Moto G Phone Guide

How to use Moto G camera and change camera settings?

Moto G camera app allows you to adjust some settings to take the best possible picture.

The specs of Moto G camera may be not so impressive. But the 5MP rear camera in  Moto G (and 8MP in Moto G 2nd Gen, and 13MP in Moto G 3rd Gen) can produce quite decent photos and videos. Most of the time, the photo quality is even comparable to that of some high-end smartphones.

Most owners like Moto G’s camera because using Moto G camera is so simple and straightforward.  And changing the settings of Moto G camera is very intuitive as well.

Please note, all generations of Moto G, Moto E and Moto X use an identical Motorola camera app (with slightly different options). This means this guide equally applies to Moto X and Moto E.

For Moto G 2015 (Moto g 3rd Gen), please check this special Moto G 2105 camera guide.

Use Moto G camera

moto g camera touch shootOnce camera is launched, you can touch anywhere on the screen to take photo, as shown in the image left.

To take multiple photos (burst mode), for example, the object is moving, and you want to capture different the object in different locations, you can just touch and hold the screen.

As updated in Android 4.4

, Moto G camera also supports drag to focus and exposure. You can drag the green bracket anywhere in the screen. Moto G camera will adjust the focus and exposure of the photo based on this location.

moto g camera zoomTo use the digital zoom (of course there is no optical zoom in smartphones) of Moto G camera, simple drag up or down with one finger (as shown in right). The available digital zoom of  Moto G camera is  between 1X – 4X.

To switch between front and rear camera, touch moto g camera switch front and rear  in the camera screen

To switch to video mode and start recording, touch moto g camera video recording  in the camera screen

moto g camera still shot when recording videoTo stop video recording, touch moto g camera video stop  in the screen.

You can also take a still shot when you are using Moto G camera for video recording. To save a photo, touch anywhere on the screen while recording.

All photos and videos taken can be easily accessed from the Gallery app.

 

 

Moto G camera settings

moto-g-camera-settingsChanging settings of Moto G camera is also a snap.

You can get the camera options by swiping the screen right. All  Moto G camera settings are there.

The interface is simple and very intuitive.

The symbols and meanings in Moto G camera settings are listed here for your reference.

moto-g-camera-hdr HDR (High Dynamic Range) is best when used for landscapes or outdoor portraits. HDR mode will not work when Flash is set to On.

 

moto-g-camera-flash Flash – Set flash to On,Off or Auto

 

moto-g-camera-focus Touch on the screen (tap to focus) . In Android 4.4, it is updated to drag to focus and exposure

 

moto-g-camera-slow-motion-video Take a slow motion video

 

moto-g-camera-panorama-photo Take a panorama photo

 

moto-g-camera-geo-tag Tag your photos with a location

 

moto-g-camera-setting-ratio Change the aspect ratio of  the photo to 16:9. The photo will be saved with a 3.8MP resolution. The default is 4:3 and the corresponding resolution is 5MP.

 

moto-g-camera-silence-shutter-soundTurn the shutter tone On or Off

 

moto-g-camera-setting-help  Get help on using the camera. The tips and instructions will be shown on screen if it is tapped.

Updating Moto G camera

Unlike any other Android phones, Motorola puts the camera app in the the Google Play store. So you can update Moto G camera without waiting for the system update.

You can always check whether there is udate by launching Google Play app (then check for update). Of course, you can also set the update as automatic.

Changing Moto G camera resolution

Sometimes, due to the limitation in the Moot G  storage, you may want to use lower resolutions for your photo or videos.

But unfortunately, Motorola does not allow you to change the Moto G camera resolution. You can only change the ratio.

So, the resolution of photos taken from the Moto G’s rear camera is always 5MP (at 4:3, default) or 3.8MP (at 16:9). To change the aspect ratio of Moto G camera, you can swipe  the screen  to right to get the Moto G camera controls. Then tap 16:9.

Of course, you can use third-party camera apps to choose the Moto G camera resolution. For example, Camera360 Ultimate (it is free in Google Play store) allows you to do this easily.

For videos, Moto G camera will always capture the video at HD 720p with 30fps. You simply have no options to change the settings.

Any questions with the camera in your Moto G? Please let us know in the comment box below.

More step-by-step Moto G guides, and  Moto G tips and tricks,  are available at  our most popular Moto G how-to guide page.

