Moto G 2015 camera guide

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• Is there some sort of setting for video length? I was trying to record a video and it cut off at 6 minutes saying that it had reached some sort of limit. I'm not very smartphone literate (obviously) so I'm not sure if it ran out of space or what. Anybody have any ideas?

  • Do you use any micro SD card? For normal videos, the length depends on available storage space or 4GB if your SD cards was formatted on the PC. For slow- motion videos, it usually limits to 10 minutes to save storage. The phone may also become very hot if you record slow-motion for an extended period.

• HOW TO LOCK SCREEN OR DISABLE SCREEN WHILE RECORDING THE VIDEOS IN MOTO G4 PLUS?

  • The screen should not be locked when you are recording .

• I tried switching it off. Thank god my problem got solved. Thank you for your advice

  • Thank you for sharing the update.

• The phone player. What about youtube ?? How i sort out YouTube problem?

• The video is lagging a bit. Whether i play something in youtube, insta or videos in my phone.the video lag behind audio. The audio will keep on playing but video will b playing 2-3 sec behind audio. Please help!!!!!

  • What app did you use to play local videos? You can try VLC for Android.

• My Moto G has gone from Hero to a version of Zero overnight, I can't update because it says no space, no option to move camera storage as no option in camera menu, all apps that can be moved to SD card have been, now can't do very much above the basic stuff. Cache cleared, camera data cleared, rebooted 2x. No new apps installed. Help please!

  • If you have updated phone to Marshmallow, you can use SD card as internal storage. You may refer to this guide http://gadgetguideonline.com/android/android-marshmallow-guide/how-to-use-micro-sd-card-in-android-marshmallow/

    Also, for the default Motorola camera app, in the camera settings, you can set the storage location. On the old version, you need to rotate the ring to see all camera settings.

• Since I upgraded to Marshmallow on my Motorola Moto G 3rd Generation, the camera is no longer instant, now it takes 5 to 8 seconds. to take a picture, just to start recording a video and a little more in storage. I have already changed SD and nothing, please help me.

  • You can try to clear cache and clear data for the camera app in Settings - apps. This will reset the camera app.

    You can also try other camera apps, for examples, Google camera.

    If you have problems with other apps, you may try to clear cache partition to see whether it helps.

• My moto g is lagging a bit. Its ram is stuck at 1.6 gb even if I don't it for 6 hours. What should I do?

  • Android always tried to use all available RAM because unused RAM is actually wasted. Android normally can manage RAM effectively.

    If this happens recently, you can try tool reboot the phone. You can also try to clear cache partition.

    Don't install any memory manager or task manager or similar apps. They will only make things worse.

    • Thanks rebooting my phone helped me

    • How to reboot or clear cache? Will rebooting it reset my phone data?

      • Reboot Moto G: hold power button for 2-3 seconds, then follow on screen option to power off or reboot. You can alaso just gold power button for more than 7 seconds to reboot directly.

        To clear cache partition for Moto G, please follow this guide.

  • Even if I don't use it for 6 hour*

• I have noticed with the MotoG3 that when you take a STD pic it can be as high a 3 or 4 MB - and a video not even of any great size can be over 300MB - SD card and internal memory are used up very quickly and the transferring of pics to F/Book and others is nearly impossible for videos - can the resolution be turned down so that more pics can be kept?

  • The default camera always take photos in highest resolution. It does not offer the option to select resolution.

    My recommendation is Google camera app https://play.google.com/store/apps/details?id=com.google.android.GoogleCamera You can set different resolutions for both photos and videos.

    BTW, you should backup photos with Google Photos. Facebook compresses photos and it is not good for backup.

    • Thanks for your replyWhen I go into google play and type in google camera I do not get such a thing? I have checked out what the symbol of the app looks like in google images and its not there. When you click on your link it sends me to a page where it says -

      Sorry! This content is not available in your country yet.
      We're working to bring the content you love to more countries as quickly as possible.
      Please check back again soon.

