Top 5 new Android Lollipop features in Moto G and Moto G 2nd gen

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• Thank you simon for your concern and resolving my last query.
  I'm having what's app installed on my phone and when my phone is on normal sound mode I'm sending messages I can't hear that sound in same chat but the sound comes when other person sends. I've checked the settings of my what's app volume is full everything's going ok. Then also I don't hear sound.
  Please help ?thank you

  • it could be due to WhatsApp itself on some devices. Some users with various devices reported similar problem before.

    You can try to clear cache partition to see whether it helps.

• Is there any method to record the voice during the call in moto g2 android phone? Is there any trusted app which work on it?

  • Android and almost all vendors don't offer this feature because it's illegal to record a phone call without consent from the other party in most regions. Most such apps don't work on lollipop.

• Whenever a call comes on my phone I hear a magnetic sound interruption as we hear when we're working on laptop and if our phone is about to get a call the same sound I get every time I attend calls. What problem is this? Even I'm not having any electronic devices around me. Then also the problem is same. Please tell :(

  • Not sure what exactly you heard. Is it vibration or electronic interfering?

    • It's an electronic interference which comes to your headphones on laptop when your call is about to come on phone kept at side

      • This could be normal.

  • I'm having moto g2 lte. I've got it on Wednesday. From the first call itself I'm experiencing this problem.
    Tell some thing please
    Thank you!
    Regards
    Anshika

• Simon moto g2 does not support Punjabi language. Please suggest me How I write Punjabi in moto g2.

  • Not sure. But can you find a keyboard app with your language in play store?

• my moto g2 does not wake up its display when a call arrive....but it rings.how can i rectify it ?

  • If you press power button, can you see the option to accept or reject the call?

    • I have already given a pattern for locking the screen.So when I press power button, phone ask me to unlock the screen by giving the pattern.After giving the correct pattern I can see the option to accept or reject the call.

      • It's probably due to some apps you installed. You may try it on safe mode (https://allaboutmotog.com/moto-g-how-to-guide/how-to-use-moto-g-safe-mode-applies-to-moto-x-and-moto-e-safe-mode-as-well/) .

• Simon I have use moto g2 the headphone connection don't show no notification connect or not in mobile.

  • This is normal. Moto G does not notify about headset connection.

• What is opaque status bar?and what it use for.

  • Status bar is the top part of phone your screen. In old android, it's opaque. Now it's semi-transparent.

    This is just an aesthetic aspect and not about function.

• What is cast screen in g2.?
  How it works?
  What r it's advantages?
  Is there any settings to manage cast screen?

  • it is not for Moto G. it is actually for Chromecast on Nexus devices.

    In Moto G 2nd gen, you need Chromecast app, then use screen cast feature. You may refer to this guide.

• Hi how to use the cast screen feature in 2nd gen phone to stream using roku 3.0?

  • 1. Cast screen is for Chromecast, not other devices.
    2. On Moto G, you need install Chromecast app to cast screen. The cast screen option in quick settings is for Nexus devices only.

• PLEASE, HELP ME!!! I have moto g 1st generation, all applocks (i test 3) doesnt work anymore after update to lollipop! ITA not lockibk facebook, whatsapp, etc...

  • What app lock? What do you want to achieve?

    • Hi Simon, I use 1st gen moto g. I want to connect my calendar with my laptop calendar which use company`s email outlook. Please help me. thanks alot.

      • It depends on the software your company uses. If it's an Exchange server, you need add the Exchange account to the phone. Then you can sync with the server directly.

        Sync through outlook on pc is obsolete.

• Wifi is bit annoying in Moto G 2nd generation after the lollipop update. It keeps disconnecting. Does anyone fixed this issue?

• How to wake up screen of moto g second gen without pressing the power button

  • Some covers can wake up the screen when the cover is open (through magnetic).

    There are some apps wake up the screen using proximity sensor. I do NOT recommend such apps because of battery drain.

• My moto g gen 2 does not wake up the display when calla arrive....

  • Does it ring?

• Hi .. I HV updated my moto g second generation... I sudenlt hd a star on top right n no rings are coming. Pls help

  • Very likely, it is priority mode in Lollipop. Please check this guide: http://gadgetguideonline.com/android/lollipop/how-to-use-android-lollipops-notification-and-interruption/

• I have Moto G Gen 1 and the Network status is always in orange irrespective of 2G or 3G. If it is in orange, my internet is not accessible in any way...is it related to my phone or SIM ? I saw your previous comments that data transfer happens, but i don't see any network connectivity at all, but displays the "E" or "H". Help highly appreciated ! Rebooted multiple times, Hard reboot done, am i missing something ?

  • the color differs from region to region. In Lollipop, it is white in most regions.