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Comments

  1. I have the Moto G4, I have several issues with the camera.
    1st There is a lag from the time I touch the screen to take a picture. I have searched the internet for a resolution to this and occasionally after a fix the camera resorts back to lag. This lag is not short. You see the circle in the screen when the picture is taken an it appears as it is circling at the end of the circle the picture is taken. This lag can be 3 seconds to 5 or 6 seconds. My pictures always come out blurred.

    2nd I under stand the proper way to take a picture or video is to hold my Moto G4 horizontally ( not vertically ). When I take pictures or videos this way & transfer to my lap top the picture or video fill the entire laptop screen, looks great.
    Take a picture or video with the phone held vertically you end up with a narrow picture or video with black on both left & right of the screen.
    So what is my issue you say??? well all is great until I get out side. Try to take a picture or video out side with the phone held horizontally and the screen goes BLACK! yes black you can’t see anything even though the phones camera although it is in fact taking pictures or videos.
    Turn the phone vertically & wallah the picture looking through the phone appears. Turn it horizontal no picture can be seen even though it is taking pictures & videos. You just can’t see what you are filming.
    Again I can’t find anyone else with this issue.
    I took to a Motorola service center & they said just use it vertically & no problem. ( that was not the answer I was looking for)
    Any assistance would be greatly appreciated.

    Reply

  2. Hi. I can’t get the flash to work in with the front camera on my Moto G3. Fine on the rear facing one. I have tried setting the flash to both “on” and “automatic” but neither works. Any suggestions?

    Reply

  4. I have a Moto G4 and the “Quick Capture” feature, where you can quickly turn the camera on from a sleeping phone with a twist of the wrist, now won’t open, but directs me to change the app permissions. It seems the camera wants to know my location. Is there a way to prevent this (without storing my location with all my photos – which I don’t want to do)? If I unlock the phone first, I can still use the camera without turning on location, though recently it does keep asking me to change that.

    Reply

  5. I have a motor g plus 5th gen. Why does the camera smooth or edit out details ie. Freckles? I would like to be able to turn this feature off if possible.

    Reply

  6. Is there any way to get a full screen view while taking pictures on a moto g5. It was there before but once the update happened it has changed the screen smaller.

    Reply

  7. I have a Moto G1 and I have come to know that there is no update to the android 6.0 or 7.0 while there is a Android 8.0 craze going out in the recent 2018 smartphone market. Is there a way to upgrade my Moto G to Android 6.0 or higher?

    Reply

  8. I’ve a G5, but get terrible colour reproduction and focus, mainly on zoom. I see you recommend not using zoom, but you need to sometimes. Do other apps give a better result? Motorola had me reset everything to default and start again, but it had no effect – they say it’s not a fault with the camera

    Reply

  10. Recent purchase of a camera shutter wire control from Gosky to use with Moto G 5.1 Android phone. Will not work. How do I get it to work. Thanks.

    Reply

  13. Am using Moto 2nd gen..
    Rear to front or front to rear Camera switching icon cannot be displayed ( only video icon displayed) anyone can help me plz..

    Reply

  14. My husband just got a Moto G Play phone and we are trying to figure out how to have the photo pop up right after you take a photo. His old phone displayed the picture right away for sharing. Is there a setting for this? Thank you.

    Reply

  15. I have the Moto 4. I do not understand the ratio settings for the camera. I do inspections and have to input the photos into a company format that the pictures are set at 640 x 480. Which setting to I use for this.

    Reply

  16. I have the Moto G5 with a 64GB Samsung SD Card installed, Pictures I take are easily transferred to My Nero 17 Nero MediaHome but with the Video Transfer I only get the sound that is recorded no Video, what can I do to rectify this problem. even taking the SD Card out of the phone and using a card reader I still get pictures to upload but with video it’s sound only and no vision

    Reply

  17. New owner of moto 5g. I had been able to take and view pictures on my phone. Now when I take a picture and I go to photo app to view it is not there. There is a message that the backup is complete. Where are my pictures? How do I get to the backed up pictures?
    Thanks for any help.

    Reply

  19. Hi, I have a Moto G5 Plus and I can’t seem to find a way to flip photos. I can rotate them clockwise but flipping horizontally and vertically doesn’t seem to be an option. Any help would be appreciated. Thanks.

