on phone. No luck. Can’t get camera to work from any app.

    Reply

  152. samad khan says

    front camera is not proper wen I suppose to click selfie its getting mirror image….. and I have reset my device but its dat only!!!1 plz help me wat can i do for dis prblm

    Reply

  153. shangeetha says

    When the Flash is ON in camera settings for MOTO g3 and I try to take photo using front camera..
    I observed yellow color screen display(it like a flash in the screen) and then photo is taken
    Is this the behavior ???

    Reply

  154. trainee reporter says

    Is there any way to use an external microphone to get better sound? Setups that work with other android devices don’t work with the moto g 🙁

    Reply

  155. Kripa says

    When I use the front camera of the Moto G3, the phone does not save a mirror image but a “flipped” image in the gallery. How can I change the settings so that only the mirror image gets saved?

    Reply

  156. newtosmartphones says

    I was at a concert taking pictures and videos and the band members faces came out white as a ghost. Why is that? My friends smart phones take better photos at concerts than my digital camera. I thought the Moto G would capture better photos than my digital camera but was soo wrong. isn’t the Moto G HD?

    Reply

  157. Happison says

    Camera can’t capture multiple photos of moving objects anymore….Captured images are all blur…How do i fix it??

    Reply

  161. Susan S., TN says

    I recently got a selfie stick that has a plug to plug into the headphone jack & allows u to take pic my clicking the button on the stick. Instructions were to just plug it in & it should work. Well that didnt happen & others have told me I might need to change my settings to volume key takes pics. But I do not see anywhere on the camera app settings to change this. Is this something that I can change & is this selfie stick even compatible with the Motorola Moto G 2nd Gen phone.. Thanks

    Reply

  163. Johnathan says

    When I try to record the phone says please restart camera or unfortunately camera has stop. I think because its on HD 720 but how do I take it out of HD mode?

    Reply

  167. Dhana says

    I am having problem with my camera. I can’t focus on object that are far away. But I can focus perfect in close objects….

    Reply

  168. Rita says

    I just bought a selfie stick that uses the headphone jack. even though my MOTO G does use the volume as trigger for pictures, I still cant get it to work. My husbands iphone works fine.. but for some reason it is not acknowledging my Moto G Any suggestions on how to get this to be compatible before I download Google Camera?

    Reply

  169. shalinee says

    I’m using moto g2 since dec..now i’m facing camera issue…whenever i open camera it shows camera busy if its happens again poweroff ur phn and restart…i had done all troubleshoot steps,clear caeche,format phone but nothing happens its still facing same problem…now what to do..

    Reply

  170. nuksimon says

    Hello, I am trying to geotag photos taken with my moto g. I have enabled the “location” option in the camera settings. The gps location appears to be captured correctly as I can view the location in google maps when I select “show on map” from the photo’s menu. However, the problem lies when I download the photos to my PC. The gps data is not stored in the photo’s EXIF meta data (I have confirmed this by looking at the photo properties directly in Windows 8 and also with an online EXIF viewer). How do I get the gps data from my phone onto my PC?

    Reply

  172. kasey says

    So ive got a moto g model. And my friend recorded a video but what he didnt realise was that he was recording upside down. So when the video was done we found that it ended up playing sideways is there anyway to rotate the video so it is playing horizontally? Or do we have to record the video again? I’ve tried to edit it and there doesn’t seem to be a way as far as I can see. Thanks

    Reply

  173. parul says

    after i take pictures from Moto G camera, the details of the pictures show wrong date and time as in the time taken.

    please guide me get correct date and time, as details in all pictures or videos that i shoot.

    thanks

    Reply

  174. Jazza says

    I have a Moto G second gen.
    Just recently it has stopped giving me the option to switch to switch to the ‘selfie’ camera. The icon no longer appears on the camera screen. It won’t switch over on apps like snapchat either, even though the button is present.
    I have tried the above Settings > Force Stop > Clear memory > Clear Cache –> Restart phone, but no success.
    Any other suggestions?

    Reply

  175. Mike says

    I have a Moto G Gen 2.

