Many Moto G5 owners failed to install SIM card in Moto G5 due to vague illustration in Moto G5 user manual.
This Moto G guide shows you how to install Moto G5 SIM card(s) and micro SD card correctly.
What’s the difference in SIM card slot for Moto G5 and Moto G5 Plus?
One of the major differences between Moto G5 and Moto G5 Plus is the removable battery in Moto G5. Of course, Moto G5’s back cover is also removable.
This results in different design of the SIM card slots in Moto G5 and Moto G5 Plus.
As explained in Moto G5 Plus SIM card guide, Moto G5 Plus features a removable SIM card/SD card tray.
But in Moto G5, the SIM card slot and micro SD card slot are under the back cover. There is no removable SIM card tray in Moto G5.
This means you must remove the back cover to install Moto G5 SIM card (and micro SD card as well).
How to install Moto G5 SIM card?
Moto G5 has two versions: single SIM version and dual SIM version depending on your region.
The dual SIM version of Moto G5 (and G5 plus) is dual standby only. If you need to keep both SIM cards available at all times without missing any calls, please read How to make two SIM cards always available in dual SIM dual standby Android phones?
Unlike other dual SIM Android phones, Moto G5 has a dedicated micro SD card slot in both single SIM and dual SIM versions. This means you can use two SIM cards and a micro SD card concurrently in dual SIM version of Moto G5.
To install Moto G5 SIM card, you may follow these steps.
Step 1: Power off Moto G5
You must power off Moto G5 before installing SIM card.
You can hold the power button for 2-4 seconds and then follow the on-screen power option to power off Moto G5.
Step 2: Remove Moto G5 back cover
After Moto G5 is powered off, you can now remove the Moto G5 back cover.
As shown below, you can gradually peel off the back cover starting from the small gap (groove) in the bottom of the phone.
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