    Reply

  20. I am unable to make use of selfi stick for taking 0hotos . I connected the selfi pin to camera but clicking the selfi button photos are not taken. No shutter action. What changes to the phone camera settings are to be done. Can Moto g5 phones be used with selfie stickwhich do not have Bluetooth

    Reply

  21. Moto G4 plus camera phone is not recognising the button of selfie stick even with an app like selfie stick camera..but the app recognizes the earphone button and so it is configurable to camera shutter click. but i tried with various selfie stick button. they are not recognised by the app and i found there is no way to configure the selfie stick button to camera click. Help please

    Reply

  22. Halo I have Motorola second generation everything is just as expected but when launch camera it does not show selfie it only brings video sign

    Reply

  23. I want to send pictures without the date on. Every time I send someone a photo by email it has the day it was taken on it. I have been searching for answers for ages but can’t find anything. Thank you .

    Reply

  24. Hello

    I recorded a video of a show in slow motion witout knowing so I need to know if there’s any way to get the sound back.

    Reply

  25. Selfie stick not working with my moto g4 plus. But the same works on my another g4 plus. When I click sound button it captures the picture.

    Reply

  26. Hi,I have Moto g ist gen phone,I received a msg for software update.After the updation of software,it has been noticed that clarity of front camera & back camera has been changed.

    means my fronts camera becomes 5 MP & back camera becomes 1.3 MP.
    pixels/clarity of both the camera switched after the software updation.

    please guide ,how it can be resolve.?

    Reply

  27. Hello, having brand new Motorola G3 and having issue with camera. Although I have 4GB of free internal space, when I try to take a photo, I’m getting message: “Not enough space” . Os is 6.0.1.
    I dont have SD card inside

    Reply

  29. I have moto g2. From last 3 months, when I get start camera. There is no option to switch camera on selfi mode.
    So I can’t take selfie.

    Reply

  30. My phone model is Moto 4 G [13 mp camera] . My phone picture quality is not good , very blur even not clear. If I take a pic of document then it will come very unclear seems took from 5 mp camera whereas front camera working fine pic quality is good. I reset the setting but non of things working for me.
    Please suggest …

    Reply

  32. My moto g2 camera doesn’t take clear images at night, especially during low light. If I switch on auto flash, it captures unclear images with a purple kinda background. Is there anything i cud do to resolve this issue..
    I’ve noted tat even Samsung phones (quite older models) have much better clarity comparatively. Please suggest something.

    Reply

  33. Hi, i have moto G4 and there is some issue with the pictures i take. everything seems to come in yellow tone, actual colours are not captured, can we fix this?

    Reply

  34. Hi my Motorola 3 G does not hve the “Focus” option in the camera setting, it goes from HDR to flash skipping Focus altogether. I cant zoom at all. I uninstalled , reinstalled , updated Motorola Camera to no avail. I can never add the Focus option to the settings. Is this the reason I can’t use Zoom with my camera?

    Could you please help and let me know what I should do?
    Thanks so much.
    Lee.

    Reply

  35. I have a Motorola Moto G 3rd gen and I want to move my vacation photos from my camera/camera roll from my internal storage to my computer. Pictures are in my internal storage (is currently 15.01Gb/16Gb full, no SD card). When I attach my USB to my computer and open the MotoG3, I see a lot of folders but the DCIM folder only holds app folders and Facebook folder, no Camera folder. Not in Picture folder either (only holds app folders). I can see the pictures in my Gallery and in Images>Camera on my phone, but the folder that holds the photos (/storage/emulated/0/DCIM/Camera/) cannot be found via my computer, and neither can the photo file name. How is this possible, and can someone help me find my photos on my computer? I have too many to transfer by hand, and I want to keep a few on my phone while removing the rest.

    Reply

  37. my phone not working in front camera.once i have reset the camera settings,but can’t view the front camera icon and not working now,how to slove it pls help me.

    Reply

  38. Hello, I think some thing is going wrong with my camera i want to reset it.During starting days of using my phone photos are good but now my photos are not coming good i think some went wrong with my camera options.So can you please tell me how can i reset camera ?? If i do reset is there any risk ???

    Thanks in advance

    Reply

  40. Hi ,

    My motog phone hangs as soon as I take a picture and swipe left to see them . The lower screen options freeze and there is no way other than switching phone off and on. This happens most of the time I take pictures.

    Reply

  41. On a Moto G, is it possible to disable the screen while actively capturing a video? Every method I have tried interrupts the capture/recording process.

