For Moto G (including Moto G 2nd Gen), the SIM card slot is under the back cover. So, to insert SIMcard, you must remove Moto G back cover.
In addition, the micro SD card slot in Moto G 2014 is also under the back cover. You have to remove the Moto G back cover to put in your SD card.
However, for many new Moto G or Moto E owners, it can be frustrating to find the correct way to remove Moto G back cover due to Motorola’s unique design for the back cover.
You cannot peel off the Moto G back cover.
Please follow this guide if you want to remove Moto G back cover properly. Otherwise, you may damage the back cover.
It is recommended to remove Moto G back cover only when the phone is powered off.
To power off Moto G, press and hold the power button and follow the on-screen instructions.
You need to turn Moto G upside down so that the USB port is facing up. This is the most comfortable orientation to take off Moto G back cover.
Anyway, Motorola designs it in this way.
You need to use two hands to remove Moto G back cover.
You also need to press the Motorola logo hard (apply some force, not just put the thumb there) so that it is easy to pry the cover off.
Please remember it is not necessary to use any tools to remove Moto G back cover. Such tools may damage the cover or internal parts
If you still have problems to take off Moto G back cover, you may check this official video.
Moto E back cover shares a similar design of Moto G back cover.
So, you can remove Moto E back cover with the identical method mentioned on this page.
This applies to both Moto E and Moto E 2nd Gen (Moto E 2015).
But for newer Moto E devices, for example, Moto E6, there is a notch on the side for you to remove the back cover, as explained in this guide.
For the following Moto G phones, you cannot remove the back cover unless you break it (or use a heat gun :
These Moto G phones were designed with a non-removable back cover. The back cover in these phones is usually glued to the phone. If the material is glass, you need a heat gun to remove the back cover. If it is plastic (usually in the Play or Power models), then you cannot use a heat gun.
Please note, for these Moto G phones, it is NOT necessary to open the back cover. The SIM card slot can be accessed from the side or top of the phone.
So, you should NOT remove the back cover of these Moto G phones.
If you have problems or questions to remove Moto G back cover or to remove Moto E back cover, please let us know them in the comment box below.
The community will try to help you.
For more Moto G online manual pages, please check this page.
For detailed step-by-step guides, please check Moto G How-to guides page.
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I'm sorry , I ment can I transfer the actual hard drive components to the other phone case.
If you mean the storage, no, it is almost impossible to re-use it. The usage is different from hard drives (or SSDs) in PC/laptops.
Can I transfer the hard drive components of my moto g play - 2023 to a moto g play - 2022?
Depending on the contents you want to transfer.
Almost all Google account related contents are automatically synced to Google drive already. You can access them from any devices.
Media files and documents can be manually copied. But app data (e.g., you game settings) usually are not transferable unless the app offers own cloud sync. Please some apps (e.g.,) only offer you access to some data on their sever. In this case, you need to configure the app on the new phone and then access. The data are not saved on your phone.
I have a little needle stuck in the sim card hole and I can't get it out.
Most handphone shops have the tool to remove it.
I have a moto g power 2021, the screen needs to be replaced having dropped it. How do I get the back off, it is tight, not a razer blade fits into the seam?
Moto G Power 2021 was designed with a non-removable battery, and all ports are outside of the phone. So, it is not easy to remove the back cover (although it is plastic). You'd better check with the local handphone shop. They usually have better tools for such a back cover.
You have to just slide your thumbnail in that starting point grove on the lower left side and keep sliding your thumbnail along the whole perimeter groove, it starts to lift on the right side, start pulling it away while keeping sliding your thumbnail around the whole perimeter, it eventually releases. It takes a few tries and one heck of a sore thumb later.
If I knew then what I know now, I would have never bought this piece of shit.
