- April 28, 2015 at 6:05 pm #1194
I accidentally reset my phone (Moto G, with Android 5.0.2), and lost all my contacts, text messages and apps, including the default ‘Messaging’ app for SMS. It shows the Messaging icon, but when I click on it it says ‘This app isn’t allowed by the device owner’. I tried installing the ‘Messaging’ app again from google playstore but it gave error 505. Could you help in repairing the Messaging app?
It is ok even if I lose the old messages and contacts, I need to send and receive text messages on my phone, though it will be great if I could restore them also. Thanks in advance.
- July 10, 2015 at 5:10 pm #1295
Go to settings>users and make sure you are selected as user
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