    Reply

  42. Moto E 2nd Gen-when the phone has 0 charge then 100 charge, the phone powers on and then it scans every app, it can take up to an hr to complete and I can’t stop it or use the phone. Is there a solution to this? Tks

    Also, the Font/Text is in black and white for all correspondence? I can’t see well and this makes it even harder. Where do I go to change this? I’ve looked everywhere! Tks

    Reply

  43. So i want to use a selfie stick with my moto g, but apparently the os is too advance for standard sticks, even with the 360 camera app, nothing will work, and this is a big dissappointment

    Reply

  46. Dear

    I have a Motorola G 2nd generation.
    I was extremely happy with the camera with the factory settings, but once I have tried some settings, it seems I can’t get back to my so loved factory settings.
    Can you suggest me what to do?

    Reply

  47. Well I changed to Video mode and now there is no option to photo mode, so how you do it, there are only 2 buttons change camera front to back and record, slide left to right are the options, right to left fotos and videos, up to down zoom, so how can i change it? Moto G lollipop

    Reply

  49. Why all my videos in every app including FB Instagram MX player are being played slow. Also the audio is disabled…how can i fix that?

    Reply

  50. How i can deactivate invert option in front cam. Of my moto x 1st gen .. And can u guide me on focus option .. Thank u..

    Reply

  51. Hi, I have second generation moto G . I have updated android 6.0 but after update we are facing restart device when I do on Internet connection and any app. Pls suggest some solutions.

    Reply

  53. Hello can anyone help? I have been using my phone camera and using a cable to download to computer. Now I find I have photos in my gallery but the computer says there are no new photos. I didn’t clean out my gallery so it’s true some are already on my computer. What has gone wrong. I could clear the memory but that loses my photos which I still want. I’m wondering if there is a glitch? I had to change my sim to a different port because it makes a call but I can’t hear. The other port works fine.

    Reply

  55. How to off auto noise reducing mode………because with auto noise reducing mode moto G3 gives less quality pics

    Reply

  56. Hi I am using Moto 3rd Generation and when I open camera their is option coming to turn on the front camera .For last months I am facing this issue.

    Reply

  57. I’d like to open gallery / view a photo / make it opaque (see through) and WHILE it is still on my screen be able to take a photo. I am a designer and often use images in photo simulations and this would be the most amazing feature. How can I make it happen?

    Reply

  58. Hi I have moto g 3rd generation I bought this just a Month back and now suddenly I am facing some camera problems like there is a lot of lights spreading and photo is also not clear but in the beginning it was not like this after update to marshmallow the problem started

    Reply

  59. Hi,

    I have moto G second generation and it seems that the rear camera stopped working suddenly. Only front camera is working and there is no option to switch to rear camera, I have done factory reset and also tried with safe mode but the issue still persists. please help.

    Reply

  66. hii am using moto g genaration 2 handset …when i start camera i gt one eror liike unable to start if this happen again plz power off ur phone u restart…so plz sugest…

    Reply

  70. My Name is Arif.

    I have using Moto G 3rd Gen. Phone.

    While i taking a Snap on Darkness or Dark Area having any object by Switch on Flashlight ‘ON’, after taking a Snap, the Result will be the Black Image.

    Also i changed to Flashlight ‘AUTO’ the same problem continues.

    Any solution to the above Said.

    Reply

  71. I have MOTO G 2gen phone and i am not able to use my front camera for selfi. When ever i switch it on it is telling like Restart the cemera. There is no other option other than OK. Please csuggest me what to do???

    Reply

  73. I have moto g2 its camera autofocus is not working it takes blurry pics…how can i solve this problem or there is any defect in my camera or motherboard or a hardware problem

    Reply

  74. Hello I have a Motorola 2nd Gen moto g phone and the camera is playing up. When I turn the camera to take the photo as a landscape photo, the image is off centre. Have I done something inadvertently to the settings? Thanks.

    Reply

  75. even am facing the same issue, i got an moto camera update recently now am unable to turn off shutter sound[even when the device is in silent mode]

    Reply

  76. HELLO I WANT TO BUY SELFI STICK FOR MOTO G 2ND GENERATION..WHICH IS THE BEST ONE..AND WHERE SHOULD I BUY…CAN ANYONE PLEASE TELL ME..

    Reply

  77. HELLO..,I AM USING MOTO G 2ND GENERATION MOBILE..CAN I KNOW HOW TO USE SELFI STICK FOR MOTO G 2ND GENERATION..IF ANY ONE KNOWS PLEASE GIVE REPLY..THANK U

    Reply

  79. I am using moto 3g for the past two months. Recently I updated marshmallow, since then I an unable to mute the camera sound. I could also see that there is no sound option in camera settings.Please guide me

    Reply

  80. Hi, i have updated my Moto G 3rd Gen to marshmallow. Since the update I am unable to switch off the camera shutter sound. So please tell me how to switch off the camera shutter sound.

