Moto G Phone Guide

Meaning of Moto G notification icons

In the Moto G status bar, there are always a few icons depending on the features or apps you are using.

Normally, in the top left, there are notification icons. You usually get the corresponding notification messages.

In the top right, there are status icons. These icons indicates the system status, e.g., mobile network signal strength, WiFi status, battery level…

In this guide, to make it simple, we use notification icons or status icons to include all icons.

Most of the Moto G notification icons are straightforward for experienced Android users. But for new users, especially those who just switch to smartphones, occasionally, it is a bit difficult to under stand the meaning of these Moto G notification icons.

This Moto G  how-to guide  lists the most commonly encountered Moto G notification icons, and their meaning.

moto-g-notification_icons-hangout  Google Hangouts notification. When new SMS, MMS, or Hangout message/notification comes, you will see this notification icon.

 

moto-g-notification_icons-lock-screen Screen lock is enabled.

 

moto-g-notification_icons-trusted-device-connected  A trusted device is connected to your Moto G. This is a special feature in Moto G  (and Moto X).

 

moto-g-notification_icons-missed-call There is one (or more) missed call.

 

moto-g-notification_icons-new-voicemail  A new voicemail  is arrived for your Moto G.

 

moto-g-notification_icons-moto-care   Moto Care  help tips for Moto G. You can enable disable such notifications through Settings — Motorola Privacy — and turning on/off Moto Care. Once enabled, you can select what tips are shown

moto-g-notification_icons-play-music  Google Play music is on.

 

moto-g-notification_icons-protectProtect your phone. Once enabled, you can locate, lock, and even wipe your phone when you link it to a Google account and sign in at www.motorola.com/support. If you cleared this Moto G notification icon during initial settings, you can re-enable it through Settings–Security–Device Administrators. Then activate Motorola Device Policy.

moto-g-notification_icons-screen-shot  Moto G notification icon indicates a screenshot was taken. You may check this guide on how to take screenshot on Moto G.

 

moto-g-notification_icons-Alarm  Moto G notification icon when alarm is active.

 

moto-g-notification_icons-Warning  Something wrong with your Moto G when you see this Moto G notification icon.

 

moto-g-notification_icons-Airplane-ModeAirplane mode is activated. Once you see this Moto G notification icon, your Moto G is disconnected from mobile network (no calls, no SMS, no mobile data). However, you can manually enable WiFi.

 

moto-g-notification_icons-WiFi-in-Range

WiFi network in range, but your Moto G is NOT connected to any of them.

 

moto-g-notification_icons-mobile-Signal-strength Mobile network signal strength. The bars in the icon indicate stronger signal. If the signal is too weak, the voice quality will degrade, and Moto G will consume more battery.

 

moto-g-notification_icons-battery-charging Battery is being charged.  This Moto G notification icon appears when you connect Moto G to a charger. You’d better wait till the phone is fully charged before  disconnecting from the charger. If you have any battery issue, you may check this guide on solving battery issues (it is for Moto X, but it works for Moto G as well).

 

moto-g-notification_icons-wifi-connectedYour Moto G is successfully connected to a WiFi network.

 

moto-g-notification-icons-emergency-mode Emergency mode. This Moto G notification icon appears only when your Moto G is in emergency mode. Your Moto G cannot connect to the designated mobile network. If your Moto G enters this mode for no reasons, you can try to reboot your phone.

moto-g-notification_icons-no-sim-cardNo SIM card. You need insert a SIM card or, the inserted SIM card is not valid. Please check this page on correct SIM card for Moto G and how to insert SIM card into Moto G.

 

moto-g-notification_icons-bluetooth-on-but-not-connectedBluetooth is enabled, but your Moto G is not paired with any devcies.

 

moto-g-notification_icons-bluetooth-connectedBluetooth is in use. When your Moto G is paired with any Bluetooth devices, Moto G will display this notification icon. Please check this guide on how to use Bluetooth to transfer files between Moto g and other devices.

moto-g-notification_icons-vibrate-modeVibration mode is on. Check Moto G how-to guide on how to enter this silent mode.

 

moto-g-notification_icons-silent-mode Silent mode is on. Check Moto G how-to guide on how to enter this silent mode.

 

moto-g-notification_icons-motorola-assist-sleep-modeSleeping mode is activated in Motorola Assist.  Moto G will automatically silence all notifications during the hours you normally sleep, except for certain callers.

 

moto-g-notification_icons-motorola-assist-meeting-modeMeeting mode is activated in Motorola Assist. Moto G will check your calendar for events with others and helps you avoid interruptions during meetings.

 

moto-g-notification_icons-motorola-assist-driving-modeDriving mode is activated  in Motorola Assist. Moto G will measures your speed to detect if you are driving and help you stay focused by going hands-free and automatically playing your favorite music while driving.

moto-g-notification_icons-google-play-app-updatedOne or more Google Play Store apps were updated on Moto G.

 

moto-g-notification_icons-calendarNotification from Calendar.

 

moto-g-notification_icons-new-emailMoto G notification icon for new emails.

 

moto-g-notification_icons-gps-onGPS is active.

