Moto G Phone Guide

All About Moto G: a definite guide for Moto G phone, is online now!

by 95 Comments

Moto-g-phoneThis brand new website is for  owners of Motorola’s new Moto G phone.  All the topics are  on Moto G, and everything you need know about Moto G will be covered.

The community is about Moto G, and it is for you.

There are various sections in the website:

  • Manual section: you can  find the official Moto G user manual here. You can read online with the embedded PDf viewer, or download the PDF file to your desktop to read it later.
  • How-to guide section: you can find both short and long guides on how to use all features in your Moto G phone.
  • Buyer guide section: you can find the comparison between Moto G and other smartphones. This will help you decide which phone is for you.
  • Accessories guide section: you can find some essential or cool gadgets for your Moto G.
  • The Moto G forum section:  you are free to discuss anything related Moto G.
  • More sections will be added

If you have any suggestions, you may leave your message in the comments or relevant pages, or contact us privately.

Don’f forget to subscribe to our free Newsletter: Moto G Update, to get the latest updates, tips and tricks, and other info on Moto G. Some contents are exclusive on the newsletter.

Reader Interactions

Comments

  1. Allan Hewison says

    Where are music files held? I have copied mp3s to the phone and can play them through “Play Music” but I don’t know where the files are held and how to delete unwanted ones.

    Reply

  2. Gina says

    Hi Simon, I have a moto g and have been saving links from Facebook and I cannot locate where they are being saved to. Can you help me with this please? Thank You Gina

    Reply

  3. vikas says

    in my moto g have Downloads apps(pre downloaded) but no any file download in that apps,tell me please the use of download apps

    Reply

  4. vikas says

    hi simon,
    today i downlaod HD Video song via uc browser,but after completed downloading i am unable to find video in my phone(moto g 2nd gen),where is stored the song please help

    Reply

  5. manoj says

    Oh I’ve got 3g connection now. Thank u. You are right this area is not ccovered with 3g. I went to another area and I got 3g network there.

    Reply

  8. Richa says

    Hi Simon: I have 3G connection for mobile data(tatadocomo Sim) on my motog 2nd gen. But the connection shows at best an E (indoors) or at few times H/H+ outdoors. Connectivity is also poor in H/H+ status. The same Sim and connection was working absolutely fine on my Samsung grand and samsung s duos for last one year.
    I have tried all permutations n combinations…switching the sims, putting off WiFi, all settings for network etc etc
    On WiFi the connectivity is OK.
    Any solution?
    Thanks in advance

    Reply

  9. pooja bhatt says

    I am using moto g 2 gen ph…can anyone tell me how can i share my music throught bluetooth..i am not getting any option..and second prob is ..is there is any refresh option while using crome..??

    Reply

  10. Nitin says

    Today I’ve updated Motorola Assist. I’ve set the address but could not figure out how to put it to work. As it fail to announce the caller or read sms. Any suggestions?

    Reply

  12. Avishek Sinha says

    1. How can I delete a song from my moto g ?

    2. How can I delete a file that I received via Bluetooth ? (Web page link file)

    Reply

  14. sreehita says

    Hi simon,
    Its been 6 months am using moto g. From 3rd month am getting ‘restricted access changed’ message.its cumg aftr inserting bsnl micro sim which was cut by me. After dat i totaly removed my sim n took another bsnl sim. But the message was displayg again. When i keep only reliance sim it was not displayg.but now keeping only bsnl sim…it displays again. I also reset my phone but am getg same msg ‘restricted access changed’ emergency calls are blocked. May i know its the problm about bsnl network or any thing.when ever i change wifi n mobile data on/off and making any call…it displays.plz help me simon.

    Reply

  15. Toby Anderson says

    Hi Simon,

    Both of my simcards won’t connect to the mobile network at the same time. The company that I bought the phone from tells me that the phone is standby only and that only one sim can work at any one time. I believe I have read that both sims can be connected but when a call comes through the sim not receiving the call will go on standby.

    Can you clarify please?

    Cheers
    Toby

    Reply

  16. jenifa says

    I can’t download the files from media fire….. I trying this link (http://www.mediafire.com/view/sr0h50w9zkj71gx/Kanimaikkul_Chirai_Vaipen.pdf), (http://www.mediafire.com/download/seepnn6e6518abp/BK2.pdf) to download the PDF files through my moto g…. But it didn’t download…. it shows the msg box…. “The file cannot be downloaded because it is not a valid PDF files…. But in my PC the file will be downloaded….. I want to download the files in my mobile…..

    Reply

  17. Saurav says

    I selected the Wi-fi only option by mistake when downloading the Kitkat update.I dont have a WIfi network available so I want to download it via my mobile data network. But I cant revert back to that setting. Please help !

    Reply

  18. jenifa says

    I download the story books on mediafire…. But I can’t download any stories (PDF files) from it…. I also tried some other websites…. I can’t download it ….

    Reply

  24. Aswin says

    Some times when I call or when I receive any calls to my moto g its not hearing and mic is also not working but call is in running, due to this I have to restart my mobile often. Can u give some solution regarding this plz.

    Reply

  25. Deval Sharma says

    I have a Moto G with Android 4.4.2. My concern is that the Call Recorder does work properly on the phone. I can not record call both ways. I an only record the interaction at my end and not what the other person is saying.

    Reply

  27. Raj says

    What is SMS storage limit in case of moto g? Is it dependent on number of SMS or space occupied by SMS.

    Reply

  28. sam says

    how to save a Birthday reminder in this moto g mobile i need some thing where i can save it so tat i get the B`day or other reminder wat to do for tat

    Reply

  30. Rama says

    Is it possible to charge this mobile by connecting it into a USB port of a desktop or a laptop? I tried it charging but not able to. The battery icon shows as its connected and charging but unfortunately its not charging the battery.

    Reply

  31. Vinit says

    Everything looks good, but the call history or dialing list looks completely white, the look and feel is so bad there… is there any setting to do it some colorful ?

    Reply

  33. Keshav Jakhotia says

    When I unclick “vibrate on touch” under sound in settings, then vibration stops at operation. But in case of using whatsapp or messaging or find a mobile number, vibration starts when I touch keyboard. Is there any way to stop this vibration in moto g??

    Reply

  34. shalini says

    i’m unable to connect my motog mobile to pc..i was trying to install motorola device manager..it is not being installed in my laptop of win 7 version
    wat should i do???any suggestions

    Reply

  37. IMC says

    How can I tell which network handset is locked to (service provider lock), without having to try lots of different sims?

    Reply

  38. Sengupta says

    I installed VLC apps from google play store. transferred a movie from laptop which was in VLC format. after watching the movie in phone, now I want to delete it. how?

    Reply

  39. Ranjan Kumar Bala says

    as my point of vew one thing that disatisfied me,the ear phone provided with moto-G,it hert the ear,the design was old one, it should be roundshape due to which it gives comfort for listening more time whithout pain.

    Reply

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