    If you are using 2 SIM, you can try to test one at one time.

    If you see E or H, it means you should have internet connection. If you still have no internet connection when you get the E a=or H icon, very likely, the APN (which can be got from the phone company) probably is not correct or internet connection is not enabled for your account.

• how to make a ICE list of contacts that can be displayed and phoned from/on the lock screen?
  how to make a list of phone numbers from the phone log to block.
  Thank you

  • ICE was removed long time ago in Motorola devices. It is not available in Moto G.

    For emergency, you can try Motorola Alert.

• Sir, after updated lollipop, the USB connection is gone in my Moto G, then i cannot transfer data. Help me please…., yes, when connecting moto g to the PC, it is charging...

  • In Moto G, go to Settings--Storage, tap the menu key (3 vertical dots in top right), tap USB computer connection.

• After updated to lollipop, i am not getting options to snooze or stop the alarm. I have to go to alarm setting, slide to OFF to get rid off. It's really a big pain. Any solution for this?

  • When it rings, drag the clock icon to left to snooze, drag it to right to dismiss. Did I miss anything?

    • Hi Simon I have updated my moto g2 to and 6
      The alarm keeos in ringing but the options to dismiss it are not getting displayed

      The alram symbol from which we can frag to left. Or right only sound is coming

      Please help on this

      • Clearing cache partition should solve this issue.

    • Sir, after updated lollipop, the USB connection is gone in my Moto G, then i cannot transfer data. Help me please....

      • When connecting the phone to the PC, is the Moto G charging?

• Hi sir

  I'm using motog2.. i updated to lollipop but by pressing the poweroff button i hv ly one option.. im getting only puweroff optiin i didnt get other two recovery restart options.. how can i get that options pl help

  • To restart, you just hold the power button and ignore the on screen power options.

    To reboot into recovery mode, you need follow this guide https://allaboutmotog.com/how-to-clear-cache-partition-on-moto-g-and-moto-x-after-android-lollipop-update/

    • Sir my mob is moto g 2nd generation..

      After updated to lollipop i didnt get reboot options in power off menu plz solve tis problem..

      I done recovery option as pee wat u hav said.. bt problm not yet solved

      • Motorola does not offer reboot option or recovery option even in KitKat.

        You can hold the power button (and ignore the on-screen options) until it reboots.

        You can also power off, then power on.

        To access recovery menu, please read this guide: https://allaboutmotog.com/how-to-clear-cache-partition-on-moto-g-and-moto-x-after-android-lollipop-update/

• Hai in my moto g2 while torch light is on the phn gets heated with in a minute plzz help me

  • It's normal if the screen is also on. The torch light is mainly for emergency use, not for extended long time.

• Hello Sir
  My phone shows a sign of star in the notification bar ... 24×7....
  Wt does this mean?

  • Very likely, it's priority mode. Please check this page for new notification systems in lollipop http://gadgetguideonline.com/android/lollipop/how-to-use-android-lollipops-notification-and-interruption/

• In my moto g 2 nd gen when i on the camera it shows please restarst camera and when i again open the camera it shows same i also switch off & on my phone but the problem was same plz tel simon what to do

  • Settings - apps - camera, tap clear cache, tap clear data.

• Hey. M not able to find the alarm clock option after the update . Plz help me out..

  • Open the clock app, switch to alarm tab.

• How can i extend the gurantee of my moto g

  • I think Motorola only offers one-year warranty in most regions. Additional or extended warranty may be offered by some other local service providers. You need check with the local distributor.

    But I don't think it is worth the money. Moto G should be able to last 2 years for most users, and the extended warranty usually is very expensive (and with many limitations).

• Hi, In My moto g with kitkat the phone calls coming from sim card one used to show up as blue and the ones coming to sim card two used to show up as green, but since I upgrade to lollipop all of them shows up as blue. I have tried to configure the sims colors but it doesn't work. Is there any way to get this feature back?

  • Go to settings>sim card manager>select sim>change ur favorite color back

  • Probably not at this time.

• Hi how to get active display in moto g 2nd gen

  • Active display is a feature of Moto X, not Moto G.

    But in Lollipop, you have active ambient display. (settings--display--ambient display).

• Hi Simon I buy moto g 2nd gen built in lollipop.When I am trying castscreen its not working.

  • The cast screen option (through Chromecast) is for Nexus devices. It's not working on moto g and other moto devices.

    On moto g, you need install Chromecast app. You can then cast screen from chromecast app on moto g.

    • Hi simon I moto g 2 got white box icon in screen and wat does it mean and how to remove it

      • In the left side or right side of teh status bar? Do you get any notifications in the notifications panel?

        You may take a screenshot (https://allaboutmotog.com/moto-g-how-to-guide/how-to-take-screenshot-on-moto-g-without-using-apps/) and share it so that we can see it.