 

moto_g_icon_no_interruptionNo interruption. You can change the settings in Settings—Sound and Notifications–-Interruptions— When calls and notifications arrive,

 

moto_g_icon_no_priority_modePriority mode. This is a new notification mode in Android Lollipop. Please check this guide on priority mode and interruptions in Android Lollipop.

Do you have any problems with Moto G notification icons?

Please let us know in the comment box below if you have any questions on notification icons and status icons in your Moto G.

The community will try to hep you.

For more Moto G online manual pages, please check this page.

For detailed step-by-step guides, please check Moto G How-to guides page.

Reader Interactions

Comments

  1. Dennis says

    I have the same problem. It covers my icons and the whole bottom of my keyboard while I’m trying to type. It lasts way too long!!

    Reply

  3. Yash says

    How to remove hand gesture with 3 stars in the home screen it is quiet irritating and I am not able to fix it Please help.

    Reply

  4. Anonymous says

    why don’t you give meaning of icons and what they do? I have a g1 and no instructions in hand book and can’t find out what does what. not everybody knows about smart telephones. why not give a guide to your customers? there is nowhere to find this information out and the help line for Motorola is a premium cost number , WHAT A RIP OFF!

    Reply

  5. Ruben says

    How do we change the color of the white icons on the status bar at the top of the Moto G Stylus 2021? Our favorite background has a white top which makes the white status bar icons disappear.

    Reply

  7. Anjin-San Doll says

    When I save a contact, for instance, I get an oval at the bottom of the screen that says “contact saved” (or whatever). It stays for FIVE minutes and i can’t see any of what Is under it, and I can’t dismiss it. Can you help me fix this?

    Reply

  10. Nyebodnye says

    I have a MotoG 5G. I have an icon in the top right next to Wifi that comes on that looks life a telephone handset at a 45deg angle and a triangle above it. WTF is it ? Tried MotoG 5G manual, Google, nothing. Help!

    Reply

  12. Timothy says

    I have a moto g power I’ve had the phone for a while and all sudden I have three random icons pop up on my screen at all times they are +: in a circle they are black with blue I just want to get rid of them of the screen because it renders half the phone useless

    Reply

  14. Ghristinesallows says

    Can someone please tell me why there is a blue star beside a contacts name also if a contact is rung does their name automatically go to to of page I rang someone by mistake and don’t know who that was

    Reply

  15. Icah says

    The temperature display on the upper left of the phone is for an incorrect location. How do i change this?

    Reply

  16. Kim Fassbender says

    How do I get rid of the black dot in the upper left corner? I have ALL notifications turned off and it’s still there

    Reply

  17. Arletta Sloan says

    I’m trying to figure out why the symbol for the phone currently has a smaller light blue circle on the upper right of it. I don’t have any voice mails or missed calls. I see no notifications of any sort. If someone could help me understand that, that would be lovely!

    Reply

  18. Lee Esbin says

    I have a moto G stylus. In the Upper Left hand corner, there is a black circle that will not disappear. It remains even while I am using apps. When I press on the circle, it acts the same as if I’ve slid my finger down from the top of the screen, showing wifi, airplane, signal strength, etc… How can I get rid of the circle?

    Reply

  19. Carol Hyett says

    My new Moto G7 Plus has an active call icon with 4G next to it in the status bar. What is this? I have switched phone off several times but it’s still there.

    Reply

  20. Hitendra Purohit says

    The notification bar on the top of the screen in not been displayed in my phone. Please help me

    Reply

  21. ALAN says

    On my Motorola G4 My notification icons have turned Black how do i get them back to White.
    Difficult to see them in black.

    Thanks
    Alan

    Reply

  22. Mr Kenneth Holliday says

    My notification icons have turned Black how do i get them back to White.
    Difficult to see them in black.

    Thanks
    Ken.

    Reply

  23. jacki s hurst says

    There is a symbol on my phone I can’t figure out is tequila can symbol right beside my Wi-Fi network symbol on the right hand side of the screen it looks almost like a AF without the top bar with a full circle around the bottom of it I can’t get the screenshot to stay here for some reason

    Reply

  25. Susan says

    Hello! There is a solid white circle that appears briefly in the u.l.h. corner to the right of the time, on my Moto g7 supra. What is it? Thank you!

    Reply

  26. Lisa says

    Hi, there’s a notification icon I’ve noticed in someone’s screenshots that never leaves, just shifts around depending on how many app notification there are. It’s a cell phone with a refresh symbol (I believe) on the center right side of cell. I have searched and done reverse image and cannot find it. I’m at a loss.

    Reply

  27. Damien Kenny says

    There is a status icon on my G6 plus that I don’t recognise. It’s a solid square, with a stylised N inside.