    Reply

  81. I purchased Motorola MOTO G 2 generation phone recently. However, I find that the camera could not focus very well. After making the camera aimed at the object, the focus often changes. Anyone konw why? Thanks!

    Reply

  82. The front camera of my moto g 2nd generation has stopped working, only the front camera works. How can I solve this problem

    Reply

  83. Can anyone plz say me how to connect a techfish click stick (selfie stick)to moto g3.plz help me with this.

    Reply

  86. I have a Moto G 2nd Gen and the front camera has stopped working. I tried clearing the data but it didn’t work. I installed the Google Camera too but the front camera won’t work for that app as well. What can I do?

    Reply

  92. What is sd card today I take photos then the mobile gots switched off after switching on the photo is not in my gallery I don’t know what is happening its coming its not in ur sd card also I can’t able to open the camera settings

    Reply

  95. My moto G 3 has camera problem.When i open the camera its takes photos itself automatically. Is there any solution for this?

    Reply

  97. in my MOTO G 3rd gen phone camara clarity is littel bit dull compare to other moto g 3rd gen phone why this so..? in my phone clarity showing little yellow effect and in other its showing white ?

    Reply

  101. Ok I like the feature of Time delay picture taking..with the Icon if a stop watch it looks like..but when I got on WiFi II didn’t realize I hadsettings on update all apps when on WiFi.. Couldn’t stop it and now I got a mess to clean up on Apps..my Camera phone added a couple more options but the Time Delay option is gone.. It usually gives you a choice of 3 or 10 seconds..I really want it back..but How???

    Reply

  103. in my phone while switching on to rear camera i can able to zoom only 4*o and in frount camera also i can able to zoom only 4*o ………..so actually rear camera of moto g3 is 13 MP naa then why i should’nt able to near by13*0 MP ………………………please rell me the wt is the problem

    Reply

  104. Hello sir
    I have one problems on moto g2 second gen.in front camera mode I took my face normally then I go to gallary it shows mirror image how to change. Plz help us

    Reply

  111. I am trying to use the headphone jack to connect my Xtreme Selfie Stick with shutter button to the Moto 2G with Motorola Camera. Instructions say tell the camera app to use phone volume control as shutter, but I see no way to do this. Questions: is the Moto 2G compatible with a plug-in shutter? Is there another camera app that will permit this if the Motorola Camera does not? thanks!

    Reply

  117. I purchased moto g3, but its camera quality seems to be not good even as 8 mp, even i changed it quality to 13 mp;is it required to update camera software?

    Reply

  118. My front camera option just disappeared from my phone , I tried to reboot to operate in the safe mode as described bit still I din’t get the front camera back. I just bought the phone 2 weeks ago

    Reply

  120. Is there any solution for moto e first gen.
    Problem is that camera quality for read text document is very very very bad .
    Feeling sad.

    Reply

  121. I have moto g 1st gen.. Whenever I update galary my images don’t show up in the updated gallery.. Why is that so?? Any solutions

    Reply

  122. Recently I have purchased Moto G 16GB (3rd Gen) 2015.The issue is with the Calendar App. The weekly days (Mon.Tue & so on) not visible in some months e.g. Aug,2015 don’t shows these days.Even date 30 & 31 is also missing.Like this Nov,2015,where days & date 30 not visible! Likewise the same problem is with few months of 2016 & 2017!!
    Secondly Moto G do not have File Manger? So I have downloaded ‘File Commander”App.Is it Ok..?

    Reply

  123. I am facing with my moto g 3rd gen camera saying ‘Camera Busy. Camera unable to startnd– I tried restarting and I tried stopping the camera on phone but its not working, I just got the phone a day back is there some persistent defect with the phone camera? How do I resolve the current problem? How can i operate moto G3 in safe mode?
    Or how to enter in safe mode?

    Reply

  124. I have a Moto X and purchased a generic selfie stick. I have downloaded the Camera 360 Ultimate App and made sure the volume is set on “capture”. However, I still cannot make the selfie stick work with my phone. Any suggestions? Sherri

    Reply

  125. I am using Moto g 3rd generation. I am facing problem in gallery. it is showing only that images and videos which is in SD card and not Phone memory. when I open file manager it is showing there. it is not even showing in Google photos. please help me out how to change the settings of the gallery.

