Moto G Phone Guide

No nearby Bluetooth devices were found.

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    • December 6, 2014 at 5:31 pm #959
      grprice47
      Participant

      I can pair my moto g with my dell laptop running win 8.1. Lap top shows device connected, but when I try to search and connect with my moto g it says, No nearby Bluetooth devices were found. It has worked only once. Not sure what happened, I have tried all suggestions on this web site but to no avail. Also tried the ES file manager, but no success. Not sure why phone can’t find Bluetooth device. Help!

    • December 7, 2014 at 2:15 am #960
      simon
      Keymaster

      You can try to turn on visibility of both devices. For Moto G, go to Settings–Bluetooth, tap your Moto G name (default is XT10XX). It then should display “visible to all nearby Bluetooth devices” with the counter.

      • December 7, 2014 at 2:52 am #961
        grprice47
        Participant

        Thanks Simon. I have already done that on both devices. The lap top will connect, but moto g will not locate the Bluetooth devise even though they are paired. I am completely stumped as how to fix it.

    • December 7, 2014 at 10:45 am #963
      simon
      Keymaster

      The PC may use some cached files. If it is really paired, your Moto G should show it is paired.

      Anyway, the Bluetooth on laptop can be very tricky. If you have the driver file (or bluetooth utility from the vendor for your laptop), you can try to reinstall it.

    • December 7, 2014 at 10:21 pm #964
      grprice47
      Participant

      Both lap top and phone display paired, but phone will not locate the lap top in order to connect. I installed and re-installed lap top Bluetooth driver, but still no connectivity. Phone displays “No near by Bluetooth devices found.” Guess I have run into a road block. Don’t know of any way to uninstall and re-install Bluetooth driver on phone. It has to be something simple, but I can’t figure out what. I have tried just about everything.

    • December 8, 2014 at 2:02 pm #966
      simon
      Keymaster

      You need unpair them first. Then let them find each other with visibility turning on.

      You cannot uninstall Bluetooth driver for the phone as it is part of the firmware. You need reset the phone if you want to clear all old settings. (you need backup your data and files before resetting).

    • December 8, 2014 at 8:06 pm #968
      grprice47
      Participant

      I have done that several times paired, then unpaired. They will pair, but won’t connect in order to transfer files. As I mentioned in first post, it worked one time, but since then cannot get the phone to recognize laptop Bluetooth device any more. Perhaps they just are not compatible.

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