• Hey simon i have moto g 2nd generation so will it work with chromecast as i have to do the screen casting ??

  • Yes, screen casting works on Moto G 2nd Gen.

    Please note, you must install Chromecast app, and cast screen from the Chromecast, not from the quick settings. The cast screen in quick settings panel is for Nexus devices.

• Is upgrading to lolipop from kitkat on moto g 1st genration a good choice or not?

  • If you are very satisfied with your current phone and are not interested in the new features, you can skip the lollipop update for the time being.

    Anyway, it all depends on personal preferences.

• Simon plzz tell what to do my moto g 2 gen got hanged toch is not working plzz tell what do to

  • Reboot the phone (power off, then power on)

    • How to reboot becasue phone touch is not working how can i power off the phone

      • Tap and hold power button for about 5 seconds. You should see the option to power off. You can also just hold the power button until it reboots.

• dear sir,yestrday i updated my apps ,but after updated my screen menu is converted became white theme i want my previous display,so kindly help me

  • This is part of the new Google Now launcher. Unfortunately, there are no options for users to customize.

• i am having motoG 2gen..idk how it went on silent..i am unable to put in vibration mode and sound mode..tried volume up and down...and thr is star like icon on top right of the screen what does that mean....

  • The star icon indicates the Priority mode. Please check this guide on how to manage notifications and interruptions in android lollipop http://gadgetguideonline.com/android/lollipop/how-to-use-android-lollipops-notification-and-interruption/

    • Thank you so so so much,,,simon

• When is on the screen pinnig option in my motog 1 st gen and pin the screen how to unpin the screen plzz tell

  • For screen pinning in android lollipop, please read this guide http://gadgetguideonline.com/android/lollipop/how-to-use-screen-pinning-in-android-lollipop/

• Hey ,my google voice service is saying can't reach at this moment.
  How to clear this problem please give me some suggestion.
  Im using moto g 1st gen. Andriod 5.02

  • Does the phone has internet access?

• My Moto G (1st gen) updated with 5.0.2. Any idea whether the screen cast work with Chrome cast device?

  • Yes, it works. But you need install Chromecast app and start screen cast from Chromecast app. Actually this works since KitKat update.

    The cast screen button in quick settings or in settings - display, is for Nexus devices,not for Moto G.

• Hi I just recently bought motog2 and also updated to 5.0.2 but I can't see any alarm option in my settings or in phone can anyone guide me regarding setting an alarm

  • As in old version, the alarm is in the Clock app. Please follow this guide to setup and use Moto G Alarm: http://motoeguide.com/moto-e-guides/use-alarm-customize-alarm-tones-moto-e-moto-g-moto-x/

• My Moto g 2nd generation just got updated to android lollipop but i cant change my ringtone to a custom tone of my choice. It is ringing with the same tone whenever someone is calling

  • Please check this guide http://motoeguide.com/moto-e-guides/customize-moto-e-ringtones/

• I love flashlight menu:D

• Recently my pgone is upgrade to lolipop version 5.0.2 but in lolipop version my phone calls are not locking app lock is not working on the phone calls plzz reply how can i lock my phone calls

  • What exactly do you want to do?

    • I want to lock my phone calls

      • In this case, you need feedback to the app developer so that they can provide better Lollipop support.

• I don't see reboot option in power menu ,only power off and airplane mode ?
  Moto g xt1068 on 4.4.4!!!!

  • Power off, then power on.

• Did any motog xt1033 get lolipop version

  • Yes, Moto G (xt1033) will get Lollipop update. But the timing will depend on your region and batch.

    • How many regions moto g get update

      • Most regions already got the 5.0.1 update. Some users just got the 5.0.2 update (with opaque status bar).

        • Did any moto g xt1033 get lolipop update in panipat region india

        • You can check whether the Lollipop update is available in Settings--About phone --System updates.

• Did any moto g2014 dual xt1068 get lollipop in any country or the single sim only get update

  • I think the xt1063 and xt1064 got the Lollipop update first in last November. Not sure about the dual sim variants.

    You can check the update in Settings--About phone -- System updates, If you get "your software is up to data", it means the Lollipop update is not ready for your model.

• I go to software update in my moto g but it shows that your software system is up to date but the lolipop version is not available in my moto g why?

  • It depends on the model number. Lollipop update was rolled out to selected Moto G and Moto G 2nd Gen models only.

    You have to wait. By the end of January 2014, the lollipop update should be available for most models.

• I didn't get lolipop update in my moto g

  • The update is rolled out in batches. For some batches, the update will directly go to 5.0.1 (skipping 5.0.0).

    • My moto g2 battery is draining fast after update
      ....is there anything I can do for it

      • Check details of the battery usage.