    Reply

  126. Hi
    I have a Moto G2 ..i am having issues with the size of the videos …a video of just 1 minutes is showing as a 70 MB file.. is there any way to reduce the size

    Reply

  127. Hi,

    I have moto G 1st gen: And how can i set a timer to take a picture myself in moto g ? Please help.

    Thanks,
    Sai

    Reply

  128. Moto G 3rd Gen, trying to attach photos from the gallery to an email but there is no longer and option to reduce the file size like I could on my old Samsung. I sued to be able to just select the photo and a pop up asked what size original, small, medium or large. Is there a way to do this on the 3rd Gen moto G?

    Reply

  129. I m facing a problem with moto g 3rd generation’s camera..when i open the camera it takes pictures itself..please tell me something about it…

    Reply

  130. In my moto G 3rd generation when i take photo and zoom it than its clearity no longer exist. Than it not shown clear image. Os there any setting for it.

    Reply

  131. Camera360 supports volume keys,but…The application sees the stick, but do not act. Where can we write to Motorola, to consider making to go with a simple selfiestick. Thank you !

    Reply

  132. my moto g third gen fails to focus on micro shots sometimes,as there is no micro mode option in camera what to do

    Reply

  133. my moto g 3rd gen camera keeps saying ‘Camera Busy. Camera unable to start. If this repeats please power off your phone and restart.’ – I tried restarting and I tried stopping the camera service on phone. No luck. Can’t get camera to work from any app.

    Reply

  134. front camera is not proper wen I suppose to click selfie its getting mirror image….. and I have reset my device but its dat only!!!1 plz help me wat can i do for dis prblm

    Reply

  135. When the Flash is ON in camera settings for MOTO g3 and I try to take photo using front camera..
    I observed yellow color screen display(it like a flash in the screen) and then photo is taken
    Is this the behavior ???

    Reply

  136. Is there any way to use an external microphone to get better sound? Setups that work with other android devices don’t work with the moto g 🙁

    Reply

  137. When I use the front camera of the Moto G3, the phone does not save a mirror image but a “flipped” image in the gallery. How can I change the settings so that only the mirror image gets saved?

    Reply

  138. I was at a concert taking pictures and videos and the band members faces came out white as a ghost. Why is that? My friends smart phones take better photos at concerts than my digital camera. I thought the Moto G would capture better photos than my digital camera but was soo wrong. isn’t the Moto G HD?

    Reply

  139. Camera can’t capture multiple photos of moving objects anymore….Captured images are all blur…How do i fix it??

    Reply

  143. I recently got a selfie stick that has a plug to plug into the headphone jack & allows u to take pic my clicking the button on the stick. Instructions were to just plug it in & it should work. Well that didnt happen & others have told me I might need to change my settings to volume key takes pics. But I do not see anywhere on the camera app settings to change this. Is this something that I can change & is this selfie stick even compatible with the Motorola Moto G 2nd Gen phone.. Thanks

    Reply

  145. When I try to record the phone says please restart camera or unfortunately camera has stop. I think because its on HD 720 but how do I take it out of HD mode?

    Reply

  149. I am having problem with my camera. I can’t focus on object that are far away. But I can focus perfect in close objects….

    Reply

  150. I just bought a selfie stick that uses the headphone jack. even though my MOTO G does use the volume as trigger for pictures, I still cant get it to work. My husbands iphone works fine.. but for some reason it is not acknowledging my Moto G Any suggestions on how to get this to be compatible before I download Google Camera?

    Reply

  151. I’m using moto g2 since dec..now i’m facing camera issue…whenever i open camera it shows camera busy if its happens again poweroff ur phn and restart…i had done all troubleshoot steps,clear caeche,format phone but nothing happens its still facing same problem…now what to do..

    Reply

  152. Hello, I am trying to geotag photos taken with my moto g. I have enabled the “location” option in the camera settings. The gps location appears to be captured correctly as I can view the location in google maps when I select “show on map” from the photo’s menu. However, the problem lies when I download the photos to my PC. The gps data is not stored in the photo’s EXIF meta data (I have confirmed this by looking at the photo properties directly in Windows 8 and also with an online EXIF viewer). How do I get the gps data from my phone onto my PC?