    Reply

  28. Trav says

    For myself, and my Moto g4 play, the only way I can, (without Bluetooth pairing) transfer, send, any contact information, ie., All contact info needing sent to anywhere, from contacts in phone, i found, is to go to contact, and get all the info you need on screen, you may have to do it twice, depending on amount in contact info the screen can hold at one time, and take a screen pic. Press power button and volume down at same time, for each screen of info needing to send off, for roughly one second. You’ll see a flash for each screen pic taken, then look at top of phone screen in notification bar, left side usually, you’ll see a pic notice,. You can pull down from to of screen with one finger, tap area stating screen pic, touch it, upload to photos, or share anywhere basically, instantly, once you choose app being used to send through, or share with. Ie., Contacts, messages, messenger, FB, Gmail, just choose direction, or person in contacts to send it to. Screen pics are great, you can get a picture, hold or send, any of them from any app your currently on, weather, Google, Gmail, any so you use, anytime you need to save what’s on your screen, power and volume down button at same time for a second, boom! It’s saved. Go to it later, hold forever, send whenever, wherever, to whomever you want. It’s great, hopefully not too much explanation, I like to be thorough, and repeat “in short” general explanations, never hurts. Peace

    Reply

  29. Bob Walthers says

    I am on Consumer Cellular through the AT&T network. Ever since I got my new Moto G6, the notification icon for an existing voicemails does not show. Voicemail messages can be accessed, just no notification. I’ve tried troubleshooting through Consumer Cellular who tried everything and said they were turning it over to AT&T, but AT&T have done nothing. I see by Googling that no notification icon for voicemail is a problem many people are having. Is there a solution?

    Reply

  30. R Friedman says

    My Moto G4 wakes up with the Banner “Auto-Connect is on” when I activate it from a sleep. The oval banner is placed on top of everything on my screen and remains in place if I change screens or applications. The most annoying part is that it remains in place over my Gboard keyboard, so I can not reply to emails until it eventually fades away. Often I can get it to disappear with a downward swipe and “Clear All”. I posted an earlier version of this message before but the reply button does not work, so I am reposing this more detailed message

    Reply

  31. R Friedman says

    I have a Moto G4 and a banner appears saying “Auto-Connect is ON” . It hovers over my keyboard so that I can not type. Eventually it vanishes and I can proceed. How can I turn it off

    Reply

  32. David Fischer says

    Hello – I have a Moto G6 (International version) – have trouble connecting to “public wifi” many times. the phone finds the networks – seems to “log in” however my “wifi symbol” has a small X in the bottom right corner and I have no connection – works fine on “private” wifi but not the open public ones like tim hortons – mcdonalds -walmart and such. this problem seems to have started after I installed “showbox” – removing it made no difference – would like to clean the cache and avoid a “factory reset” as I am using the sd card as “extended memory” and a number of my apps run from it and a factory re-set may mean I have to re-install everything as backup/restore may not handle this ? ANY AND ALL help about the wifi would be appreciated. THANKS

    Reply

  33. Diane Gill says

    Hey, at the top left of my Moto I have what looks like a keyboard in 8 lines of do. They’re inbetwein my 2 weather and temp notifications. Nothing shows when I pull the bar down. Anyone know what that is?

    Reply

  34. Benny says

    Hello ,

    I have a Moto G2 4 yrs old , i am just wondering how to lock the Moto G status bar when you scroll it form top which has display , wifi , sim etc.., the thing is if kids takes the phone and put it airplane mode then i wont get any calls , i have seen this function in Redmi latest phone , it asks for pin before you change the task bar icons. Do we have any setting in the phone or in Android version 6.0.

    Thanks

    Reply

  35. Suresh K says

    Hi..My phone (Moto g4+) hanged with the symbol of yellow rectangle with ! Symbol…I can’t even switch on my Mobile..

    How to rectify this problem…Please do the needful…

    Reply

  36. Krystle osborne says

    Hi there im new too smartphones and I’m not sure what has happened. I’m using a moto g2nd generation and I am experiencing quite a few issues I have lost my pull down quick settings I have also lost incoming calls too and I have lost my phone’s keypad Lock its switched on but not responding also on Google play I can’t download it just keeps saying pending.I have tried the clear cache clear data In the g.play app >settings>I am also having problem’s with Google chrome update and that just keeps pending too I’ve reset my phone also put it in safe mode and tried clear cache in that on Google too I’ve reset my email account and this didn’t do anything neither. If some one can help I would be very grateful.

    Reply

  39. Preet says

    Cross sign is coming on network BT the data is on and it’s working then why this sign is coming on both networks..

    Reply

  40. stephen says

    Inverted i in the cellular icon top right screen. Moto g4 I get a busy signal when I try and make a call on cellular network. Can call on wifi just fine. Wondering if that up side down i means anything

    Reply

  41. Melissa says

    How do I change the font color of the time, battery stays, internet connection in the upper right hand corner of my moto g?

    Reply

  42. Suzanne says

    Hello, the status bar on my g5s is all scrunched up. The icons overlap each other. Wondering how to straighten this out.

    Reply

  44. Dale says

    I can’t get rid off the upside- down message icon. It is dragable and changes from. black to blue but it can’t be removed

    Reply

  48. Jonathan Davies says

    Hi – on my Moto g5 plus the notification of Bluetooth connection (of my fitness tracker) is always in the top lh corner. As the tracker is always connected I would like to get rid of the notification. Any ideas please?

    Reply

  51. Nikki says

    Hey! I am using moto g3 turbo. From the last few days I am not getting missed call alerts in the notification bar nor on the lock screen. I have to check my call logs to know whether I have any missed calls. How do I fix it? All the other notifications are working fine.

