Battery consumption

What is the screen time?

You can check the battery usage to find out whether you can find out the app that actually drains battery.

You can also try this app to force some inactive apps to sleep. https://play.google.com/store/apps/details?id=com.oasisfeng.greenify
(you need add third-party apps to the list. When you are no going to use the phone for more than 2 hours, you can force the apps to sleep.)

If you tap screen on the battery usage page, how many hours and minutes are reported?

Anyway, it seems maybe some system processes are draining battery heavily, so, you can shutdown the phone, wait one or two minutes, then power on again.

Occasionally, the battery level is not properly reported. You may check this guide (it was written for Moto X, but it also applies to Moto X): http://motoxhub.com/how-to-solve-battery-life-problem-of-moto-x-after-kitkat-android-4-4-update/

Of course, if none of these works, you may ask the local service centre to check the hardware.

Hi Simon,
My Moto G(16GB, Kitkat version) is draining battery in less than a day with Wifi off, Bluetooth off, no internet connectivity and usage till now (as of now I am using my phone just like an ordinary mobile phone)….receiving 1-2 call per day….no gaming, no messaging, haven’t downloaded any android apps….not playing music or camera..not using live wallpaper or playing videos
Sim1: 3G Active
Sim2: 2G Active
Battery saver on, sleep after 15 seconds, auto brightness off (set low),
Have followed 5 steps instructions twice.
Please help me ASAP. Should I asked them to change the device?
I bought it from Flipkart. I have been using this phone since 10th April. I am still on my replacement period. I don’t wanna loose that opportunity.
I have taken the screenshot but failed to upload here. Let me know if you need more information.

Battery Saver on
2% Not Charging
23 hrs 1mnt on battery
Google services 23%
Phone 23%
Android system 13%
Screen 10%
Call Standby 8%
Android OS 8%
Phone Idle 7%
Voice calls 5%
com.android.systemui 2%

Thanks in advance

It looks like some Google services or system processes are draining battery. This is quite tricky: it can be sync services (unless you turn sync off globally, turning off internet connection does not turn off these services), it can be calendar services, it can be location services… Unfortunately, after Kitkat update, it is harder to identify unless it is rooted.

For such issues, reboot is usually not sufficient. Sometimes, you need clear the cache partition.

If you can replace the phone without additional charges, I would recommend you to replace it.