    When recording longer videos it sometimes stops because of lack of storage space on the internal memory. Can I change a setting to have the videos record to the SD card?

    Right now I have to go to Storage and select move media to SD to free up space.

    Reply

  176. sri says

    hi i baught a new moto g 2 earlier but front cam is not working. cam opend then error message comes (please restart the camera). how to solve the problem please reply me any one

    Reply

  177. nidhi says

    Whenever I try to click a picture, a circle comes in the center of the screen and keeps rotating. Ultimately I have to close the camera and start again. What is wrong and how do I fix it?

    Reply

  178. aakansha says

    My Moto g2 front camera not working.it throws Camera Error “please restart camera”. Any solution for that?

    Reply

  179. Barbara says

    I have a new Moto G, 2nd generation. After I take a picture, I am unable to find it in the gallery or in Google+ photos. I have EZ File Explorer. I could search in there, but I don’t know what file name the device would save the pictures I took under since I was not given any options, such as to “Save As.”

    Reply

  182. Steve Gabel says

    Moto G … Is there a difference between “Photos” and “Gallery”? I was playing with it. Taking a few pictures. And when it asked, “All the Time” or “Just This Once” I inadvertently touched, “All the Time” and I guess all the pictures are going to Gallery. How can I can that to “Photos”? and do I want to?

    Reply

  183. vijayalakshmi says

    I want to know how to zoom and save a particular portion of the photo already taken and available in gallery. In moto g

    Reply

  184. rohit says

    I bought a new MOTO G 2nd generation. everything going well but front camera is not working 🙁 please suggest me for solution

    Reply

  185. ashwani says

    I updated my moto g 1 gen last month, I can’t see pics and video taken by camera in gallery.. Till day before yesterday I could see..what happen? Pls guide me as those pics are important.

    Reply

  189. Gita Siegman says

    I can’t get to the photos I took. I want to get to “Gallery”, but seem to be “stuck” and can only take a picture or selfie and record.

    Reply

  190. Lily says

    Why is there no sound on videos I recorded when the sound was not working? I presumed the microphone would not be affected? The sound is now working again after I turned it on and off but the videos still have no sound… Is there any way of restoring the sound? Thank you

    Reply

  191. wxtre says

    The camera on my new Moto G (2nd-gen) is useless indoors. Without natural sunlight through the window pictures are distorted or have different hues such as blue or red. It is a good phone but I believe Motorola should have put a better camera in this phone. Each camera phone I have purchased over 10 years the cameras seems to get progressively worse. I thought progress was meant to go the other way and consumer products would improve. The Cameras in phones 10 years ago were better because companies did not use the cheapest lenses to maximize their profits..

    Reply

  192. Victor says

    Hi!

    I have a Moto G 2nd Gen and every time I record a video it is not smooth, the image jumps from time to time… Any Idea on how to solve this?

    As aditional Info I’m recording to my SD card which is a Class 10 Card, and it also happens if I record to the internal storage…

    Thanks!

    Reply

  194. shruti says

    Hi simon.. I have been using moto g 2nd gen for two months now.. However two days back I noticed that any picture taken through front camera reverses itself. Could you please help me on this?
    Thank you!

    Reply

  196. nikhil says

    i am not able to view old camera photos (which i took a month ago). I can only see them if i connecct phone throuhgh a data cable with my laptop… can someone help???

    Reply

  197. bekah says

    I can get my camera to work fine just wen I push the the camera that switches to the front facing camera it says ” camera busy ,camera unable to start if this repeats turn off phone…well I turned my phone off a couple times it still won’t work

    Reply

  198. sara says

    I can’t view the photos and videos taken with the phone’s camera. Everything else can be seen. Is it because I haven’t updated my phone?

    Reply

  199. Michele says

    My camera is apparently on all the time. How do I turn it off so no one I don’t want to see can see where I am and what I’m doing? I have done a factory reset twice and still the camera is on.

    Reply

    • simon says

      Not sure how do you know the camera is on.

      By the way, the camera need take photos to record anything. Do you find any photos that are not taken by you.

      If you do not want to be tracked, you can turn off location service: but your phone company can always track you with your mobile signal.

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