    Reply

  53. Mouzam says

    my notification bar which shows battery level , new messages recieved at the top position is not functioning . I mean when I press on it .it is not working ………

    Reply

  55. Dainey cheriyan says

    I am getting back message continuously automatically every 2 secs . It just shows and disappears.. this is happening since morning. What do I do to stop this

    Reply

  57. Tayyab says

    Auto rotate is disappeared in my moto g3..how to regain it..?? I searched in settings..but it is in vain..no option has found till now..i cant rotate my screen ..what to do..?

    Reply

  59. Scott Penwell says

    I mistakenly dismissed my sd card notification … how do I get it back? .. or create a shortcut to it on home screen?

    Reply

  60. Siddharth says

    how can i enable app notification on display like in Samsung mobile in moto g4 plus. Like when a new message comes then they show me on display like five messages…..in all app whatsapp facebook call message etc….plz reply asap…

    Reply

  61. Raghavendra M says

    Hi,
    AM using MOTO G4 Plus mobile from past 2 months, I found there will be busy symbol “!” near network symbol. If it is there i cant able to access internet. once i reset SIM ON and OFF then it will work fine for another 10-15 min again same busy symbol problem. Am using Airtel 4G Plan, and network is good and am putup in Bangalore, no network problem. Please help me to solve the problem
    Thank you in advance.

    Reply

  62. Harmandeepsingh says

    Hi , all I need to know is that ..how I can get notified about calls while I am busy with some other call , because there is no notification about calls so there is a large problem.
    Plz help me to solve this one.

    Reply

  63. Candice Jules says

    Hi there, I loved my Moto Gen 3 but am tearing my hair out now. My quick settings bar is gone, my pull down notifications always say “no notifications” so I have to check every single app and now my apps and chrome tabs don’t appear anymore either. Literally, I have to backspace out of everything I’m in, back to hone screen, then open next app, which I can never shut down!
    To top it all off, my phone never rings, it always goes straight to voicemail and I’ve checked all the settings, it’s definitely set to ring, volume and tone all set and working.
    I’ve cleared up my phone so there’s plenty of space.
    Please help or this phone is going in the bin!

    Reply

  64. srikanth says

    hello,am using moto g2. Ive an issue of incoming calls n showing notifications on status bar ; updated to marshmallow 2 weeks before may be since today morning am facing this problem tell me how to resolve this??

    Reply

  65. harsha says

    I am using moto g 2nd gen mobile… there is problem with my cell is all incoming call are blocked and i m not able to receive any call. plz suggest me how to unblock it, i have checked all the settings by my side. Also on home screen i m not getting any notification, recently while swiping it is showing no notification , only gets sound when there is any messages ..

    Reply

  66. Nilesh Deshmukh says

    automatically not showing status bar on the top and also wats up massage and other notification is not showing.
    Please guide how to get status bar again.
    Thank you.
    – Nilesh Deshmukh

    Reply

  67. Priyanka says

    Hi.. I am using moto G3.(Marshmallow) Message notification goes off as soon as I Unlock the screen. Can you help why this is happening?

    Reply

  68. Dave says

    I have just updated my moto g 2 nd generation to Marshmellow. I now have an icon in the top left notiifcation area, that is a solid white square. I cant figure out what it means. Any idea?

    Reply

  69. Roshan Kuhite says

    phone restarted automatically after that not showing status bar on the top and also wats up massage and other notification is not showing.

    Reply

  71. Ronak Mehta says

    Hi.. Suddenly all the notifications like Whatsapp, FB, etc has stopped showing on my screen. I tried to check the problem in Settings, but i am helpless. Kindly help me with the steps to resolve the same. Awaiting your reply.

    Reply

  72. Jamie Cunningham says

    There is a G on my status bar. When I touch it, nothing happens. What does it mean? Also my camera doesn’t work at all anymore. It says its busy. How do I fix it? Mine is a moto x.

    Reply

  73. Sandeep says

    Hi – I have a strange issue with my Moto G3 when the flip cover is closed. The phone vibrates only once when I get a call although the ring continues. When the flip cover is open (or when I remove the flip cover), it behaves fine ..meaning, the phone vibrates continuously and also the ring tone continues when I get a call. So any idea why the phone vibrates only once when the flip cover is on?

    Reply

  74. Marcie says

    Hello Simon, I have an icon that appeared over night. It is a white circle with a minus sign in the middle. Can you please tell me what this means?

    Also how can I copy the body of a tex message to paste it in a new message? Long touch just gives me the option to forward or delete the message.

    Reply

  75. Amit says

    Hi Simon, I received my moto g3 yesterday. Am still exploring. Have two questions for you please
    1. My earlier Lenovo S850 had a screen lock icon on home screen. Can I have same on Moto G3? Dont want to use power button too often.
    2. On Home screen above, near the signal strenghth, I get a “H” icon, sometimes it changes to “3G” but its mostly “H”. What does it indicate?

    Regards

    Reply

  76. Sreenivas says

    I’m am using Moto G3 , I enable sim change notification over long time but i forget where this option is available, i tried many times but i did’t find. please help me how i can disable simcard change notification

    Reply

  77. Sarah Bruce says

    Thanks so much for easy to understand info on icons even a technophobe like me got it!! Sadly, I still have a no entry sign at the top of my home page, even though I followed your instructions, can you help – again, please?