    Reply

  154. So ive got a moto g model. And my friend recorded a video but what he didnt realise was that he was recording upside down. So when the video was done we found that it ended up playing sideways is there anyway to rotate the video so it is playing horizontally? Or do we have to record the video again? I’ve tried to edit it and there doesn’t seem to be a way as far as I can see. Thanks

    Reply

  155. after i take pictures from Moto G camera, the details of the pictures show wrong date and time as in the time taken.

    please guide me get correct date and time, as details in all pictures or videos that i shoot.

    thanks

    Reply

  156. I have a Moto G second gen.
    Just recently it has stopped giving me the option to switch to switch to the ‘selfie’ camera. The icon no longer appears on the camera screen. It won’t switch over on apps like snapchat either, even though the button is present.
    I have tried the above Settings > Force Stop > Clear memory > Clear Cache –> Restart phone, but no success.
    Any other suggestions?

    Reply

  157. I have a Moto G Gen 2.

    When recording longer videos it sometimes stops because of lack of storage space on the internal memory. Can I change a setting to have the videos record to the SD card?

    Right now I have to go to Storage and select move media to SD to free up space.

    Reply

  158. hi i baught a new moto g 2 earlier but front cam is not working. cam opend then error message comes (please restart the camera). how to solve the problem please reply me any one

    Reply

  159. Whenever I try to click a picture, a circle comes in the center of the screen and keeps rotating. Ultimately I have to close the camera and start again. What is wrong and how do I fix it?

    Reply

  160. My Moto g2 front camera not working.it throws Camera Error “please restart camera”. Any solution for that?

    Reply

  161. I have a new Moto G, 2nd generation. After I take a picture, I am unable to find it in the gallery or in Google+ photos. I have EZ File Explorer. I could search in there, but I don’t know what file name the device would save the pictures I took under since I was not given any options, such as to “Save As.”

    Reply

  164. Moto G … Is there a difference between “Photos” and “Gallery”? I was playing with it. Taking a few pictures. And when it asked, “All the Time” or “Just This Once” I inadvertently touched, “All the Time” and I guess all the pictures are going to Gallery. How can I can that to “Photos”? and do I want to?

    Reply

  165. I want to know how to zoom and save a particular portion of the photo already taken and available in gallery. In moto g

    Reply

  166. I bought a new MOTO G 2nd generation. everything going well but front camera is not working 🙁 please suggest me for solution

    Reply

  167. I updated my moto g 1 gen last month, I can’t see pics and video taken by camera in gallery.. Till day before yesterday I could see..what happen? Pls guide me as those pics are important.

    Reply

  171. I can’t get to the photos I took. I want to get to “Gallery”, but seem to be “stuck” and can only take a picture or selfie and record.

    Reply

  172. Why is there no sound on videos I recorded when the sound was not working? I presumed the microphone would not be affected? The sound is now working again after I turned it on and off but the videos still have no sound… Is there any way of restoring the sound? Thank you

    Reply

  173. The camera on my new Moto G (2nd-gen) is useless indoors. Without natural sunlight through the window pictures are distorted or have different hues such as blue or red. It is a good phone but I believe Motorola should have put a better camera in this phone. Each camera phone I have purchased over 10 years the cameras seems to get progressively worse. I thought progress was meant to go the other way and consumer products would improve. The Cameras in phones 10 years ago were better because companies did not use the cheapest lenses to maximize their profits..

    Reply

  174. Hi!

    I have a Moto G 2nd Gen and every time I record a video it is not smooth, the image jumps from time to time… Any Idea on how to solve this?

    As aditional Info I’m recording to my SD card which is a Class 10 Card, and it also happens if I record to the internal storage…

    Thanks!

    Reply

  176. Hi simon.. I have been using moto g 2nd gen for two months now.. However two days back I noticed that any picture taken through front camera reverses itself. Could you please help me on this?
    Thank you!

    Reply

  178. i am not able to view old camera photos (which i took a month ago). I can only see them if i connecct phone throuhgh a data cable with my laptop… can someone help???

    Reply

  179. I can get my camera to work fine just wen I push the the camera that switches to the front facing camera it says ” camera busy ,camera unable to start if this repeats turn off phone…well I turned my phone off a couple times it still won’t work

    Reply

  180. I can’t view the photos and videos taken with the phone’s camera. Everything else can be seen. Is it because I haven’t updated my phone?

    Reply

  181. My camera is apparently on all the time. How do I turn it off so no one I don’t want to see can see where I am and what I’m doing? I have done a factory reset twice and still the camera is on.