      • Google camera app is available in regions where Nexus devices are sold officially.

        Anyway, you can tap the link in your phone (choose Google play to open) or download the APK files from apkmirror.

• How do you get Google camera? not on Play and any other sites say it won't work on the MG3. What is the best photo app?

  • Google camera is available in selected regions (where Nexus devices are officially sold).

    You can download the APK files from APKmirror. For Marshmallow, you can try this one: http://www.apkmirror.com/apk/google-inc/camera/camera-3-2-045-release/google-camera-3-2-045-2821762-30-android-apk-download/

• On my Moto G3, when I set the timer to 10 seconds it often takes the picture before 10 seconds expire, even though it counts down to 0 and seemingly takes the photo then. It doesn't happen every time but I have reproduced the behavior several times. Also, the second beeps sometimes stop half way through the countdown, and then come back for the last few seconds.

• What happens when I clear the cache?

  • Some cached files will be removed. It should not affect your data or files.

• Is there any way to disable 'burst mode'? Having triggered it by mistake several times I find it extremely annoying

  • Unfortunately, you cannot disable the burst mode with the default camera app. You can try Google camera if it's really annoying.

• Hi, is there any way to take a picture WHILE recording video?
  Also, i have trouble with zooming. sometimes it works and other times it just does photo bursts or moves around the focus feature. i would appreciate any advice, thanks!

  • No, Motorola camera app doesn't have the feature to take photos while recording.

• I'm trying to set my Moto G 2nd Gen phone camera to print the date, like it's done for digital cameras, but I see no feature in the settings that allows this. Is that possible

  • Smartphone camera apps do not have this feature to print date/time because you can edit the photo on the phone and any text or logos you want.

    If you want to add date/time on lots of photos (in batch), there are many such apps in the Play store.

• Thank you. Clearing data and cache solved the problem. Now its focus is working fine

  • Thank you for sharing the update.

• Yeah I tried and its working fine.

  • in Setting--apps--camera, you can try to clear cache and clear data for camera app. Then try again.

• My moto g is not able to focus photos properly. Like if we take pic of object that is 15-20 cm away from camera. The pic is blurry. Even if i manually try to focus . It is not able to focus properly( results in blurry pic). What is the problem?

  • Did you try the camera in other camera apps, e.g., Google camera?

• I have Marshmallow in Moto G3. In the settings I find Focus and Exposure Control is missing. While taking a snap I cannot zoom in or out. Can anybody help me out?

  • Did you try to update the camera app? You can always pinch to zoom in the preview screen.

• Well! Actually i don't want to have a camera option on my lock screen..because of a nasty kid at my place he clicks so many pictures because of dat option..hence, I want to remove dat camera from my lock screen so plz help me out.....

  • You cannot remove the shortcut in lock screen for the default Google Now launcher.

    You have to use third-party launchers which may allow customization for the lock screen,

• I am not able to download google camera in moto g3. Can't find it in play store and apk file downloaded from net is not opening. What should I do to download it? Is it not possible to download it in moto g3?

  • Google camera app is only available in regions where Nexus devices are available. You can try to download latest one from APKMirror.

    If you are on Lollipop, you can try this one: http://www.apkmirror.com/apk/google-inc/camera/camera-3-2-042-release/google-camera-3-2-042-2770680-30-android-apk-download/

• I am looking to disable the volume key from causing the camera to take pictures. Any thoughts or ideas. Thanks in advance.

  • No, you cannot disable the volume key for taking photos. The feature was baked into the camera app and there are no options for users to change it.

    • Thanks ..... Will look for app to do this for me

• i have tried since from dec.to turn shutter sound off but the company is not in a position to get software why they introduced marshmallow is it a good co.

  • It actually depends on the firmware version/region. In some regions where the Marshmallow update was released later, the option is still there.