    Reply

  78. Bart says

    Hi, I have recently bought Moto G3 and have 2 irritating issues:
    1. When I receive a new message (SMS) there comes either a sound or vibration (depending on settings), but screen doesn’t flash/turn on. So when it’s loud I don’t even see any sign of incoming message – any chance to make the screen light-up/turn on to let me know I have a new meessage?
    2. When the sound for incoming messages/calls is on, the phone doesn’t vibrate. Is there an option to enable both – sound and vibration for message/calls?

    Thank you in advance

    Reply

  79. Lipika Behera says

    I have moto g3…. but i facing problem when i run ussd code in background , horizontal line appears & then disappears…. plz anyone can tell me is this display problem?…..what should i do to fix it…

    Reply

  80. dhuff says

    With my new Moto G (2015), when I try to connect to a non-password protected guest wifi network that has one of those web portal pages where you have to read some sort of acceptable use policy and click , it always overlays the page with a large padlock inside a red “slashed” circle. If I hit the back button, I briefly see the page I want, but then this image immediately pops back up so fast I can’t click the OK button and get connected. How can I get it to stop doing this so I can get past the portal and connect ?

    Reply

  83. Md Azam says

    Hi, I have bought MotoG3 recently. I am not finding method to set pulse notification(which was visible for selection in MotoG2) so that I get white/Red light only when any message comes (WhatsApp or SMS). Please help how to set. I am not interested to get sound notification in these cases.

    Reply

  84. Jesse says

    I updated my moto g 2nd gen with the stagefright patch and now I’m getting exclamation sign “!” on my WiFi and cellular network nothing I do works and this never happen before started when I did the update

    Reply

  85. abhi doshi says

    I have bought moto g3 isthere any way to bring mobile data on-off icon in quick setting… it is the most used thing now a days

    Reply

  89. Arpita says

    I have recently bought moto g 3.The battery notifications are not shown.Previusly it was showing that battery is ‘fully charged.unplug’ or when i plugged it it showed in notificaion that ‘phone is charging’.But somehow its not giving any battery related notifications now,even when the phone is fully charged.please help!

    Reply

  90. Pallavi says

    I have purchased moto g3 recently. I observed one issue with alarm and internet network icons. If I have set any alarm, these both icons overlap.

    Reply

  91. Sanjai Vashist says

    Hi Simon,
    Please help me with this one……
    While travelling or when the phone is in my pocket I lock the screen using a PIN. Then, once home or in the office I unlock it and use the option NONE.
    However, of late the NONE option is missing and I see the SWIPE mode on the top of the list…….I am comfortable with NONE.
    How do I get that back?

    Reply

  92. thurai says

    (Moto G 3rd Gen) Hi! In my signal bar I am getting and exclamation mark there both sim not working mobile data

    Reply

  93. Dianne Williams says

    We have two Moto G Ext phones. We are seeing an exclamation point next to both the signal strength and wifi status icons. I see above this is indicating a problem with the phone, but is that different if it is associated with these icons? We can turn the phone off and then on to clear the exclamation points, but then they just come back again. What do you suggest? Thank you.

    Reply

  94. emkay says

    Reason:
    1. Probably you are using moto g with lollipop (Android 5.0)
    2. Your star Icon is Displyed in top notification area due to (mistakenly) selection of PRIORITY option

    Steps to remove (get rid of) it:

    – Press your volume key (up or down)
    – You can notice 3 text’s “NONE PRIORITY ALL”
    Solution: CHange it to ALL (Star Icon from notification area shall disappeare)

    Reply

  95. Suren T says

    I can’t attend my calls because the icon is not coming when the call comes , can you please tell me which notification should I on . (MOTO E 2G 4g)

    Reply

  96. rahul says

    One star icon is appearing on my screen ,placed next to mobile signal strength icon.No idea from where it is coming,I have seen since yesterday.

    Reply

  97. rakshitha says

    Hi,
    In my moto g2 phone, I’m not getting messgae notification in the status bar and when I’m playing music also It won’t be displayed in the status bar. Please help me asap

    Reply

  98. sshetty says

    In my moto g 2nd gen, whole message contents appear in screen.. Plz help me with this.. When someone uses my mobile they can see the entire content of message.. I want to see the notification of message but not the entire content of message..

    Reply

  102. Sally says

    I changed my notification setting and now I don’t have any icons and can’t find settings. Please advise

    Reply

  103. Natange says

    my moto g is not turning on and wen pluged in a solid led is the top left corner is on not to say that it is dead like usual what does this mean?

    Reply

  105. rathnakar says

    Hi Moto G 1st Gen recently which is upgraded to Lollipop.. There is a new Star icon next to Network & battery bar.. What is this new icon… Could you please help me &

    Reply

  107. marnie says

    Simon… just bought my Moto G a few days ago.. a new icon on top left side – suitcase with a check mark inside… not sure what that is for. The one for Google Play store is the suitcase with an Arrow… not sure what the check mark means … Thanks,

    Reply

  108. S Sivakumar says

    In my Moto G first gen i am not getting SMS incoming sign and sound. Can u please help me Sr.Simion?

    Reply

  109. guri says

    i always see NO SIM card – not sure how can i fix it ? i read on some blogs it is moto g issue which keep failing on change of SIM…i generally use prepaid service and change sim card too often for work…will moto g cover this under its warranty – i just bought it last yr around march/april 2014 from motorola.

