Official Moto G7 user manual

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• How do I turn off the voice command. It speaks everything I do on my phone.

• My partner just got an iPhone 11. I have a Motorola G7. She doesn't hear any notification when I text her. But she hears a ringtone when I call her. What should I check in Settings to try to fix the text issue?

  • If she recieved the messages, then it is just caused by notification settings of the iPhone. If not, she need to make sure the iMessage is set up properly on the iPhone.

• When I try to log on several sites I'm told that I have to enter a code that will be sent to me by SMS. But when I retrieve the code I don't know how to get back to the page where I'm supposed to enter the code. I have a Moto G7 Power. Please help!

  • You should go back to the Recents/overview screen and continue from where you left.

    The way to access the Recents screen depends on the navigation method you selected:
    1. if you are using three navigation buttons, tap the button on the right side of the Home button to access the Recents screen. You can then tap the thumbnail to re-open the corresponding app.
    2. if you are using two buttons (no buttons on the right side of the Home button), you can swipe upwards from the bottom of the screen (or from the Home button) to open the Recents screen.

• How do I turn off my nght lighting feature on my g7? I don't want it changing to black and white mode please help mye

  • First, night light does not change the display to black and white. If your screen turns black and white, it is very likely due to other settings.

    You can disable Night Light in Settings -- Display--Night light. You can set the schedule to None.

• On G7 power I do not get notification of an incoming file using bluetooth so transfer fails
  but sending files works ok

  • Does the sender find your phone?

• How do you get the read report on messages sent

  • A read receipt is only available for MMS. But the Messages app in recent Moto G devices removed the settings for MMS.

    So, you can only enable the delivery report. In the messages app, tap the menu key (3 vertical dots on the top right, right to the search bar), tap Settings, tap Advanced. You can enable Delivery report.

• How do you select the memory card to store ringtones, pictures and music?

  • For ringtones, they are always saved in the internal storage.

    For music, you can copy the music files to the SD card. If you download music using any music apps, then you need to check the settings inside the music app. There is usually an entry for you to specify the storage location.

    For photos, in the camera app, there is a storage option in the camera settings. You can set it to SD card.

• How to load video from G7 into Lightworks 14

  • You just copy the video file from your phone to the PC. Then you can use Lightworks to edit it.

    There are many ways to copy videos from Moto G7 to the PC, for example:

    • Use a USB cable
    • Through Google Photos/Google Drive
    • Use a USB thumdrive.

• What size of SIM card is required for Moto G7 Dual SIM card models?

  • nano-SIM (the smallest one).

• g7 wont shut off only takes screenshots

  • Very likely, you hold the volume down keys AND the power button. You should hold the power button only.

• Screen shows "Moto Actions" next line "Moto actions is active". can't process any further

  • You can open Moto app to customize the Moto Action features

• How do you get the keyboard microphone to talk text messages for you? I have to type every message and it is annoying, that is why I upgraded my phone in the first place. I have the Moto G7 Optimo Maxx

  • It's voice typing. You just need to enable Google Voice typing in language and input settings. (It is probably enabled by default) Then when using the Gboard, you can find the microphone icon on the top right of the keyboard.

• My phone calls goes directly to voicemail? How do I take this off?

  • If you can place calls (make outgoing calls) with the SIM cards, then it is due to the SIM card settings. You set the call forwarding to the voicemail for this SIM card.

    You call your phone company to cancel the call forwarding to voice mail, or set it to forward to the voicemail only when it is unreachable.

    For most carriers, you can also set it in the Phone app. Open the Phone app, tap the menu key (3 vertical dots) near top right, tap Settings-- calls --call forwarding.

• Can you schedule Do Not Disturb to go on or off at a certain time?

  • Of course, you can.

    It is under Settings--Apps & Notifications --Advanced --Notifications --Do not disturb -- schedule.