    Anyway, you can try third-party camera apps, if lowering the ringtone does not help.

• There is a blur in the images while taking photos.how can solve that

  • Besides, what I have also stated in previous reply the following may help;

    Swipe the screen (inside camera mode) from the; left- to the right handside that should display a semi-circle with features.

    Select the focus feature.

    It will display a ring on the phone's display, that you can move around the screen and focus sections of the screen that may solve the blurredness problem.

    • when i swipe the screen from left to right - i do not get the circular settings possibilities, i get a list with shutter sound,storage,quick capture,save location,photosize, shutter type and video size.

      • The camera app in different Moto devices may be different. You are using the latest version. In previous versions of camera app, it is a ring. The latest version is a normal navigation.

        What do you want to get?

  • Keep the camera still whilst taking photos.

    Instead of taking photos by tapping the display, press the volume up button to take pictures instead, which should stabilize photos taken.

  • Are you using tap to focus feature? Did you try other camera apps, e.g. Google camera?

• Can I use volume rocker to record video directly

  • No, Motorola camera app doesn't offer this option to record video or take photos with volume button.

    You need try third party camera apps which may offer this option.

• Battery is draining alott in my moto g3.even if i using it barely, what should i do?

  • You need check battery usage details in settings- battery to find out apps that drain battery.

    You can reboot your Moto G to see whether it helps.

    • I know this site is for moto g. But i want to ask something about moto e2. My friend is using moto e2 and the notifications sound are not working in her mobile.whenever there is any notification, the sound doesn't come. We tried power off option but that also doesn't change anything. What should she do. Please tell?

      • What's the notification mode: sound, priority or none? Try to change to sound ( all ), then check volume settings for notifications on settings - sound and notifications. Also make sure when you tap default notification tone, you can hear the time.

        • I have done all the things you told me to.. Bt nothing happen. When we select the notifications sound,, sound doesnt play. What to do?

        • if you change notification sound, do not press back button too fast, you should hear the new notification sound.

    • Will doing reboot cause any harm to phone contents? And how to reboot moto g3?

      • Rebooting Moto G should not affect your phone. It's just like rebooting your PC.

        To reboot Moto G, press and hold power button for more than 10 seconds until it reboots.

        Another way to reboot Moto G is to power off, then power on the phone. To power off Moto G, hold power button for about 3 seconds, then follow on screen option to power off the phone.

• i have insert sd card in moto g3 mobile but in camera storage location option is not display and as well as sound option is also not display.please suggest.

  • Very likely, your moto g was updated to Marshmallow. if you need save photos to SD Card, you need set SD as internal storage.

    For the camera shutter sound, it is a known problem in Marshmallow update.

• After the latest update in G3, The focus icon in camera settings is gone.

  • Do you mean manual focus and exposure control? You can try to clear cache and clear data for camera app.

• When the motog 2015
  is fully charged. Will it automatically stop taking power supply?

  • You can wake up the screen. It will show you how long it needs to fully charge the phone. If it's fully charged, it will also show you it's fully charged.

    Once the phone is fully charged, you should disconnect Moto G from the charger. The charger is not smart enough to cut off power supply. There is still a trickling current to these phone. This is not good for the phone in long time although it's safe. It's not a good habit either.

    • Thank you

• Adjusting ringer volume doesn't work. Nor does deleting data of camera and then adjusting it. This is a nuisance. And Motorola should fix it in its next update. It has been fixed for Motorola X2 2015. Just not in G3.

• Motorola should disable camera shutter noise back in its next update. The noise is very annoying. And also unnecessary.

• After Marshmallow update I am not able to switch off shutter sound of camera in Moto g3... can somebody knows how to do it ?

  • OTG problem also
    Its not loaded photo, file, music etc are not loaded while connecting OTG
    Its not showing in gallery etc... in play music also

    • There are no known problems on OTG in Marshmallow update for Moto G. You can try to clear cache partition to see whether it helps.

