Moto G Phone Guide

How to block certain callers on Moto G, Moto E and Moto X?

Update: if your Moto G, Moto X, Moto E, or Moto Z has been updated to Android Nougat 7.0 or later versions of Android, you can now use the built-in call blocking feature as explained in this guide.

Sometimes, you may want to want to block some callers for whatever reason.

But in Moto G (including Moto G 2014, or Moto G 2nd generation, Moto G 2015, or Moto G 3rd Gen), Moto E (including Moto E 2015), or Moto X (including Moto X 2014, Moto X 2015), you cannot find the feature to block certain callers.

Then, how to block certain callers on Moto G, Moto E and Moto X?

This guide will show you 3 different methods to block certain callers on Moto G, Moto E and Moto X.

Method 1: Divert calls to voicemail to block certain callers on Moto G, Moto E and Moto X

The most polite way to block the caller is to transfer the calls to voicemail automatically. The caller usually would think you are on holiday or you are busy with some other tasks.

To divert the calls from certain callers to voicemail, you may follow these steps:

  1. Start People app (or Contacts app) in your Moto G, Moto E or Moto X.
  2. Open the contact you want to block.
  3. Tap menu button (3 vertical dots) as shown below.
  4. Tap “All calls to voicemail” to check it.

Now, all calls from this contact will be diverted to the voicemail.

block_certain_callers_on_Moto_G_Moto_E_and_Moto_X_divert_to_voice_mail

Please note, this method of blocking certain callers only works when your phone is on. If you turn off the phone, the caller will get unreachable notification per the settings of your carrier.

If you set call diversion (to other numbers) when the phone is not reachable with your carrier. The calls from these “blocked” callers will also be transferred to that number when the phone is not reachable.

In other words, this setting is on your phone only. It cannot overwrite the settings of your carrier. And it will be overwritten by the settings of your carrier.

Method 2: use an app to block certain callers on Moto G, Moto E and Moto X

If you want to block certain callers that are not on your address book, you may use some apps to do the job.

There are many such apps in the play store. In this guide, I will show you one of them:  Mr. Number-Block calls & spam. The free features of this app are sufficient for most users.

Step 1: Install Mr. Number app

You can search Mr. Number-Block calls & spam in Google Play store.

Once it is found, tap “Install” as shown below.

Tap “Accept” to acknowledge the permissions this app requires.

The app should be installed in your phone.

block_certain_callers_on_Moto_G_Moto_E_and_Moto_X_install_mr_number block_certain_callers_on_Moto_G_Moto_E_and_Moto_X_install_mr_number_permissions

Step 2: Assign numbers or define rules

After the Mr Number app is installed,  start the app.

Tap the blocklist icon as shown below.

In the block list page, you have the options to choose hang up or voicemail. This is how the app handles calls from anyone in the blocklist.

For example, you want to hang up the calls from certain numbers, tap “+ hang up on someone” as shown below.

You will then prompted with the options to input the number, e.g.,  choose from a contact on the phone or type the number directly.

Once you select the number, it will be added to your blocklist as shown below.  \

Repeat the procedure for other numbers.

 

block_certain_callers_on_Moto_G_Moto_E_and_Moto_X_mr_number_add block_certain_callers_on_Moto_G_Moto_E_and_Moto_X_mr_number_hangup

block_certain_callers_on_Moto_G_Moto_E_and_Moto_X_mr_number_select_numberblock_certain_callers_on_Moto_G_Moto_E_and_Moto_X_mr_number_blocked_numbers

Step 3: That’s all.

Now, calls from anyone in the blocklist will get  disconnected automatically (hang up) or be transferred to the voicemail.

Please note, this method only works when your phone is reachable. It also can be overwritten by the diversion settings in your carrier.

Method 3:  Register with your carrier to block certain callers for your Moto G, Moto E, and Moto X

The bullet-proof way to block certain callers on Moto G, Moto E and Moto X, is to register it with your carrier. Most carriers have such service for free.  A few may charge you.

So, call your carrier to find out the details  on their services related to blocking certain numbers.

This method works even when your phone is off  or unreachable.

Can you block certain callers on Moto G, Moto E and Moto X now?

If you  you have any problems or questions to block certain callers on Moto G (including Moto G 2nd generation) , Moto E and Moto X (including Moto x 2nd generation), please post them  in the comment box below.

The community will try to help you.

More step-by-step guides , tips and tricks for your Moto G phone are available at our most popular Moto G how-to guide page.

Reader Interactions

Comments

  1. Sid says

    Hey, i use moto g..
    I wanted to know if when i block a contact…can he or she know that i have blocked them? What message is shown whennthey try to contact me?