    Reply

  182. Hi . I took pictures today in my moto g. After taking the pictures , I saw that the date in my phone was 17.1.15 . I changed the date in settings but the pictures were in 17.1.15 folder. Any idea how to change it ?????? Please help me.

    Reply

  184. what is the advantage in android 4.4.4 kit over 5.0.2 lollipop version can you explain me plz
    explain advantage as well as dis advantage plz after updating to 5.0.2 my phone was slow thats y i am asking

    Reply

  185. Hi,
    I update my Moto G2 two days back from Android 4.4.4 to Android 5.0.2, after which the phone worked just fine but later i noticed that in my camera i can only use the front camera & the option to toggle between the front & back camera is no more there. nor is the flash light option on the drop down menu. I have tried to hard reset the phone, safe mode, enable disable camera app, clear cache, disable 3rd part software’s, restart the phone, even install 3rd party camera apps & even removed the memory card, but nothing helps. in all cases only the front camera works. This has happened only after updating the phone to Android 5.0.2, prior to that the phone was just perfect & had no issues. also there is no physical damage to the phone & it was never dropped sat upon or miss handled. So how do i get my camera back to how it was when i had Android 4.4.4.I am sure its not a hardware issue its a bug with the Android 5.0.2 update on the Moto-G2
    Motorola Moto-G 2nd Generation 16GB Black. Model XT1068, System Version 22.21.28.en.03
    Thanks & Regards,
    Nikhil Mohan.

    Reply

  193. Hii I am using moto g 2nd generation. Is there any way to take a photo while the vedio is recording. Can you tell me

    Reply

  195. How to manage photo in grid… I don’t want to display image of latest photo from any album on front when I open gallery..

    Is that possible?

    Reply

  198. hi simon..i bought the mobile 2 days back,All working conditions are good,,,but whenever i am capturing the pic from my moto g2 camera,,,the picture shows some light red/orange shade ……the problem persists at day time and night time too.

    Reply

  199. Hi Guys,

    I lost my switching camera icon on Motorola G. Any ideas on how to bring it back? I don’t see any options in settings.

    Please help.

    Ankur

    Reply

  201. Hi.

    i’ve just transfered all my photos from my Moto G phone to my computer and am now trying to mass delete them from the phone and can’t figure out how.

    any suggestions? i’ve googled it and can’t find the answer yet. is this possible?

    thanks.

    Reply

  202. How can you change how you take pictures on a moto g mine is on the volume keys i bought a selfie button and can’t change how you take pictures instead of on the volume button please help

    Reply

  203. When I take picture with my frilont cam. While seeing in the screen it looks brighter . after I take the picture it goes dim . what’s d reason fr this. I want the real image which was seen. Any tips for this ?

    Reply

  204. How can I set contact pictures? I want to crop but it says it cannot save the new changes and won’t let me put the pictures.

    Reply

  206. Can any plz help with front camera when I use for video calling like Skype or any other video calling app.my foto is very dark I mean other party cannot see my face clear…I had tried settings and increase brightness…does not help.

    Reply

  207. when I first got my moto g I could delete pictures by swiping them up or down. now I have to use the delete icon. what did I Change?!

    Reply

  209. My old photos no longer show up on Gallery – I can only see photos taken today on my ‘Camera Roll’. Same with the Photos app. I know they’re all still stores on the phone because I’ve used a third-party file manager app to navigate to the folder DCIM/Camera and there I can see (and open) today’s pictures AND all of my old pictures. Any idea why this is happening? I’ve tried restarting but it didn’t help.

    Reply

  210. I am new to Moto G. When I go into camera to take a photo it automatically starts taking photos and I can’t stop it, what have I done wrong?

    Reply

  212. My Camera display blinks and some blue lights gets on and off at the time of capturing the pics. Can you please let me know the solution for this ?

    Reply

  216. When I try to take a photo, the focus circle starts rotating and takes ages to click a photo. It happens like once every 3 times I take a photo. Kindly help with the issue.

    Reply

  219. it is fine on the phone. It’s just a problem when I look at it on my PC. Its sideways and I cannot get it to rotate.

    Reply

  220. I turned my camera vertically to record a speaker. When I moved the video to my PC, the video displays horizontally. I need to rotate it for viewing on my PC. Can you tell me how to do that?

    Thanks!

    Reply

  221. i recorded a normal videos and everytime i try to use the slow motion Editting tool its say slow motion edit error .how can i solve this please?

    Reply