  • This is a known problem in Marshmallow update for Moto G. The sound settings inside camera app is gone.

    A workaround is to lower the volume in home screen (when you are not using apps).

• I accidentally made Google photos as my default camera photo viewing instead of Gallery. It opens in Photos instead Gallery on swiping. Can you tell me how to change the back to default Gallery option?

  • You can clear app default for Google photos in settings - apps - photos.

• After the marshmallow update I failed to update Google play services. How can I update now

  • Try again. You can try to reboot the phone.

    • I tried to update the Google play services but failed 2 times and now it is not asking.I searched it in play store but didn't find it. Conference call is also not working after the update. I cleaned the cache partition also.

      • It's working now.

      • No that is also not working. It'll be on hold only.

        • Do you have the add caller icon when the phone is engaged with one person?

      • No options fr conference call when I dial.

        • Do you have the + option after you are connected to first person?

      • If it's not asking for you to update Google play services, it means it's updated already. Otherwise, some apps will ask you to update.

        For conference call, what messages did to get?

    • I reboot the phone and done all the things. My Ethernet adapter is also not working now.

      • After rebooting the phone, did the phone as you to update your play services? You also need update many other apps, especially Motorola apps.

        Ethernet adapter? are you referring to USB OTG? It should still work on Marshmallow. You may try to clear cache partition for Moto G to see whether it helps.

• Earlier, I could see the play music bar even on my lock screen. Recently, it has stopped showing both on the lock screen and notification bar.

  • Which music app are you using? Did you disable notification for the app?

• Can't able to turn off the camera shutter sound after marshmallow update in moto g3 >_<

  • What happens if you change volume all the way down to silent?

    • I put it on silent mode , bt thn also shutter sound is made when a photo is clicked. What to do please tell? After updating to marshmallow, shutter option is gone. Rest all other are there

      • Not sure about the issue. I tested and the shutter sound is gone when volume is set to none (vibrate icon).

• not able to clear cache partition in motog3 please help i lost my volume shutter option

  • Please read this guide to clear cache partition for Moto G3.

    Please pay special attention after getting dead Android.

• I updated marshmallow and clear cache partition you sent one link is it same for marshmallow

  • Yes, it also works for Marshmallow.

• Hi all when I'm launching my camera I'm not able to see camera icon to switch from front to rear camera can anyoneplease help me out in solving this...

  • You may try to clear cache and clear data for camera app in settings - apps. If the button still doesn't turn up in camera app, you may have to backup the phone and try a factory data reset.

    Of course, you can visit local Motorola service center to check the phone. Occasionally, the issue can be caused by some hardware failures.

• S I updated all apps from play store including camera also but shutter sound option only not coming after rotating setting ring in camera app

  • how to do clear cache partition ??

    • Please follow this guide to clear cache partition for Moto G: https://allaboutmotog.com/how-to-clear-cache-partition-on-moto-g-and-moto-x-after-android-lollipop-update/

  • Does it miss any other buttons?

    • No shutter sound option only not coming.

      • Not sure. Did you try to clear cache partition?

• Sir i updated moto g3 marshmallow but camera sound coming in silent mode also and camera shutter sound settings not coming after rotating setting ring in camera app please inform me sir.

  • Did you try to update all apps from Play store?

    • Sir what to do i really didnt get the update yet.im really shocked now.

      • Conference call is not working after the update.

        • What do you mean "not working"? any error messages?

      • I updated my device to marshmallow but failed to update Google play services what to do

        • Reboot the phone, then try again.

      • I'm feeling very sad cuz I didn't get the update yet.

        • Just wait a while. If the phone works well and meets your needs, it is not urgent to update.

      • Update is airways rolled up in phase to avoid traffic jam. Just wait a few more days.

  • Man i didnt get 6.0 update yet why? R u frm india.

    • I am an Indian from Karnataka only....