    Reply

  111. Kim says

    All my text has decide to move to the right so it is all alligned to the right. How do I get this back to the left? When I view it it is on the left when I send it moves to the right.
    ALSO all my messages are grey in my inbox so there is no differentiation between my messages and those coming in. On all my other phones there are two different colours. It is the same on my husbands phone also. Feeling a bit disappointed.

    Reply

  112. ClaraSusan says

    I have an android Moto G. I want to download my videos for edit and email. How do I do this? I am so frustrated. Thank you for any help you can give!

    Reply

  114. David Hammond says

    Is there a site like this for other questions? My message notification sound keeps going off but there are no messages

    Reply

  115. Reyaz ahamed says

    As i Unlock my pattern and a Red Box is appearing and whenever i entered in any of the application a red box is appering. That red box is around my screen

    Reply

  116. Rajesh Chandra K says

    I have a problem with moto g. I have upgraded my moto g to lollipop and it work fine for 3months . Recently there was a star symbol suddenly appeared on my phone and I have browsed and found out that it was set to priority mode and I changed it. But after the star symbol has gone(I mean after removing priority interruption) now no msg alert no missed call alert no notification alert is showing. There is only some sound if there is notification or msg or Whatsapp msg. I need to go through recent calls, msgs and whatsapp to check for any new alerts. Pls provide me solution to this problem. Thanks in advance

    Reply

  117. Harry says

    Since updating to Android 5.0.2 I get an exclamation mark next to wifi and signal notifications which disappears when I power off/on. This did not happen prior to the upgrade.

    Reply

  118. Kelly Bushell says

    On my moto g, I get app notifications that appear on the lock screen, they only display half the message and as soon as I click on the message it takes me to the app itself and I never get to read the message. How do I open these notifications?

    Reply

  120. Linda says

    i have a strange looking icon on top right hand – like 2 letter C mirrored with a circle with forward slash inside it and a plus sign beside it – looks like! as its damn small!! Please advise

    Reply

  123. Lyndz says

    WiFi icon is completely lit up…. But the mobile network icon is all gray and there’s a small triangle above it. ?? What does it mean?

    Reply

  124. Shaikh says

    Dear Sir, I have query about notification on app for eg. when msgs comes that msgs number notification reflects on that app only… means if whatsapp msg comes like 45 then same 45 (figure) reflects on whatsapp icon only but in my moto g2 its not showing pls assit how to activate this…

    Reply

  125. kunal says

    notification arrive on the screen even while playing games to which sometimes i accidently click and im out of tge game… 5.0.2 update has frustrated me too much… phone freezes n slows even after factory resetting and cache partition wipe in recovery

    Reply

  126. Will says

    Prior to the Lollypop upgrade on my Moto G 2nd, I always had a H+ icon for my cellular connection. Since the upgrade, it is always just H. However, when I go into settings under “About phone” and then “Status” and then “Cellular network type”, it says HSPA+. In fact, it changes. When I do not have a cellular connection, it says HSPA in the settings. When I do have a cellular connection, it says HSPA+ in the settings. Which is correct, the icon which says H or the settings which say HSPA+..

    Reply

  127. Sarabjeet Singh says

    Hey.. I have Updated my MOTO G 2nd Gen to the Lollipop android version. There is ! mark after the signal strength indicator. Can you please guide me to know about it? And also sometimes Both of my sims gets off and i m unable to attend calls. It starts working on being restarted. Can u please help..?

    Reply

  128. Frank Riley says

    I just bought a brand new phone and today the settings icon is gone! Where can I find it to disable the talk back feature. Please help! It only shows one screen of icons and will not swipe to right or left.

    Reply

  129. om says

    hi my moto g(1st gen) could not connect internet both connections showing exclamatory mark in front of them but i m able to receive call and even i can call. i tried swapping the slots of sim cards and rebooted many times, still cant access internet from both sim cards help me plzzz thank u in advance

    Reply

  130. Sagar Patil says

    I have got icon of star just beside the sim icon and after that phone does not ring or vibrate for imcoming calls. I have checked all the settings and are fine

    Reply

  132. Ajay Kumar says

    Hi, I was unable to use my internet, I have updated my moto G to lollipop a month ago. Recently I am getting a star(*) symbol beside my network. Though my mobile data is ON I cant see my data symbol like E or H+. I was unable to access the internet now and also my mobile was not vibrating though it is in vibrating mode. Please help me out of this.

    Thanks in advance.

    Reply

  133. CurlyReader says

    I can see two triangle signs marked 1 and 2 on the right side of the screen. Since this has appeared, I have not been make, receive calls or messages! What do I do!!??

    Reply

  134. India says

    Hi
    Every time I send a msg I get a msg box with a ! symbol in my upper left corner. And it says msg not sent but it did send and I can not get rid of it. Please help!

    Reply

  135. Anand says

    My Moto G shows a Star Icon on the right hand side of the display screen and since it has appeared my Phone has become silent and it does not ring when I receive a call… Its very frustrating I am missing all calls .