    Reply

  4. hemant says

    before i am using motoe4 plus mobile
    but i market
    i lost my mobile, in mobile have all important deta
    so
    i want to block my mobile
    can you guide me
    how to do

    Reply

  5. Swati Jena says

    Hi ,I am using moto x play.I blocked two contacts using ‘Add calls to voice mail’.
    I check it often if still is block or not. Now I could see the contact is unblocked.
    I never did it manually.
    Pls help

    Reply

  6. Jamie says

    I would really like to know how to block someone from text or calling me without downloading a app. Please help.

    Reply

  7. aarfa says

    i am using asus zenfone with vodafone sim and one of my frnd using moto e phone with airtel sim. He says my this no is not getting blocked in his phone whike other no are getting blocked. Once he blocked it lasted for one day again he is able to get ring when i call him. Is it possible y is it happening with my no bt rest no see getting blocked

    Reply

  8. Boopalan.S says

    Hi…I own a Moto X play , currently if anyone is calling after one ring it says that the number you are calling is busy and I get no notification as missed call or something.now am not even getting single call from other numbers. Also the drop down menu for notification which not working, Could you please help??

    Regards,
    Boopalan.S

    Reply

  9. Shivani says

    Hi…I own a Moto G, currently if anyone is calling after one ring it says that the number you are calling is busy and I get no notification as missed call or something. Also the drop down menu for notification which shows settings, update on various apps is also not reflecting. Could you please help??

    Reply

  10. Priyank says

    Hi…I own a Moto G, currently if anyone is calling after one ring it says that the number you are calling is busy and I get no notification as missed call or something. Also the drop down menu for notification which shows settings, update on various apps is also not reflecting. Could you please help??

    Reply

  12. Karthik Perumal says

    I BLOCK A CONTACT IN CONTACT APP AS PER YOUR GUIDANCE BUT STILL I GETTING CALL FROM THAT NO.

    I NEED TO CHANGE ANY SETTINGS?

    Reply

  17. Jodibear says

    I downloaded Mr.Number, it works great for blocking calls – they get sent to voicemail, but doesn’t have the hang up option. It doesn’t work for blocking text messages either. I have 1st Gen moto G phone. I just don’t understand why it won’t block text messages as well!

    Reply

  19. Aman says

    Hi. Hope you’re doing good. I blocked a contact using “all calls to voicemail” feature on my moto x play. Can I know, by any chance, if the blocked contact is still trying to reach me?

    Reply

  24. Jody B says

    Hi I just bought a moto g two days ago & I used the “all calls to voicemail” feature to block sum1 from my contacts. It workd fine, but then I turnd it off to receive a 1 off call from my them. Now it won’t turn back on? The little icon box were u press to tick won’t stay on? Every time I press it, it just won’t activate? Also star icon is doing the same thing? But every other but button works? Meaning (edit, set ringtone etc) work?

    Reply

  25. rparus says

    i have a Mot E. I believe someone who isnt one of my contacts, got a hold of my phone. Each time they call, the name of one of my contacts appears(its the same name all of the time). I’m guessing they are hoping I will answer the phone if the name of the caller is familiar.fortunately the number that appears isnt the contacts number. I just dont answer it. I just deleted the contact and re-entered it with a different name. Hopefully that will fix it. Is it possible to keep a caller from accessing a phone?

    Reply

  26. ndnisha says

    Hey, SImon. One more questions. My earlier phone was NOKIA LUMIA, where after blocking I could still get notifications that the blocked user is trying to reach me. Is it possible with my new phone Moto G 3? If yes how? I actually want to see if any blocked user is trying to reach out.

    Reply

  30. Arthi says

    I tried method 1 on my Moto E(2). The menu option in the contacts list is limited to “Share” and “place on home screen”. The phone does not show the other options that you have enlisted in this forum. Kindly advise.

    Reply

  31. deepak says

    Hi,

    I am not able to call a particular no. but able to get call from that number.
    There is no option to check block list in moto g2.
    Please let me know how this problem can be solved,

    Reply

  32. ranjan says

    I am keep getting calls and sms from unknown number on my moto E. I blocked the number but still getting smses.
    How can I block that number smses on my phone?

    Reply

  33. andy B says

    My primary phone is an iPhone 6 plus and all these features are build into it and works without 3rd party apps
    I bought motorola E as a second phone when traveling outside the country expecting that it will have these as standard Andriod features That is the reason I stay away from Andriod phones. you never know what you are going to get
    Good lesson learnt. I guess you get what you pay for

    Reply

  37. Shinkus says

    Is there any Android app which has the ability to block a call without a ring and the caller cannot suspect that the number is blocked? Almost all the apps I have tried block the call with one ring and the choice I have is rooting which I don’t wish to try?
    TIA
    Shinkus

    Reply

  39. mohan says

    If somebody has blocked me & I keep on calling them. Did they get any missed calls on their phone or did they get any notifications showing that I’m calling

    Reply

  51. Milan says

    Hi…Some of my phone book contacts don’t able to call me. They able to call other and I also able to call them. What can be wrong?? I m using moto g 1st gen.

    Reply

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