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Issues with Moto E

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    • August 18, 2014 at 6:54 am #612
      Rajee
      Participant

      Hi Simon,

      Wonder if you can help me out with some issues in Moto E.
      I purchased this around 2 months ago. Initially used an Airtel Sim (cropped) and was not facing any problems. Yesterday changed SIM to my alternate Vodafone SIM(cropped) and am facing multiple issues viz.,

      a. Frequent connectivity issues – red triangle with a white cross- at least 4-5 times a day. Is solved only after switching off and trying to call from some other number, that too after 5-10 mins.

      b. Google Voice Search not working – If I speak something, it says recognising, then after 2-3 mins, it displays “Cannot reach Google at the moment”.

      c. I am using only one SIM in Slot 1. Also, I have a 2G mobile internet pack activated on the Vodafone number

      Please help. I was not facing any issues with the earlier Airtel SIM.

      Thanks in advance

      Rajee

    • August 18, 2014 at 11:57 am #616
      simon
      Keymaster

      1. probably it is due the poor contact between SIM card and the phone. If possible, you may try to get the official micro sim.

      2. very likely, the internet connection is too slow or interrupted.

      3. 2G mobile data (gprs) and voice cannot work simultaneously. 2G connection usually is too slow for internet browsing or Google voice search. it is more or less for mms.

      • August 18, 2014 at 3:00 pm #618
        Rajee
        Participant

        Thank you, Simon. I shall replace the SIM and try.

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