    Reply

  136. Ray says

    I have a feature of sending an e-mail message (.wav) of a voice mail left on my house phone. My MotoG will advise me that a message has been sent. I log onto my e-mail and try to download the message, but my MotoG will not let me download the message unless I am connected to WiFi . Do you know of any setting that will let me download the message?

    Reply

  138. Arumuga says

    Hi ! I have BSNL data connection and all of sudden I coudlnt access Internet. Sometimes it shows H , but even during that time also, i couldnt access internet. Chrome and apps are not working. It works fine in Wifi mode.

    Reply

  139. Vishakha Moghe says

    Ever since I got a lollipop update for my Moto G(1st gen), my notification light has stopped working. I downloaded the light widget and tried to make it work by placing on the main screen but failed at it. What seems to be the problem?

    Reply

  143. Nimisha says

    Network Signals icon in my Moto G (G1) is in orange colour and though net is connected it always shows “no connection”. Please help.

    Reply

  144. Carrie says

    I all of a sudden have a red triangle with an exclamation point in if after sending a text. Just started happening on the 17th of Feb. What is going on?

    Reply

  145. Paulnick says

    I am using giffgaff. Sometimes the icon showing signal strength is white and sometimes it is orange. What do these colours mean please?

    Reply

  147. Aparajhitha Sudarsan says

    A circle with a diagonal line appears in the notif bar. i have checked all connections. they seem fine. my wifi symbol also shows an exclamation mark, which i understand indicated weak wifi signal. but the circle is the problem. i dont know what that means. i had recently updated to lollipop.
    Help ASAP.
    Thank you..

    Reply

  148. nitesh says

    Suddenly a star symbol appeared at the too of my moto g 2 and gen phone….. I be tried to remove or fi d bout this but in vain. Suggest me on this.

    Reply

  149. parth says

    I am using Moto g 2nd Generation from last 2 weeks..in the bar near netwrok signal a star marking is coming from morning… Please tell me what is signifies…

    Reply

  150. SIddharth Pillai says

    phone is working fine and it is connecting to WIFI but has an “exclamation” next to the wifi icon (like how it comes next to the mobile signals when wifi and mobile data are both off) . Net is working fine (even if i switch off mobile data and use only wifi). Not sure what the “!” is for in such a case.

    Please advice.

    Reply

  151. paresh says

    Hi

    After upgrading to Lolipop my MotoG (G1) does not show any notification. I can hear the beep but it does not show notification icon.

    Reply

  152. Rakshi says

    After updating my Moto G 2 to Lollipop, the mobile data icons like H+, 3G are not visible even though I have switched on cellular data and the internet is connected.

    Reply

  153. Melissa says

    I turned my text message nitification off then went to enable it and it will not turn back on or can I here it. I’ve even tried resetting defaults in messages. I have to keep opening messages to c if I have a text message.

    Reply

  154. Chris says

    My text message icon is not showing up when I receive texts. I get the notification sound now (that wasn’t working either), but the green text box won’t show up. I turned off my phone and back on with no luck.

    Reply

  155. ken says

    Hi Simon, i encountered a bug, when my moto g goes into sleep mode, all notications are turned off ( as intended) except the led light. whenever there is any message. the led starts blinking, and in a dark room, it’s quite bright and lights up the room, I wonder why no-one raised this in the comments. Are you aware of any solutions?
    I have a 2014 (new) version of Moto G. XT1068

    Reply

  156. johnwoodcockillustration says

    This morning my Google search bar and the central apps icon at the bottom of the home page ( circular one with 6 dots) have lost their transparency, they are just solid white, as is the background on the apps screens. I’ve turned phone of and on again but they are still solid. It’s not a big deal but is there a way of turning on the transparency again?

    Reply

  158. marcus says

    on my moto g 2 there is a small white light flashing next to the top speaker. what does this mean? thanks in advance

    Reply

  159. grace says

    I have no use for a second sim card. Is there a way to get rid of the ’empty 2nd sim card’ symbol on the status bar on top of the screen? Its annoying

    Reply

  161. April Wade-Martin says

    I can not get my protect phone M (motorola notification ) icon to show back up… I’ve done all the instructions somehow it was cleared
    ..now I have no notification icons on the left side…how do I get it back???

    Reply

  162. Wende Keirsey says

    All incoming calls on my Moto G are going straight to voicemail. When I look at “missed calls” the incoming call isn’t showing. Can you tell me what is going on?

    Reply

  163. beganmak says

    I keep my data turned off on my Moto G unless I need it and I sometimes get the message that I have received a voicemail that cannot be downloaded. Other voicemails are received with no problem. Do voicemails require either data or a wifi signal?

    Reply

  164. Earl Fong says

    From the Moto G manual: “At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, flick the bar down to find out.” That solved all the mysterious icons for me, including some very old notifications about people connecting with me via Google Hangouts.

    Reply

  166. Shirley Ludlow says

    I have lost the sound to all of my notifications even screen sounds, I have checked everything possible and all sound is on…can you assist

    Reply

  167. Akhil says

    in my moto g2 there is a icon in drop down menu bar… its seen as a profile pic.. when i tap on it. it says “The contact does not exist” so plz help me to add my own condact details in it…

    Reply

  169. Nabiel says

    hi Simon.
    My network indicator turn color from white into orange, what does it mean ? the signal strength shows max strength and H+ shows also.