  • When did moto g3 got 6.0 marshmallow.

    • 18 Dec only I got marshmallow I updated on that day.but camera sound not getting off

      • In your device go to settings--about phone--then tap on android version tell me what does it show.

        • It is showing 6.0 version and if u r touch and holding on Android version means one more option will come that also u touch and hold means one game type will come check it

      • I'm still running with lollipop 5.1.1. I too got the update its size was 53 mb. The only thing changed in my device is menu icon.

        • No it is nearly half GB I think so bt nt sure I forgot k

      • I'm also using moto g3 but I didn't get the update yet.

        • I think u will get early.who purchased before I think they got I got Oct 31st and u ???

• I m not getting any option to change shutter sound.. Rather volume button sign is not there in camera settings .

  • Rotate the settings ring in Camera app to find the option. You can turn on/off shutter sound, not customize shutter sound.

• In my moto g3 quick launch of camera is not working.

  • Did you turn on the camera quick launch?

    • Yes. In camera settings when it asks for try to quick capture it'll works but when I came to menu and tried to quick launch it's not working.

      • Did you enable it in settings? Did you install any third party task manager, gesture or antivirus apps? These apps may prevent the quick launch.

• there is any option to switch of the yellow flash light separately in moto g3

  • You can turn off flash light in camera settings. Pull out the settings ring, rotate it and you can find the flash options.

• my camera quality(G3) is very low compare to other camera(G2). there is ni sticker in camera. i was tried other camera apps. pls give me solution.

  • Unfortunately, there are no easy solutions for such problems. You need identify the problem. Then you can manually adjust the exposure and focus as mentioned in the guide.

    Anyway, you can try to turn on/off HDR to see whether it helps.

• my moto g3 turns on the torch when I flick left/right and doesn`t open the phone. also when I press the volume down button it takes multple pictures instead of zooming.
  comments please

  • Swipe upwards to unlock the lock screen.

    • thank you Simon, but why does the camera take multiple pictures when I press the volume rocker,(not mentioned in manual)

      • me again, just realized that the zoom works by moving the finger up or down the screen, which seems that `burst` can be done by screen or rocker.
        regards
        mike

        • Yes, tapping volume rock and tapping screen are identical (as pressing shutter button). In 2015 models, tapping and hold screen or volume rocker is for burst mode.

      • thanks again Simon, my g is 2015 but the `burst `works with screen press and volume rocker press, how can I stop it working on the rocker? (so I can zoom with it)
        regards
        mike

      • Motorola camera app allows you to use volume rocker to take pictures. This feature was added in March 2014. Most smartphones vendors (e.g, Samsung) have this feature for long time. Bu tin Motorola camera app, if you hold the volume button, it will take photos continuously until you release the button. It works like burst mode, but it is not because burst mode is available only in 2015 models.

        If you want to buy a selfie stick, you should try to get a Bluetooth one, not the one with audio cable. The audio cable ones may not work with Moto G.

• My camera is OK on the rear camera setting, but when I try to use the front camera I only get a white screen. Hardware problem? Anyone else experienced this?

  • Did you try Google camera app?

• The camera does not focus clearly on close objects also it takes some time to focues. How to fix this problem?

  • Did you try other camera apps, e.g., Google camera?

• Moto g3 has more of a yellowish tone in d pics clicked from d default camera app. While moto g2 hasn't. the colors of objects are more close to real in moto g2. Is there any way to fix d yellow tone in g3?

  • Same issue here. But it does not happen for the first photo you click and after that the sound arises from second clicks and remains on there after. Same case is for screenshots also. Please help .

  • mine moto g3 has the same issue...yellowish pics..though not seen in laptop/computer....even with google camera photos are almost same...how to reduce this yellow tint?pls help.....

    • Turn on/off HDR to see the which is better.

      Try not to use flash.

  • Did you check the photo on the pc? You may also turn on /off the HDR to see whether it makes difference.