Simon, Thanks for the response, I have used 2 official ejection pins sent with my sim card when I recently changed carriers. When both of those broke, I then tried a paper clip. I gave up and took the phone to a shop. The tech took it in back so I don't know how he opened it, but he did. He took out the previous carrier's sim card and was reluctant to put in the new one because he said the eject mechanism inside the phone was gone so no amount of pushing on the eject pin would ever open the slot again. I said i didn't anticipate having to change sim cards again so go ahead. We put the new card in but it turned out to be defective. The carrier has sent a new card but I have no way to replace it now. In the absence of installing the new card, I am often unable to get and send texts and there are other issues that don't work properly.
Unfortunately, if the phone is out of warranty, the repair can be very expensive (if there is a local service centre) if the card cannot be aligned properly. You can check whether any local handphone shops can repair it at a reasonable price. If it is just the issue of the ejection mechanism, it is not so complicated. But it sounds like the SIM card may be not aligned properly and therefore you experienced the intermittent connection (to mobile network) issues.
Anyway, if the repair is more than $10, it is better to get a new phone.
The sim card door on my G6 will not open. I've broken 2 tools and it simply will not eject. I really need to replace the card. Any suggestions?
Did you use the ejection pin? You should not use other tools. If the spring is broken or stuck, you should visit the local handphone shop. It is a 1-min job for an experienced guy.
Absolutely cannot get the cover off my G5S Plus (US version). I can't watch the YouTube video either. It says "Video unavailable. This video is private."
The back cover of Moto G5s plus is not removable. The SIM card/SD card tray is on the left side.
Why did you want to open the back cover? The battery is not removable as well.
Hello.
I simply can't get the back cover off, come what may !!!
Regards, Harry.
What's the model of your phone? Only a few Moto G models have removable back cover.
My wife's G4 play does NOT have a notch contrary to the user manual.
I found a tray on the upper left side that holds the nano SIM and SD card.
The tray is designed to open using a "sim tool", but a small paper clip will work.
Just push the paper clip into the hole and the tray pops out.
The Moto phones are great because they're cheap, unlocked, not loaded with crap-ware, and the radios are amazing, but I have to ask if the Moto execs ever read the user manual and change their SIM cards or they use iPhones???
Thank you to this web site for hosting this forum!
Hope this helps.
Is it really a Moto G4 Play? Or other models? For this model, the back cover is removable. You need to remove the cover to access SIM card and micro SD card.
Total B.S.. it shouldn't be this damn hard to get this stupid back off this phone . I so regret getting this phone. Total design error
Hi I have a moto e5 and even after watching a YouTube video of it I still can't open it. This is insane!!!! Can I take it to a store that sells tracfones. Is there another way to open this?
Why do you want to remove the back of Moto E5? The back of Moto E5 (and E5 plus) is not removable.
However, Moto E5 Play has a removable back. You need to find the notch near the bottom. You can then slowly pry the back cover off from the notch.
This Motorola Moto G6 is easily the worst PoS phone I have ever owned. Horrible design overall. Never seen a phone where even opening the rear cover is so difficult. All I need to do is add a SD card, so I can finally get my contacts loaded (Motorola will not pull contacts from Verizon like my previous LG, Samsung, etc. I have given up trying) I may have no choice but to simply break the rear cover off and look for a replacement later.
Cannot open the back of MotoG5. tried hard but in vain. please show the easy method to remove this cover.
Please note, you can remove the back cover of G5, but NOT G5 Plus.
For Moto G5, you can find the notch next to the charging port on the bottom right hand side. You need to start from the notch to slowly peel off the back cover.
The guide is for older Moto Gs. We will update this page later.
G6Play -- same issue as described above, cannot get it open
You cannot remove the back cover of Moto G6 play (and Moto G6 and G6 plus). It is not removable by users. You need a heat gun and a few special tools to remove the back cover.
Why do you want to remove back cover of Moto G6? You cannot change anything inside unless you are very, very tech-savvy with some tools.
I have just bought a motog5. Getting the cover off was a genuinely painful experience even using the proper little indentation thing. This is literally terrible design. I've also slightly damaged the phone in the process.
Moto G 5 actually is a bit easier. You just need to put your fingernail in the notch next to the charging port, then peel the back cover off.