    Reply

  175. Myles chance says

    Hi my moto g battery and WiFi icons have both gone grey and no longer blue is this normall or do I have to change it in the options please help me asap Myles.

    Reply

  179. Leon says

    I have a block of data available to me from my provider. just got notified by them that all my data is roaming.
    1 what is the symbol for roaming on a icons
    2do you think something is wrong with my phone or is it the provider issue that they think the data is all roaming

    Reply

  180. Luke says

    At the top of my phone in the notifications bar mine reads a constand stream of @ symbols i.e. @@@@@@@@@@@@@ right across the sccreen. Any ideas what it is and how i can remove them?

    Reply

  184. Helter Siquiera says

    Bluetooth is enabled, but your Moto G is not paired with any devicies. Trying to pair with Motorola Bluetooth headset 350.

    Reply

  186. Wendy says

    I used to have the notification icons in the upper left hand corner of my Moto G, but recently, at the advice of our carrier (after something had used up 250MG of data in one day!), I disables some apps and turned off “sync”, and now I no longer get the missed call or new email icons. Any idea how I can get those back?

    Reply

  188. Prakash says

    When ever i get notifications i see it on notification bar but its not showing on particular apps. for example if i get 2 whatsapp messages it will get displayed on notification bar but its not showing 2(red colored) on the whatsapp app(like red colered notifications shows in fb). Same problem for gmail, facebook as well. how do i set it?

    Reply

  189. Tridip Bhattacharjee says

    my mobile is showing caution icon and saying “restricted access changed” in the notification icon repeatedly for few moments.then it vanishes again..what should I do..???

    Reply

  191. likhitha says

    Hi i am using moto g dual sim,in dual sim settings,one sim slot has been disabled..how can we enable
    how can i resolve this problem..

    Reply

  192. vijaychandra says

    hi sir i have a moto g 8 gb,has u said about notification icons,i have a problem with that i cons,when i scrolldown the status bar am not seeing any notification icons please resolve my problem,the cc people are not understanding the problem if u give u r mail id i will send images to you

    Reply

  193. Shreyash Solanke says

    Thank sir …but another problem is battery when I m using Internet surfing battery down very quickly just like 90% to 80% in just 4 min n am using only 2g …. Sir plz solve my problem…

    Reply

  194. Shreyash Solanke says

    I have problem with …..restricted access changed…its very imbareccing…. Plz solve my problem Sir…

    Reply

  195. DooD says

    There is a triangle above the signal strength bar. what does this mean. Does it have anything to do with not being able to call out while roaming??? Thanks!

    Reply

  196. Priyanka says

    After Connecting to the internet I am not getting those 2 arrows in the opposite direction on the top on status bar. can u help me out?

    Reply

  197. priya says

    Notification icons are not showing in colours…. Why ???? Every icon showing white colour…. Plz help…

    Reply

  198. Piyush says

    I attached a pen drive through an otg cable … now after removing the pen drive, a notification showing ‘USB storage removed’ has popped up and is not budging … how do i remove it ???

    Reply

  199. Dede says

    I often charge my moto g while it is on. and the symbol is always lightning bolt even if it is fully charged. i have to look at battery settings to know if it is full already. does the lightning bolt symbol change when it is full? Thanks.

    Reply

  201. susan brown says

    Oh sorry .. I am now seeing your answer to my question yesterday. I guess I hadn’t refreshed. I am a newbie. Do you mean when the screen was lit up? I don’t think that was the case. But I’ll check it out. thanks!

    Reply

  202. susan brown says

    Hello. I wrote yesterday but my question disappeared. My indicator light (and accompanying chime) acts erratically when it comes to notifying me of emails arriving. Sometimes it notifies and sometimes it doesn’t. I can’t figure out reasons why. I rebooted yesterday and still happening today. Can you help?

    Reply

  203. Susan Brown says

    Hello. Most of the time, when I receive an email, the indicator light comes on. But sometimes it does not. Ideas?

    Reply

  204. Dean says

    Hello. I can’t seem to get rid.of the voicemail icon at the top of the screen. I don’t have any voice mail messages, and.I have rebooted. Any ideas?

    Reply

  207. SAHIL MITTAL says

    My MOTO G is sending messages automatically using only 2nd sim…. it is not asking select the preferred sim…??

    Reply

  208. Stalin says

    Hi My mobile Moto G 16 GB message application will open..And Message not send alert notification from my Moto G mobile how to clear the alert??and already reboot the mobile but same thing once open the Message application Same error alert comes t her and already i delete all msg..plz help us this case..

    Reply

  209. swati says

    I want go get rid of failure sms notification from my moto e phone. alraedy deleted the failed message, but still getting the failure notification. please help me out here.

    Reply

  210. Kuldeep says

    hi,
    I could see 3 no service in my notification window (right below). what does that mean and how do I clear that notification from notification window. please help me..

    Reply

  211. Kuldeep says

    Hi, I have started using moto G from the last week only. My problem – i have logged in FB and gave some comment but due to not connected to wifi it didnt updated in fb and the same has notified in notification window.. but now even after connecting to wifi those notification still persists. i tried to clean up notification window but i could n’t … so please help me how do i clean them ?

    Reply