Just like all above I can NOT get the cover off. The cover in the instructions is NOT the same as on my Moto G5.
Can't change my SIM Card, so how the hell am I supposed to use my phone......!!!!
This page is for old Moto G.
For Moto G5, it is easier because there is a small grove for you to start as explained in this guide.
I lost all my nails and was enormously frustrated too. But then saw a YouTube video that makes it clear that THE INSTRUCTIONS ARE WRONG. DO NOT USE the USB Charging Port slot to attempt to open the phone. Use the small slot that is to the right of the USB port. Then it comes right off!!
Bad marks got to the dreadful instructions & illustration
I spent twenty minutes swearing and breaking nails before reading your advice- came off in a few seconds!! thankyiou
For newer generations of Moto G, there is a small gap for you to peel the back off (if back cover is removable).
Went from a g4play which was easy to open to this nightmare!
Taking mine back after having for 4 hours!
Older Moto Gs are harder to open the back cover.
3 hours, no nails left, no one speaking to each other the worst phone ever dont think we will ever get in the thing
Which generation is your Moto G? G2, G3?
One hour of trying...no nails left. Simply won't open. Will have to return for a phone that I can take the back off. The designer should be hunted down....unbelievable. Just peel off the back my arse.........
Did you ever get in it? we are having the same problems, agree with everything you said ,stupid stupid phone
What's your phone model?
Same here. I simply cannot believe that this device made it to the shelves with this impossible issue. What a joke. Returning mine, giving a horrendous review!
Which generation of Moto G?
This is the most ridiculous design I've ever seen. Can't imagine how this was judged by the manufacturers as being user friendly. I would tear my hair out but I've got no nails left 😫
Moto make it so hard to open back cover because they are mentally ill, like all board meetings, they discuss and work out how to Anger Millions
So disappointed. Just purchased the Moto G5 and I can't get the cover off. Can'even keep trying to get it off at present as my finger tips are so sore from attempting to. Why make it so difficult?
Moto G5 should be easier. There is a gap in the top and you can peel the back cover off from there.
Omg! Its so difficult i couldnt remove the back case.
Just practice. Please note different generations of Moto G back covers are different
Just got my phone, and have been working hard to try to get this cover off. I don't want to use tools, but think I'm going to have to! Ridiculous.
Which generation of Moto G?
I can't do it. What now?
Finally have done. Black Mark for the designer.
Enjoy the toy. If you try it a few more times, it will become easier.
Why design a back cover that's so hard to remove. What about people who do not have strong fingers and hands. Not very inclusive or accessible.
It is actually not so difficult to open the back cover if you get used to it. The timing and force when pressing the logo are important.
Anyway, users are not supposed to open the back cover often.
"often"?!? I'm only trying to do it ONCE, to add my old SIM card, like the instructions say!!! I am LIVID!!!
WTF? I'm 6'5" and cannot open this damn thing!!
Which generation of Moto G? You need press the Moto logo a bit when you try to open the back cover in old generations of Moto G.
This is a nightmare. I have ripped my fi ngers to shreds and the cover won't budge. Why is it so damn hard?
You need to press the Moto logo when trying to removing the cover.
I have just spent at least two hours and damaged several fingernails trying to do this. It is a brand-new SIM-free G5 bought online from Argos - the battery came separately packed. It is the most useless piece of junk I have ever bought. The designer deserves to be shot - or worse. I phoned Motorola Support and got a charming young lady who, nevertheless, was no use at all. (Spent 5 minutes saying "No this is not a G5 +').
Is it Moto G5?
For Moto G5, you need to start from the small gap. It's not necessary to press Motorola logo. You may check this guide https://allaboutmotog.com/official-moto-g5-user-manual-and-moto-g5-plus-user-manual/
WE ALL KNOW ABOUT PRESSING THE BLOODY LOGO!!! IT STILL DOES NOT WORK. please please post a YouTube video ASAP to show us that this is humanly possible.
Which generation of Moto G are you using?